VP Vaccines Accounts Management Lead

Pfizer, S.A. de C.V; New York (NY); Remote; USD 256,000 - 427,000; Full time

Job summary

An established industry player is seeking a dynamic VP for US Vaccines Accounts Management. This role involves leading a large team to drive business outcomes for vaccine products, ensuring collaboration across multiple departments. The ideal candidate will have extensive experience in the pharmaceutical sector, particularly in account management and strategic planning. With a focus on innovation and performance, this position offers the opportunity to influence healthcare delivery and improve patient outcomes significantly. Join a mission-driven organization committed to making a meaningful impact in the healthcare landscape.

Benefits

401(k) plan with company matching

Paid vacation and personal days

Health insurance including dental and vision

Mental health support

Flexible work arrangements

Parental leave

Childcare facilities

Fitness center access

Discounts on Pfizer products

Paid caregiver leave

Qualifications

• 15+ years of pharmaceutical experience, managing customer-facing functions.
• Strong ability to influence decision makers in healthcare organizations.
• Experience with Buy & Bill, Vaccines, and Account Management.

Responsibilities

• Lead a national team to achieve U.S. Vaccine business goals.
• Develop robust business plans and provide updates to leadership.
• Engage with key stakeholders to create revenue opportunities.

Skills

Leadership

Strategic Planning

Account Management

Negotiation

Market Analysis

Collaboration

Project Management

Healthcare Knowledge

Education

Bachelor’s Degree

MBA or Advanced Degree

Job description

We’re in relentless pursuit of breakthroughs that change patients’ lives. We innovate every day to make the world a healthier place.

To fully realize Pfizer’s purpose – Breakthroughs that change patients’ lives – we have established a clear set of expectations regarding “what” we need to achieve for patients and “how” we will go about achieving those goals.

Pfizer offers competitive compensation and benefits programs designed to meet the diverse needs of our colleagues.

The VP, US Vaccines Accounts Management Lead is responsible for leading a team of approximately 100 colleagues including Vaccines Account Directors (VADs), Vaccines Account Managers (VAMs), Senior Director, National & Specialty Accounts, National Account Directors (NADs), and an Account Enablement Director. The team is focused on achieving U.S. Vaccine business goals with organized customers/stakeholders in the US including, but not limited to, administrative and decision-making roles of all levels at integrated healthcare networks, large medical groups, managed care organizations, accountable care organizations, VA, Department of Defense, purchasing groups, state government immunization departments, and other large regional and national public and private vaccine customers. This lead is responsible for routinely collaborating with Vaccine Brand Marketing and Market Access, Legal, Sales, Pharmacy, Compliance, Pfizer Public Policy, Payer and Channel Access, Field Medical teams, et al.

The lead reports into the US Customer Engagement Platform (CEP) Lead and sits on the US Vaccines Sales and Accounts Leadership Team. A key partner to our brand (Prevnar, Comirnaty, Abrysvo, Trumenba, Penbraya) teams and our strategic contracting team.
Remote location available with significant travel, estimated 30%-40% both internal meetings and for top external engagements).

Team Leadership and Maximize Performance:

• Leads a national team to deliver targeted business outcomes that provides access and creates pull through opportunities for Pfizer vaccine products with integrated delivery networks, large medical groups, managed care organizations, state government immunization departments, VA, Department of Defense, purchasing groups, and various large regional and national public and private vaccine customers.
• Ensures the development of robust business plans to maximize the performance of organized customers and provides business reviews and updates to leadership as appropriate.
• Ensures organization has the capabilities to engage with key decision makers and influencers, including health system management, members of coalitions, advisory groups, and professional associations; becoming involved as needed to optimize results.
• Leads the execution of contracting strategy by with targeted customers; becoming involved in the negotiations as needed to optimize results.
• Effectively manages the performance and development of the Vaccines Account Management organization by providing clear direction, prioritization, coaching, and development feedback.
• Conducts account plan review, customer visits, business reviews and sets challenging performance objective to objectively evaluate direct reports’ performance using the applicable Pfizer HR processes
• Leads and manages projects across functional teams to include, but are not limited to, marketing, sales leadership, pharmacy, access, commercial effectiveness, and medical as needed to support the U.S. Vaccines BU.
• Effectively manages all employee relations' issues (with support from Human Resources), as needed.

Strategic Account Management

• Engage, understand, and partner with selected/prioritized senior-level customers/stakeholders to better meet/protect/influence customer needs and to create net revenue for Pfizer, over a 1-3 year time horizon.
• Build relationships with key customers, thought leaders and decision makers.
• Assess and understand the medium/long-term healthcare issues, local customer drivers shaping account activity
• Understand policy implications (Healthcare reforms), guide strategies and provide advocacy to protect and enhance Pfizer’s brand interests
• Identify and share lessons learned from successes and challenges within U.S. Sales and Account Management Leadership Team, and cross-functional partners
• Leadership and Collaboration with Customer Facing Teams:
• Upskills capabilities of our vaccines account team in this fast evolve in space and models and drives productive collaboration across regions and across customer facing teams (sales/ retail). Collaborating for the creation of clear objectives for the team to deliver portfolio objectives.
• Work and align across customer facing leadership and HQ Marketing and/or commercial effectiveness teams to help prioritize opportunities for deployment of vaccine customer facing teams
• Collaborates with Sales and Pharmacy as needed to ensure aligned communication and direction across teams
• Align and collaborate as appropriate with Account Management Leadership from other Pfizer BUs (IM, PCA, Oncology, I&I, etc.), ensure direct reports do the same to maximize results for Pfizer.

Integration and Collaboration with Key Internal Stakeholders

• Actively participates as a key member of the Sales and Account Management Leadership team to drive the achievement of U.S. Vaccine and Account Management goals.
• Models and drives productive collaboration with all functional partners to deliver targeted business outcomes to include, butis not limited, to Vaccine Market Access, Payer and Channel Access, Government Affairs, Legal, Compliance, Field Medical, Commercial Effectiveness, and Marketing.

Market Knowledge

• Analyzes organizational metrics, data, and market dynamics to develop and prioritize opportunities, formulate business plans, and gain insight into national performance. Uses this knowledge to keep the account management team focused on appropriate activities and on the accounts needed to best ensure goal attainment.
• Maintains strong knowledge of the evolving healthcare industry landscape to include, but not limited, to quality measures, health information technology, healthcare funding, and the interactions and interdependencies between healthcare stakeholders.
• Drives innovation and new approaches that help exceed BU business objectives
• Manages the optimal deployment and execution of resources of direct reports (e.g. travel & entertainment budgets, RC approved materials, medical education programs, etc.).
• Ensures account managers are leveraging planning resources (iPlan) to optimize business planning.
• Executes and reinforces programs to continually develop VAM capabilities (VAM Developmental Pathways, Evolving Healthcare Landscape trainings, etc.)

QUALIFICATIONS:

• 15+ years of pharmaceutical experience inclusive of supervising leaders-of-leaders and managing customer-facing functions.
• Buy& Bill, Vaccines, and/or Acct Management experience strongly preferred. Strategy/marketing experience highly desired as is product launch experience.
• Demonstrated ability to influence thought leaders and high-level decision makers in large group practices, integrated delivery networks, contracting entities, or managed care organizations and the ability to teach and hold others accountable to same
• Demonstrated ability to engage with Pfizer senior leaders to provide marketing and performance updates/answer questions and be decisive.
• Demonstrated ability to develop and motivate others and lead through change while delivering on Pfizer business imperatives
• Demonstrated ability to build and lead a high-performance culture within a team
• Deep knowledge of the healthcare industry, quality measures, health information technology, healthcare funding, and the interactions and interdependencies between healthcare stakeholders and the ability to teach and hold others accountable to same
• Demonstrated prioritization, problem-solving, facilitation, and project management skills and the ability to teach and hold others accountable to same
• Demonstrated negotiating and contracting experience and the ability to teach and hold others accountable to same
• Strong ability to leverage data and insights to optimize decision making
• Demonstrated One Pfizer approach by operating above-brand or cross-function/BU on policy and strategic issues
• Experience with selling to state and/or federal government preferred
• Bachelor’s degree required, MBA (or advanced degree) preferred

LAST DAY TO APPLY: May 12, 2025

The annual base salary for this position ranges from $256,100.00 to $426,800.00. In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 30.0% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.

The VP, US Vaccines Accounts Management Lead is responsible for leading a team of approximately 100 colleagues including Vaccines Account Directors (VADs), Vaccines Account Managers (VAMs), Senior Director, National & Specialty Accounts, National Account Directors (NADs), and an Account Enablement Director. The team is focused on achieving U.S. Vaccine business goals with organized customers/stakeholders in the US including, but not limited to, administrative and decision-making roles of all levels at integrated healthcare networks, large medical groups, managed care organizations, accountable care organizations, VA, Department of Defense, purchasing groups, state government immunization departments, and other large regional and national public and private vaccine customers. This lead is responsible for routinely collaborating with Vaccine Brand Marketing and Market Access, Legal, Sales, Pharmacy, Compliance, Pfizer Public Policy, Payer and Channel Access, Field Medical teams, et al.

The lead reports into the US Customer Engagement Platform (CEP) Lead and sits on the US Vaccines Sales and Accounts Leadership Team. A key partner to our brand (Prevnar, Comirnaty, Abrysvo, Trumenba, Penbraya) teams and our strategic contracting team.
Remote location available with significant travel, estimated 30%-40% both internal meetings and for top external engagements).

Team Leadership and Maximize Performance:

• Leads a national team to deliver targeted business outcomes that provides access and creates pull through opportunities for Pfizer vaccine products with integrated delivery networks, large medical groups, managed care organizations, state government immunization departments, VA, Department of Defense, purchasing groups, and various large regional and national public and private vaccine customers.
• Ensures the development of robust business plans to maximize the performance of organized customers and provides business reviews and updates to leadership as appropriate.
• Ensures organization has the capabilities to engage with key decision makers and influencers, including health system management, members of coalitions, advisory groups, and professional associations; becoming involved as needed to optimize results.
• Leads the execution of contracting strategy by with targeted customers; becoming involved in the negotiations as needed to optimize results.
• Effectively manages the performance and development of the Vaccines Account Management organization by providing clear direction, prioritization, coaching, and development feedback.
• Conducts account plan review, customer visits, business reviews and sets challenging performance objective to objectively evaluate direct reports’ performance using the applicable Pfizer HR processes
• Leads and manages projects across functional teams to include, but are not limited to, marketing, sales leadership, pharmacy, access, commercial effectiveness, and medical as needed to support the U.S. Vaccines BU.
• Effectively manages all employee relations' issues (with support from Human Resources), as needed.

Strategic Account Management

• Engage, understand, and partner with selected/prioritized senior-level customers/stakeholders to better meet/protect/influence customer needs and to create net revenue for Pfizer, over a 1-3 year time horizon.
• Build relationships with key customers, thought leaders and decision makers.
• Assess and understand the medium/long-term healthcare issues, local customer drivers shaping account activity
• Understand policy implications (Healthcare reforms), guide strategies and provide advocacy to protect and enhance Pfizer’s brand interests
• Identify and share lessons learned from successes and challenges within U.S. Sales and Account Management Leadership Team, and cross-functional partners
• Leadership and Collaboration with Customer Facing Teams:
• Upskills capabilities of our vaccines account team in this fast evolve in space and models and drives productive collaboration across regions and across customer facing teams (sales/ retail). Collaborating for the creation of clear objectives for the team to deliver portfolio objectives.
• Work and align across customer facing leadership and HQ Marketing and/or commercial effectiveness teams to help prioritize opportunities for deployment of vaccine customer facing teams
• Collaborates with Sales and Pharmacy as needed to ensure aligned communication and direction across teams
• Align and collaborate as appropriate with Account Management Leadership from other Pfizer BUs (IM, PCA, Oncology, I&I, etc.), ensure direct reports do the same to maximize results for Pfizer.

Integration and Collaboration with Key Internal Stakeholders

• Actively participates as a key member of the Sales and Account Management Leadership team to drive the achievement of U.S. Vaccine and Account Management goals.
• Models and drives productive collaboration with all functional partners to deliver targeted business outcomes to include, butis not limited, to Vaccine Market Access, Payer and Channel Access, Government Affairs, Legal, Compliance, Field Medical, Commercial Effectiveness, and Marketing.

Market Knowledge

• Analyzes organizational metrics, data, and market dynamics to develop and prioritize opportunities, formulate business plans, and gain insight into national performance. Uses this knowledge to keep the account management team focused on appropriate activities and on the accounts needed to best ensure goal attainment.
• Maintains strong knowledge of the evolving healthcare industry landscape to include, but not limited, to quality measures, health information technology, healthcare funding, and the interactions and interdependencies between healthcare stakeholders.
• Drives innovation and new approaches that help exceed BU business objectives
• Resources Utilization
• Manages the optimal deployment and execution of resources of direct reports (e.g. travel & entertainment budgets, RC approved materials, medical education programs, etc.).
• Ensures account managers are leveraging planning resources (iPlan) to optimize business planning.
• Executes and reinforces programs to continually develop VAM capabilities (VAM Developmental Pathways, Evolving Healthcare Landscape trainings, etc.)

QUALIFICATIONS:

• 15+ years of pharmaceutical experience inclusive of supervising leaders-of-leaders and managing customer-facing functions.
• Buy& Bill, Vaccines, and/or Acct Management experience strongly preferred. Strategy/marketing experience highly desired as is product launch experience.
• Demonstrated ability to influence thought leaders and high-level decision makers in large group practices, integrated delivery networks, contracting entities, or managed care organizations and the ability to teach and hold others accountable to same
• Demonstrated ability to engage with Pfizer senior leaders to provide marketing and performance updates/answer questions and be decisive.
• Demonstrated ability to develop and motivate others and lead through change while delivering on Pfizer business imperatives
• Demonstrated ability to build and lead a high-performance culture within a team
• Deep knowledge of the healthcare industry, quality measures, health information technology, healthcare funding, and the interactions and interdependencies between healthcare stakeholders and the ability to teach and hold others accountable to same
• Demonstrated prioritization, problem-solving, facilitation, and project management skills and the ability to teach and hold others accountable to same
• Demonstrated negotiating and contracting experience and the ability to teach and hold others accountable to same
• Strong ability to leverage data and insights to optimize decision making
• Demonstrated One Pfizer approach by operating above-brand or cross-function/BU on policy and strategic issues
• Experience with selling to state and/or federal government preferred
• Bachelor’s degree required, MBA (or advanced degree) preferred

LAST DAY TO APPLY: May 12, 2025

The annual base salary for this position ranges from $256,100.00 to $426,800.00. In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 30.0% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.

Relocation assistance may be available based on business needs and/or eligibility.

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.

Sales

Breakthroughs that change patients’ lives

Research confirms what intuition tells us: that purpose-driven companies perform better, are more innovative, attract and retain the best people, and know how to unleash the power of those people. Pfizer’s purpose—Breakthroughs that change patients' lives—fuels everything we do and reflects our passion for building on our legacy as one of the greatest contributors of good to the world.

Each word in our purpose has meaning and reflects the value we strive to bring to patients and society:

“Breakthroughs” - These are the innovations, scientific and commercial, that we seek to deliver every day. All colleagues, regardless of role, level or location, strive for breakthroughs every day.

“Change” - We want to do more than simply improve patients’ medical conditions; we want to dramatically change their lives for the better.

“Patients’ lives” - We consider not only patients, but everyone they touch—including their families, caregivers, and friends—and everything they love to do. It’s an intentionally holistic view.

Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.

Every decision we make and every action we take is done with the patient in mind—and to nurture an environment where breakthroughs can thrive.

Our Values

To fully realize Pfizer’s purpose, we have established a clear set of expectations regarding “what” we need to achieve for patients and “how” we will go about achieving those goals.

The “how” is represented by four simple, powerful values—courage, excellence, equity, and joy—that define our company and our culture.

Courage: Breakthroughs start by challenging convention, especially in the face of uncertainty or adversity. This happens when we think big, speak up, and are decisive.

Excellence: We can only change patients’ lives when we perform at our best together. This happens when we focus on what matters, agree who does what, and measure our outcomes.

Equity: We believe that every person deserves to be seen, heard, and cared for. This happens when we are inclusive, act with integrity, and reduce healthcare disparities.

Joy: We give ourselves to our work, but it also gives to us. We find joy when we take pride, recognize one another, and have fun.

Benefits at Pfizer

Pfizer offers competitive compensation and benefits programs designed to meet the diverse needs of our colleagues. Our Pay for Performance Philosophy and Practices reward colleagues based on the contributions they make to our business.

Our Competitive Benefits Programs help our colleagues by:

• Promoting Health and Wellness to help colleagues maintain and improve their physical and mental wellbeing . Pfizer offerings include health and disability insurance, preventative health programs, medical screenings, free or reduced-cost vaccinations, discounts on Pfizer products, mental health support, nutrition and fitness counseling and more.
• Strengthening Colleagues’ Financial Security by providing company contributions to retirement plans, life insurance and financial planning education to help colleagues achieve their financial goals.
• Providing Benefits and Time off for the Moments that Matter to ensure Pfizer colleagues have the time away from the office to recharge, recover and return to work as the best version of themselves. Vacation, Holiday time and Sick time are just the beginning, with a 12 week parental leave policy for both parents of a new born, 10 day of caregiver leave for those times when your family needs you whether it’s a child, spouse or parent, bereavement leave, and additional country-specific programs.
• And so much more, depending on your country and site, Pfizer offers childcare facilities or discount programs, on-site health and/or fitness centers , movement and mindfulness solutions, “Log in for your Day” work flexibility and so much more.
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