VP Treasury & Business Solutions

Hope Credit Union; Alabama; On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Paid Vacation

Holidays (11)

401(k) with Match

Health Benefits

FSA

Disability Benefits

Life Insurance

Tuition Reimbursement

Professional Development

EAP

Job summary

HOPE seeks a Vice President of Treasury & Business Solutions to lead the development of a comprehensive treasury product suite for business customers, driving non-interest income and deepening client relationships. The role collaborates with regional managers and cross-functional teams to deliver solutions for payments, deposits, cash flow, and online banking.

The candidate will oversee product strategy, pricing, onboarding, and adoption, ensuring regulatory compliance and alignment with HOPE’s

Qualifications

• Minimum High School or GED.
• 7+ years’ experience in treasury management, financial services management, business and product development, business banking, commercial banking, or related financial services functions.
• Experience creating and maintaining treasury management product roadmaps, customer onboarding frameworks, pricing strategies, and adoption plans.

Responsibilities

• Demonstrate deep understanding of HOPE’s business and treasury management products and guide onboarding for business customers.
• Lead and participate in strategic sales conversations with customers and partners to identify treasury needs and solutions.
• Attend joint calls with regional managers to assess treasury needs and support relationship growth.
• Document customer needs, proposed solutions, next steps, and revenue opportunities after meetings.
• Monitor onboarding, adoption, satisfaction, and revenue to identify growth opportunities.
• Analyze customer needs and market trends to inform product strategy and enhancements.
• Drive non-interest income growth and share of wallet through treasury solutions.
• Ensure compliance with regulations and HOPE’s mission in all treasury activities.

Skills

Treasury management

Product roadmaps

Onboarding framework

Pricing strategies

Adoption plans

Education

Bachelor’s degree or equivalent

Job description

HOPE (Hope Enterprise Corporation, Hope Credit Union and Hope Policy Institute) provides financial services; leverages resources; and engages in advocacy that strengthens the financial health of people in under-resourced Deep South communities. Since 1994, these efforts have benefited more than three million people in Alabama, Arkansas, Georgia, Louisiana, Mississippi, and Tennessee, and influenced billions in persistent poverty communities across the nation. Learn more at https://www.hopecu.org/ .

• Title: Treasury & Business Solutions, VP
• Reports To: SVP
• Job Classification: Exempt, Full-time
• Location : AL, AR, GA, LA, MS or TN

Position Summary

The Vice President of Treasury & Business Solutions will lead the creation, development, and ongoing management of a comprehensive suite of treasury management products and services for business and commercial customers. This leader will drive non-interest income, increase share of wallet, deepen customer relationships, and expand access to solutions that support payments, deposits, cash flow management, merchant services, business online banking, and other treasury management needs. The role will also support outside business calls with regional business development managers and other line of business partners to identify customer and prospect needs and present appropriate treasury management solutions.

Responsibilities:

Business Customer Onboarding & Experience

• Demonstrate a clear and deep understanding of HOPE’s business, commercial, and treasury management products and services, and support effective onboarding experience for business and commercial customers.
• Lead, support, and participate in strategic sales conversations with business customers, commercial customers, partners, and internal stakeholders to identify treasury management needs and recommend appropriate solutions.
• Participate in joint member and prospect calls with regional business development managers, commercial lenders, retail leaders, and other line of business partners to assess treasury management needs, recommend solutions, and support relationship growth.
• Prepare for and follow up on joint calling activity by documenting customer needs, proposed treasury solutions, next steps, revenue opportunities, and partner accountability.
• Monitor onboarding, adoption, customer satisfaction, and revenue performance to identify opportunities to improve customer experience and growth.
• Analyze customer needs, market trends, and feedback to inform treasury management product strategy and service enhancements.
• Drive accountability for outcomes from business and commercial customer engagements, including non-interest income growth, product adoption, and increased share of wallet.
• Ensure treasury management products, services, and onboarding practices align with financial regulations, compliance standards, risk expectations, and HOPE’s mission.

Treasury Management Product Development & Strategy

• Create, develop, and manage a suite of treasury management products and services designed to meet the needs of business and commercial customers.
• Establish and grow merchant services, business online banking, and other treasury management solutions that support payments, deposits, cash flow management, and customer convenience.
• Conduct competitive analysis and market research to identify treasury management trends, product gaps, pricing opportunities, and revenue growth strategies.
• Develop product roadmaps, pricing recommendations, adoption goals, and performance measures that drive non-interest income and increase share of wallet.
• Ensure all treasury management product efforts comply with applicable regulations, vendor requirements, risk standards, and internal policies.

Cross-functional Collaboration

• Work closely with retail, commercial, marketing, operations, compliance, legal, and support teams to align treasury management strategies, product launches, service delivery, and shared accountability for customer and revenue outcomes.
• Provide training, support, and resources to Retail, Commercial, and other departments to promote treasury management solutions and strengthen customer conversations.
• Lead the development and expansion of Treasury Management Services, including merchant services, online business banking, payments-related solutions, and other services for business customers.
• Partner with regional business development managers and other line of business partners on outside calling efforts to expand treasury management relationships with existing members and new prospects.
• Support vendor management and build strong external partnerships to drive product enhancements, service quality, risk management, and revenue growth.

Marketing, Promotion & Communication

• Collaborate with the marketing team to develop treasury management product messaging, sales campaigns, and customer education materials for business and commercial customers.
• Create sales tools and materials that communicate treasury management value, customer benefits, pricing, and service capabilities.
• Communicate product performance, revenue results, customer adoption, and pipeline updates to senior leadership and relevant stakeholders.

Other Duties

• Performs all other duties as assigned.

Qualifications:

Required

• Minimum High School or GED
• 7+ years’ experience in treasury management, financial services management, business and product development, business banking, commercial banking, or related financial services functions .
• Experience creating and maintaining treasury management product roadmaps, customer onboarding frameworks, pricing strategies, and adoption plans.

Preferred

• Bachelor’s degree or equivalent education and experience in a relevant field.
• Experience in Treasury Management, merchant services, business online banking, commercial banking, or Financial Services Product Development.
• Familiarity with treasury management systems, business customer onboarding, merchant services platforms, payment services, or cash management solutions.
• Customer Focus: Deep understanding of partner and member needs with a commitment to exceptional service.
• Strategic Awareness: Ability to think long-term, anticipate trends, and align efforts with HOPE’s mission.
• Innovation Orientation: Strong drive to develop creative, scalable, and impactful financial solutions.
• Results Orientation: Demonstrated ability to deliver results and drive growth through persistence and initiative.
• Data Analysis: Skilled in analyzing trends, interpreting data, and making insight-driven decisions.
• Written Communication: Clear and compelling communication tailored to varied audiences.
• Organizational Awareness: Understanding of HOPE’s structure, mission, and strategic priorities.
• Office-based, with public-facing and internal collaboration components.
• Moderate noise level typical of an open office environment.
• Reasonable accommodation may be made for individuals with disabilities.
• Paid Vacation and Sick Time
• 11 Paid Holidays
• 401(k) with Company Match
• Medical, Dental, and Vision Benefits
• Flexible Spending Account (FSA)
• Disability Benefits
• Life Insurance, Critical Illness, Accident
• Employee Assistance Program (EAP)
• Tuition Reimbursement, Professional Development

Hope Enterprise Corporation does not participate in or engage in any form of visa sponsorship, including employment-based visa applications or extensions (e.g., H-1B, TN, O-1, O-T, O-T, OPT, STEM OPT, etc.). Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.