VP, Solution Architect, Servicing Apps

Synchrony; Stamford (CT); On-site; USD 135,000 - 230,000; Full time

Job summary

Synchrony is seeking a highly experienced VP, Solution Architect for its Servicing Apps role, focusing on banking application systems. The position requires an individual who can provide leadership and technical direction across agile teams, ensuring system optimization and compliance with security standards. Candidates should have extensive experience in IT leadership, programming, and administration within the financial domain.

Qualifications

• 10+ years of experience in one or multiple IT areas.
• 10+ years of programming experience in Java, Springboot, and React.js.
• 10+ years of SQLServer Administration and Development.

Responsibilities

• Lead and collaborate on technical designs and solutions across multiple platforms.
• Drive root cause analysis and ensure high system availability.
• Work closely with Agile development teams and ensure compliance with technology standards.

Skills

Leadership

Technical Expertise

Problem Solving

Communication

Collaboration

Education

Bachelor’s degree in Information Technology or Computer Science

Tools

SQLServer

FileNET P8

IBM Capture

Kofax Capture

Azure Doc AI

AWS Textract

Job description

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JOB_POSTING-3-70773-20

Job Description

Role Summary/Purpose:



The System Architect works within the framework of established operating procedures to implement new or updated technologies in banking application system platforms. The System Architect is responsible for the day-to-day operation of the IBM CM P8, IBM OnDemand, PL Settlement and Intelligent Data extraction platforms and the apps deployed on them. The architect monitors events inside and outside the CM systems to ensure maximum system uptime and works with the application support (Run) team accordingly. The architect provides design direction to multiple agile build teams across multiple platforms. The Architect provides leadership and technical expertise for development and support of the CM P8, OnDemand, PL Settlement and Intelligent Data extraction platforms.



Our Way of Working

We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.

Essential Responsibilities

• Lead and collaborate on technical designs and solutions which consider impacts on overall application architecture.
• Serve as technical expert on application(s) within team of system engineers.
• Participate in software design reviews, code reviews, and provide recommendations to the development team.
• Drive root cause analysis and ensure consistently high availability for the business to ensure they meet their objectives.
• Work closely with Agile development team.
• Identify new opportunities to drive improvements and simplifications through innovation.
• Ensure compliance with security, architecture, and technology standards.
• Work closely with Synchrony and Supplier technical resources and product managers to deploy built increments to production.
• Participate in software design reviews, code reviews, and provide recommendations to the development team
• Perform other duties and/or special projects as assigned.
  
  

Qualifications/Requirements

• Bachelor’s degree with emphasis in Information Technology and Computer Science and a minimum of 10 years of experience in one or multiple IT areas, or in lieu of degree, High School Diploma/GED with 15+ years of experience in one or multiple IT areas.
• 10+ years of experience leading a technical team co-located in multiple time zones
• 10+ years of programming experience in Java, Springboot, React.js and SQL
• 10+ years of SQLServer Administration, Development and Maintenance
• 10+ years of FileNET P8 Administration and Development
• 10+ Experience with Fax solutions, On Prem and Cloud
• 10+ years of Intelligent Capture Administration, Development and Maintenance (preferably IBM Capture, Kofax Capture, ImageTrust)
• 10+ years of providing automation solutions utilizing AI and machine learning
• 10+ years of experience with Document Intelligences (OCR/ICR etc.) Administration, Design and Maintenance (preferably Teleform, Intelligent Capture, Azure Doc AI, AWS Textract)
• Ability to work with 3rd party APIs
• Working experience with NDM/FTP protocols and creating jobs
• Superior oral and written communication, analytical and problem solving skills
• Ability to perform detailed analysis of existing applications and create necessary documentation
• Practical experience in migrating legacy systems to new platforms
• Participate in application tuning activities to improve system performance
• Experience in SDLC processes to include Business Requirements, Design, Build, QA and Control
• Participate in addressing root cause analyses, incident reports and provide direction in problem resolution
• Willing to work flexible shift timings to be able to respond to emergencies
  
  

Desired Characteristics

• Strong working knowledge of the Financial Industry and Consumer Lending to include Settlement.
• Strong customer focus and ability to manage customer expectations
• Ability to achieve results in a cross-functional matrix organization involving multiple technologies, personnel, and processes.
• Ability to work on all phases of complex work assignments
• Detail oriented
• Ability to multitask
  
  

Grade/Level: 12

The salary range for this position is 135,000.00 - 230,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Eligibility Requirements

• You must be 18 years or older
• You must have a high school diploma or equivalent
• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).
  
  

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Our Commitment

When you join us, you’ll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard—but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we’re building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+, with more than 60% of our workforce engaged, you’ll find community to connect with an opportunity to go beyond your passions.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable Accommodation Notice

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time
  
  

Job Family Group

Information Technology

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance

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