VP, Sales and Revenue Operations Leader - Optum Insight

Optum; Hartford (CT); Remote; USD 196,000 - 338,000; Full time

Job summary

A leading health services organization seeks a Sales and Revenue Operations Leader to drive sales strategy and operational excellence. This role requires over 10 years in sales operations within complex B2B environments and expertise in CRM and sales analytics. You'll collaborate with various teams to optimize the sales process while enjoying flexibility in remote work. Competitive salary range is offered, alongside comprehensive benefits.

Benefits

Comprehensive benefits package

Incentive and recognition programs

401k contribution

Equity stock purchase

Qualifications

• 10+ years in sales operations, revenue operations, or go-to-market strategy roles.
• Proven record of driving measurable sales growth and operational improvements.
• Expertise in CRM, sales analytics, forecasting, and process optimization.
• Experience implementing sales methodologies and enablement programs.

Responsibilities

• Architect the end-to-end sales process and systems.
• Partner with leadership to operationalize sales across market segments.
• Create analytics for sales data ensuring forecast accuracy.
• Lead transformation programs and serve as a change agent.

Skills

Sales operations

Revenue operations

Go-to-market strategy

CRM (Salesforce)

Sales analytics

Change leadership

Job description

Overview

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

The Sales and Revenue Operations Leader supports the Provider Market Chief Growth Officer by engineering a high-performance sales engine to support the sales organization. They will architect the end-to-end sales process, systems and tools to support an organization responsible for multi-billion-dollar annual revenue.

You will be the operational right hand to the Chief Sales Officer, working across the regional sales teams, the go-to-market strategy and activation team, and the solutioning team to ensure seamless processes and hand-offs, ensuring the work of the growth team is fast, clean, and measurable.

You'll enjoy the flexibility to work remotely from anywhere within the U.S. As a condition of employment, for hires within 30 minutes of an office in Minnesota or Washington, D.C., there is a minimum in-office requirement of four days per week.

Primary Responsibilities

Sales Strategy & Planning

• Partner with the CGO and leadership team to operationalize the Optum Provider Way of Selling across all market segments
• Design and run the annual sales planning process — quotas, coverage models, territory assignments, and resource alignment
• Identify and track the leading indicators that predict success, not just lagging metrics

Sales Compensation & Incentives

• Work with Sales Compensation to design and implement sales compensation and incentive programs that drive the right behaviors, reward collaboration, and align to profitability goals
• Continuously monitor plan effectiveness and adjust to changing market conditions and strategic priorities

Sales Enablement & Methodology

• Embed our custom sales methodology (LEAD: Learn, Engage, Activate, Deliver) into every stage of the sales cycle
• Build and scale enablement programs, onboarding, and coaching to increase productivity, shorten ramp time, and raise win rates
• Ensure playbooks, content, and tools are easy to access and used in the flow of work

Analytics, Insights & Performance Management

• Create a single source of truth for sales data, ensuring forecast accuracy, pipeline health, and CRM discipline
• Build real-time dashboards and scorecards that give leaders and sellers the insight to act quickly and decisively
• Analyze performance, identify gaps, and lead interventions to get results back on track

Operational Excellence

• Foster a culture of discipline, teamwork, accountability, and professional growth; coach sales leaders to operate at a higher level of rigor and consistency
• Own the end-to-end sales process, from prospect identification through contracting and onboarding
• Lead initiatives to remove friction — reducing cycle times, improving deal governance, and streamlining pricing/contracting
• Drive Salesforce optimization and integration with supporting systems to improve adoption and data quality

Cross-Functional Leadership

• Lead transformation programs such as compensation redesign, deal desk optimization, and strategic account management
• Serve as a change agent, reinforcing a culture of accountability, customer focus, and high performance

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

• 10+ years in sales operations, revenue operations, or go-to-market strategy roles in complex B2B environments
• Proven record of driving measurable sales growth and operational improvements in large, matrixed organizations
• Expertise in CRM (Salesforce), sales analytics, forecasting, sales compensation design, and process optimization
• Experience implementing sales methodologies and enablement programs at scale
• Exceptional communication, influence, and change leadership skills
• Analytical rigor with a solid bias toward execution

Preferred Qualifications

• Healthcare experience

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary for this role will range from $196,600 to $337,100 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We are an Equal Employment Opportunity employer and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.