VP, Quality Transformation for Risk Decisioning & UAT

JPMorganChase; Wilmington (DE); On-site; USD 140,000 - 200,000; Full time

Job summary

JPMorganChase Risk Management and Compliance seeks an UAT & Quality Transformation Manager (VP) to lead end-to-end testing across batch and real-time decisioning platforms.

You will drive automation-first testing, governance, and pipeline-integrated quality engineering while building a distributed, high-performing team across areas including Offer Enablement, New Account Originations, and Account Management.

Qualifications

• Bachelor's degree or equivalent experience.
• 5+ years of QA/UAT, testing leadership, quality engineering, and/or program delivery in tech/business env.
• 5+ years leading teams and/or testing functions across multiple locations.
• Proven ability to define and run testing governance, standards, metrics, and escalations.
• Experience modernizing testing from manual UAT to automation with measurable improvements.
• Hands-on leadership with test automation across API/service and end-to-end workflows.
• Experience delivering testing for complex, integrated platforms with multiple dependencies.

Responsibilities

• Own testing and quality strategy across batch and real-time decisioning platforms.
• Lead testing operating model with governance, gates, escalation paths, and audit-ready docs.
• Modernize UAT and QA with automation-first approaches integrated into CI/CD pipelines.
• Build scalable automation across service/API and end-to-end processes.
• Drive GenAI-enabled testing practices with governance and evidence standards.
• Establish test strategies, plans, entry/exit criteria, defect workflows, and release readiness.
• Coordinate end-to-end test planning, reporting, and risk-based quality assessments.
• Collaborate with Product/Technology/Risk/Data/Audit/Operations on priorities and risks.
• Measure quality with metrics and dashboards; improve outcomes.
• Lead cross-functional transformation programs with Product, Engineering, Data, and Ops.

Skills

QA/UAT leadership

Test automation

GenAI testing

CI/CD

Stakeholder management

Jira

Executive communication

Education

Bachelor's degree or equivalent

Tools

Jira

PowerPoint

Excel

Visio

Job description

JPMorganChase Risk Management and Compliance seeks an UAT & Quality Transformation Manager (VP) to lead end-to-end testing across batch and real-time decisioning platforms.

You will drive automation-first testing, governance, and pipeline-integrated quality engineering while building a distributed, high-performing team across areas including Offer Enablement, New Account Originations, and Account Management.