About Collaborative
Collaborative is a boutique real estate company serving research and innovation-centric properties. Our tenants include universities, start-ups, established corporations and government. We bring hospitality to the discoverers, engineers and distributors who work in our buildings. Today we run full-service operations across about 2.5 million square feet in five markets, and we’re growing.
The Role
This is our second-ranking operations leader. You’ll report to the COO and sit on the senior leadership team. You’ll own Property Management, Building Engineering and Construction Management across a multi-state portfolio. We want a polished, credible executive who runs a portfolio through strong direct-report leaders, owns the financial results, and represents Collaborative confidently to owners, tenants and prospects.
What You’ll Do
- Lead the portfolio leadership team. Coach and hold accountable your property management, engineering and construction leaders. Own hiring, performance and succession within the function.
- Own property operations. Be the operating layer between the COO and site teams, and the final escalation point for site-level performance.
- Drive financial results. Own NOI, operating expense control, occupancy, tenant retention and budget-to-actual variance. Make sure owner reporting is accurate and decision-ready.
- Lead owner relationships. Act as senior liaison to owner executives and asset managers, leading operational reviews and budget presentations.
- Grow the business. Lead pitches and proposals, shape fee and service structures, and onboard new properties.
- Lead operating and capital planning. Build capital plans on sound condition assessments, tied to owner objectives and ROI.
- Oversee our self-performed construction group. Keep it staffed, accountable and cost-effective.
- Standardize and modernize. Set consistent SOPs, KPIs and service standards, and lead the adoption of new property technology.
- Manage operational risk. Cover life safety, compliance, insurance, emergency preparedness and vendor management.
- Build the culture. Model accountability, hospitality, curiosity and continuous improvement, and promote from within.
What You Bring
- Bachelor’s degree in business, real estate, finance or a related field
- 12+ years of progressive commercial real estate experience in property management, portfolio operations or asset management
- Experience leading multi-site teams as a manager of managers, overseeing both property management and engineering/facilities
- Hands-on ownership of property budgets, owner reporting and tenant relationships
- Proven accountability for portfolio-level financials: NOI, operating budgets, capital plans and variance reporting
- Executive presence and a track record of presenting to ownership groups, investors and senior leadership
Preferred
- 5+ years as an Asset Manager or owner’s representative
- Business development wins: pitches and proposals that brought in new management business
- Enough working knowledge of building systems to lead engineering leaders and ask the right questions (you don’t need trade experience)
- CPM, RPA, CCIM or comparable designation; a real estate license or the ability to get one
- Yardi, MRI or similar platforms
Compensation
Competitive executive base salary commensurate with experience, plus annual performance bonus and full benefits.
Regular travel to properties across the portfolio is required.
Collaborative Real Estate is an Equal Opportunity Employer.