VP, Product Design, Informatica

salesforce.com, inc.; Seattle (WA); On-site; USD 180,000 - 280,000; Full time

Job summary

Salesforce is seeking a Vice President of Product Design to lead the overall user experience across the Informatica portfolio and to guide the strategy and implementation of Data Management and GenAI products used by businesses worldwide.

You will collaborate with Data360, MuleSoft, Tableau, and Agentforce teams, report to the SVP of Salesforce UX & Product Design, and sit on the leadership team to drive design-led product development.

Responsibilities

• Build a culture of customer obsession by embedding it into every facet of design strategy - championing a deep understanding of real user problems and fostering innovation and customer-centered thinking across the team.
• Develop and articulate a compelling design vision shaped by design thinking principles - emphasizing empathy, ideation, prototyping, and testing - and use experience, credibility, and strategic insight to inspire bold ideas and drive transformative outcomes across the organization and broader Salesforce ecosystem.
• Anticipate future challenges, drive clarity in high-ambiguity environments, and mobilize teams to deliver sustainable, high-impact solutions.
• Lead the creation of intuitive and impactful solutions rooted in design methodologies, ensuring seamless, enjoyable, and efficient user experiences.
• Collaborate with multidisciplinary teams to deeply understand customer needs at all product lifecycle stages, from conception through post-launch.
• Develop and implement experience strategies that prioritize holistic, end-to-end customer journeys and enhance usability, accessibility, and personalization.
• Champion responsible design by guiding the team to leverage AI ethically, transparently, and with a focus on trust and user control, while meeting accessibility standards and creating equitable experiences across diverse

Job description

Job Category

User Experience

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

As the Vice President of Product Design, you'll drive the overall user experience across the Informatica portfolio. You will be responsible for the experience design vision, strategy, and implementation of the Informatica suite of Data Management and GenAI products that are used by businesses across the globe.

This role will work with other Salesforce teams building the future of the Agentic Enterprise. In particular, you will collaborate very closely with the Data360, MuleSoft, Tableau, and Agentforce teams. You will lead a global team of world class designers with a successful track record of defining elegant product solutions. You will report directly to the SVP of Salesforce UX & Product Design, and sit on that organization's leadership team to help drive product strategy and ensure that our users are represented in a design-led approach to product development.

Here's What You'll Do:

• Build a culture of customer obsession by embedding it into every facet of design strategy - championing a deep understanding of real user problems and fostering innovation and customer-centered thinking across the team.
• Develop and articulate a compelling design vision shaped by design thinking principles - emphasizing empathy, ideation, prototyping, and testing - and use experience, credibility, and strategic insight to inspire bold ideas and drive transformative outcomes across the organization and broader Salesforce ecosystem.
• Anticipate future challenges, drive clarity in high-ambiguity environments, and mobilize teams to deliver sustainable, high-impact solutions.

Customer-Centric Product & Digital Design:

• Lead the creation of intuitive and impactful solutions rooted in design methodologies, ensuring seamless, enjoyable, and efficient user experiences.
• Collaborate with multidisciplinary teams to deeply understand customer needs at all product lifecycle stages, from conception through post-launch.
• Develop and implement experience strategies that prioritize holistic, end-to-end customer journeys and enhance usability, accessibility, and personalization.
• Champion responsible design by guiding the team to leverage AI ethically, transparently, and with a focus on trust and user control, while meeting accessibility standards and creating equitable experiences across diverse