Vice President, Product – Business Applications

600 UMG Recordings Inc; California (MO); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and in‑

Vision coverage

Fertility coverage

Wellbeing reimbursements up to $720/yr

Student loan repayment assistance

401(k) with immediate vesting

Flexible paid time off and holidays

Job summary

Universal Music Group seeks a senior product leader to define and drive the artist-facing data and CRM platform Halo. You will own the data consumption layer, transform reporting into actionable tools, and align analytics with marketing, audience growth, and fan monetization across labels and territories.

You will lead a matrixed team of engineers, designers, and ML/AI specialists, set a multi-year vision, establish success metrics, ensure privacy and ethics, and partner with commercial teams to

Qualifications

• 10+ years in product management, data products, or analytics platforms with team leadership.
• Proven track record building consumer-facing data or analytics products for non-technical users.
• Deep understanding of data platforms, analytics, and ML systems in product experiences without owning infra.
• Exceptional stakeholder management with senior leaders, commercial teams, and creative orgs.
• Strong product intuition balanced with analytical rigour and business impact.
• Experience in complex, matrixed organizations with multiple customer types.

Responsibilities

• Design tools that reduce cognitive load and enable CRM activation and campaign planning.
• Partner across territories, labels, and divisions to standardize best practices with local flexibility.
• Translate audience insights into operational tools for advanced segmentation and targeting.
• Build and lead a high-performing product team with clear standards for comms and delivery.
• Drive adoption and behavioral change by embedding usability and trust-building into design.
• Define and own product-level success metrics including adoption, satisfaction, and impact.
• Ensure data privacy, artist protection, and ethical use across consumer data products.
• Serve as the primary executive interface for label data teams and end users.

Skills

Product management

Data products

Analytics platforms

Stakeholder management

Product intuition

Matrixed organizations

Job description

About the Role

Lead the strategy, development, and adoption of UMG’s artist‑facing data and CRM products. Own the data consumption and activation layer for non‑analysts and artists—transforming reporting, segmentation, and insights into intuitive tools that drive marketing execution, audience growth, and fan monetization.

The role defines how artist and label teams operationalize audience intelligence across planning, campaign execution, and long‑term fan development. You will serve as the connective layer between data, technology, and commercial teams—leading a matrixed team of engineers, product designers, and ML/AI specialists to build products that embed fan insight directly into day‑to‑day workflows.

Responsibilities include defining and executing the product strategy for UMG’s artist‑facing audience platform, Halo; setting a clear multi‑year vision aligned to label and artist workflows; translating audience intelligence into operational tools; moving beyond dashboards to build workflow‑driven products; continuously evaluating emerging platforms and AI tools; establishing clear product boundaries and operating contracts; building and leading a high‑performing product team; driving adoption and behavioral change across labels and territories; defining and owning product‑level success metrics; ensuring privacy and ethical standards; and serving as the primary executive interface for label data teams.

Key Responsibilities

• Design tools that reduce cognitive load, enable CRM activation, support campaign planning, and guide artist teams toward measurable growth.
• Partner across territories, labels, and divisions to standardize best practices while enabling local flexibility.
• Translate audience insights into operational tools that support advanced segmentation, targeting, campaign execution, and fan lifecycle management.
• Build and lead a high‑performing product team, setting standards for communication, collaboration, discovery, prioritization, delivery, and lifecycle management.
• Drive adoption and behavioral change across labels and territories by embedding usability, education, and trust‑building mechanisms into product design.
• Define and own product‑level success metrics, including adoption, user satisfaction and trust, depth of usage, workflow integration, activation lift, and measurable business impact.
• Ensure all consumer data products meet UMG’s standards for data privacy, artist protection, and ethical use.
• Serve as the primary executive interface for label data teams and end users, translating their needs into product requirements and prioritization decisions.
• Manage the consumer‑facing product budget.

Qualifications

• 10+ years of experience in product management, data products, or analytics platforms, with significant experience leading product teams.
• Proven track record of building and scaling consumer‑facing data or analytics products for non‑technical users.
• Deep understanding of how data platforms, analytics, and machine learning systems interface with product experiences—without owning the infrastructure itself.
• Exceptional stakeholder management skills, with experience working directly with executive leaders, commercial teams, and creative organizations.
• Strong product intuition paired with analytical rigor—able to balance user experience, technical constraints, and business impact.
• Experience operating in complex, matrixed organizations with multiple customer types and competing priorities.

Benefits

• Comprehensive medical, dental, and vision coverage, including 100% coverage for out‑patient in‑network mental health services.
• Fertility coverage for eligible medical plan participants.
• Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and more (up to $720/year).
• Student loan repayment assistance and tuition reimbursement.
• 401(k) with 100% immediate vesting on the first 5% of your contributions, plus an additional UMG contribution.
• Flexible paid time off for exempt employees, 3‑weeks PTO for non‑exempt employees, 2‑weeks paid winter break, 10 company holidays (including Juneteenth and Wellbeing Day), summer Fridays, generous paid parental leave for every type of parent.

Legal Notice

Universal Music Group is an Equal Opportunity Employer. We are an E‑Verify employer in Alabama, Arizona, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, and Utah. Please note, UMG is not enrolled in E‑Verify in California and New York, and cannot support employment of candidates whose employer must enroll in E‑Verify, for example candidates on STEM‑OPT.