VP Process & Systems Development

Tract Capital Management; Denver (CO); On-site; USD 240,000 - 270,000; Full time

Benefits offered by this job

100% employer-covered medical, dental,

Vision insurance

401K program

Paid holidays

Unlimited PTO

Job summary

Tract Capital is seeking a VP, Process & Systems Development to drive delivery of CRM & ERP capabilities, align them with business objectives, and manage projects end-to-end. The role combines hands-on delivery with governance, change management, and effective stakeholder communication.

The successful candidate will rationalize existing services, lead cross-functional teams, and ensure on-time, on-budget execution within an Agile framework to support strategic growth.

Qualifications

• Proven leadership to direct cross-functional teams.
• Ability to manage fast-paced, complex projects with tight deadlines.
• Self-starter with proactive resource engagement.
• Experience handling high-profile projects with heavy stakeholders.
• Telecommunications and Colocation Engineering or Operations experience
• Netsuite or Salesforce CRM Implementations
• SDLC methods
• Background in data analytics and data warehousing
• PMI / Six Sigma project management
• Large, complex program management experience
• Process architecture and UML modeling
• Six Sigma DMAIC methodology
• Experience with RUP and BPM tools (Rational Rose, Tibco, ARIS)

Responsibilities

• Translate customer needs into detailed business requirements and use cases.
• Collaborate with stakeholders to evaluate objectives, benefits, impacts, and priorities.
• Serve as Product Owner on an Agile team.
• Define project scope and secure stakeholder agreement.
• Provide development cost estimates for business cases.
• Coordinate with Commercial Services, Finance, Engineering, Construction on solutions.
• Administer and configure CRM & ERP platform.
• Be the single point of contact for system upgrades and conversions.
• Lead cross-functional teams across programs.
• Handle fast-paced, complex projects with tight deadlines.
• Proactively identify and engage resources to meet objectives.

Skills

Leadership

Agile project management

Stakeholder management

CRM/ERP delivery

SDLC

Data analytics

Six Sigma / PMI

RUP/BPM tools

UML modeling

Cross-functional collaboration

Tools

Rational Rose

Tibco

ARIS

Job description

Overview

Tract Capital adopts a unique approach to digital infrastructure investment. Leveraging experience and strategic insights honed over three decades of creating successful companies in the space, we excel in nurturing and advancing leading-edge digital infrastructure enterprises. Our team of specialized experts are united by a singular purpose: to support the growth of digital infrastructure. Tract Capital goes beyond simple investment by acting as a strategic partner and catalyst for innovation within the sector. We ensure our engagements not only generate strong financial results but also develop essential digital infrastructure to meet growing demands. Tract Capital has introduced multiple digital infrastructure strategies including horizontal powered land, vertical development, and product development.

Position Overview:

We are looking for a remarkable VP, Process & Systems Development professional who can drive delivery of solutions aligned with business objectives and technology roadmap. The successful candidate will be instrumental in rationalizing and realigning existing services and systems. This is a high profile role with the opportunity to substantially shape the future direction and success of the business.

The VP, Process & Systems Development professional is hands‑on responsible for the on scope, on time, and on budget development and delivery of comprehensive technical and operational capabilities, including business requirements definition, driving cohesive CRM & ERP solutions, creation and management of delivery projects as well as alignment of resources. The role requires adherence to Agile development methodology, project management, and change management processes, strong communication skills, and implementation of project‑based governance and controls.

Responsibilities

• Translate customer needs, as defined by stakeholder requests, into detailed business requirements and business use cases.
• Work with internal stakeholder organizations to evaluate investment objectives, benefits identify project impacts, and prioritize against corporate goals.
• Product Owner role on an Agile Development team conveying and prioritizing and above defined needs.
• Define the scope of the project and gain agreement from all stakeholders that this fulfills the business needs.
• Provide Development cost estimates for business case evaluations.
• Work cooperatively with Commercial Services, Finance, Engineering, Construction on the solutions design.
• Administration and configuration of a CRM & ERP platform.
• Single point of contact for all issues related to the ongoing administration of the system including upgrades and conversions.
• Maturity and leadership experience to direct cross functional teams.
• Ability to work on fast‑paced, complex projects with tight deadlines.
• Self‑starter with demonstrated ability to work from program objectives to proactively identify and engage appropriate resources needed to achieve these objectives.
• Ability to handle high profile projects with heavy stakeholders interaction.

Required Traits, Expertise, and Skills:

• Maturity and leadership experience to direct cross functional teams.
• Ability to work on fast‑paced, complex projects with tight deadlines.
• Self‑starter with demonstrated ability to work from program objectives to proactively identify and engage appropriate resources needed to achieve these objectives.
• Ability to handle high profile projects with heavy stakeholders interaction.
• Telecommunications and Colocation Engineering or Operations experience
• Netsuite or Salesforce.com CRM Implementations
• Software Development Life Cycle (SDLC) Methods
• Background in data analytics, data warehousing, statistical reporting, etc.
• PMI / Six Sigma Project Management
• Large, complex program management experience.
• Process Architecture, UML or similar business process modeling
• Design for Six Sigma / Six Sigma DMAIC methodology
• Experience with RUP and BPM tools (Rational Rose, Tibco Business, ARIS, use case, data models, etc.)

Expected Salary Range:

$240,000 to $270,000 Base Salary + Discretionary Bonus

Tract Capital Employment

Tract Capital employees enjoy competitive compensation and comprehensive benefits, including 100% employer‑covered medical, dental, and vision insurance, a 401K program, standard paid holidays, and unlimited PTO.

NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties to meet the organization's ongoing needs.

Tract Capital is proud to be an Equal Opportunity Employer. Qualified applicants are considered for employment regardless of age, race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status. If you need assistance applying for any of our open positions, please contact us at [e-mail].