VP Operations, Post Acute Care

TeamHealth

Charlotte (NC)

On-site

USD 50,000 - 60,000

Full time

14 days+

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Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Job summary

TeamHealth seeks a Vice President of Operations for Post Acute Care, responsible for operational performance across assigned facilities. This executive role requires expertise in management, strategic planning, and collaboration to meet client and operational goals. Candidates should possess a Bachelor's degree and substantial experience in clinical management. The role is pivotal in enhancing healthcare delivery, client relationships, and organizational strategy, contributing directly to TeamHealth's mission of exceptional patient care across the U.S.

Qualifications

Experience in provider or clinical management with proven competency in metric driven operations.
Superb communication skills with exceptional listening abilities.
Ability to operate effectively in an evolving organizational model.

Responsibilities

Provides management and support for assigned contracts.
Works to achieve client and TeamHealth operating metric goals.
Contributes to development of annual budgets and is responsible for ongoing management of contracts.

Skills

Analytical problem-solving skills

Communication skills

Leadership and mentoring skills

Strategic planning skills

Education

Bachelor’s Degree in Nursing, Business Administration, or relevant field

Job description

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TeamHealth is proud to be the leading physician practice in the U.S. providing exceptional patient care, together. TeamHealth has been recognized by Newsweek as one of America’s Greatest Workplaces in Health Care for 2025 – Becker’s Hospital Review names TeamHealth among the top 150 places to work in healthcare. We continue to grow across the U.S. from our Clinicians to Corporate Employees. Join Us!

OVERVIEW:

The Vice President of Operations (VPO) serves as the liaison between the Post-Acute facilities and the regional leadership. The VPO, under the direction of the Executive Vice President (EVP), is responsible for operational performance of the facilities in their assigned region. The VPO’s specific focus is to ensure client and TeamHealth expectations are met. The VPO works in a paired leadership model with the Regional Medical Director (RMD.) The VPO is the primary TeamHealth contact with the facility’s administrative leadership.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Provides management and support for assigned contracts
Adheres to Clients for Life (CFL) philosophy and ensures standards of documentation are maintained in Client Retention Management (CRM) database; Establishes and maintains positive relationships with client Web-of-Influence (WOI) members in accordance with CFL standards
Works to achieve client and TeamHealth operating metric goals
Collaborates with leaders and staff of the operational service centers to achieve optimal contract performance. These departments include, but are not limited to: recruiting, scheduling, credentialing, payroll, risk management, documentation education, chart flow, provider enrollment, PSO, compliance, and scribes
Contributes to development of annual budgets and is responsible for ongoing management of contracts to meet budget; Participates in regional Monthly Operating Reviews (MOR) and quarterly practice review as directed by senior management. Responsible for implementing recommendations from quarterly practice reviews
Supports and assists the RMD in onboarding of Clinical Leaders. Ensures that there is an onboarding process and tools in place to orient new providers. May participate in onboarding as needed
Supports and assists the RMD in coaching Clinical Leaders and providers
Participate and support recruiting efforts
Performs other duties as assigned

QUALIFICATIONS / EXPERIENCE:

Action-oriented with an understanding for process. “Can do” attitude. Hands on
Demonstrates that he/she has the analytical problem-solving skills necessary to help a healthcare system accomplish its mission
Will be able to point to examples of having delivered outstanding results in quality and performance improvement initiatives
A good business sense; able to link quality care and patient safety to improved hospital financial performance

Strategic Orientation:

Ideally the candidate will not only have created the vision within his/her current function, but also raised broader issues, influencing overall organizational strategy, thereby contributing to the larger planning process and helping shape the future of the entire organization

Collegiality and Teamwork:

Evidence of an ability to create a culture of collegiality and respect for both the community and academic physicians contribution to success as evidenced by a history of removing barriers, providing resources, and skill at facilitating the subordination of individual needs in order to achieve a common goal
Group-oriented, collaborative, and exhibits a positive attitude and appropriate humility. Must be a problem solver, team player, and be self-motivated and driven
Must be focused on the development of people including strong skills in mentoring, coaching, building effective teams, selecting physician management talent, and building and growing skill sets
Leads by example and through influence

Required Qualifications & Experience:

Bachelor’s Degree in Nursing, Business Administration, Hospital Administration, Organizational Management, or other relevant field of study or equivalent professional experience
Three (3) to Five (5) years related experience in provider or clinical management with proven competency in metric driven operations including process improvement preferred
Possesses superb communication skills with exceptional listening skills and is extremely comfortable expressing ideas and representing the organization in both formal and informal settings
Excellent strategic planning skills and knowledge, as well as a track record in facilitating an annual strategic planning process that engages the key stakeholders of the organization
A track record which points to the capability to operate effectively and flexibly in an evolving organizational model where the executive will need to sponsor initiatives in leading change, in effectively managing change, and in working within a highly skilled senior executive team
A highly self-motivated, highly energetic executive with an internal sense of direction that demonstrates initiative and achieves results within a team environment
Advanced proficiency in various computer applications

Seniority level