VP of Quality

KMS Kenco Management Services, LLC; Chattanooga (TN); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Medical insurance including HSA, HRA,F

Dental Insurance

Vision Insurance

401(k)

Paid Time Off (approx. 2 weeks)

Job summary

Kenco Group is seeking a Vice President of Quality to provide enterprise-wide leadership of quality management systems, regulatory compliance, and quality excellence initiatives. The role drives the organization’s quality strategy, ensures alignment with customer requirements, and oversees audit and compliance programs across all units.

The VP leads the Quality pillar of the Kenco Operating System (KOS), builds strategic relationships with regulatory bodies, and mentors a high-performance

Qualifications

• Bachelor's degree or higher in a related field.
• Master's degree preferred for leadership roles.
• Minimum 10 years of progressive leadership in quality/regulatory compliance/operations excellence.
• Minimum 8 years in enterprise-level leadership across locations or units.
• Strong knowledge of ISO 9001, ISO 13485, GMP, FDA, DEA, CFR standards.

Responsibilities

• Develop and execute the enterprise quality strategy aligned with business objectives.
• Govern the Quality pillar within the Kenco Operating System (KOS) and EQMS.
• Lead audits, regulatory inspections, CAPA programs, and management reviews.
• Build relationships with customers, regulators, and certification bodies.
• Mentor the quality leadership team and drive continuous improvement across operations.

Skills

Enterprise leadership

Quality strategy

Regulatory compliance

Financial acumen

Quality management systems

Cross-functional leadership

Education

Bachelor's degree in Quality Assurance, Engineering, Life Sciences, Supply Chain, Logistics, Business, or related field

Master's degree

Tools

ASQ certifications (CMQ/OE, CQA)

Job description

At Kenco Logistics, you’re more than just a team member—you’re part of a company that values innovation, integrity, and a strong commitment to its people. As one of the leading 3PL providers in the U.S., Kenco offers a dynamic and supportive work environment where your ideas matter and your growth is a priority. With a focus on safety, sustainability, and continuous improvement, Kenco empowers employees to make a real impact in the supply chain industry while building rewarding careers. Join a company where your contributions help move the world forward—one shipment at a time.

About the Position

The Vice President of Quality provides enterprise-wide leadership and strategic oversight of Kenco’s quality management systems, regulatory compliance framework, and quality excellence initiatives. This role is accountable for establishing and advancing the organization’s quality strategy, ensuring alignment with business objectives, customer requirements, and regulatory standards. The Vice President of Quality leads the development, implementation, and continuous improvement of enterprise quality programs across all business units and customer verticals, driving operational excellence and sustainable performance. Additionally, the position provides executive governance for the Quality pillar of the Kenco Operating System (KOS), enterprise quality management systems, audit and compliance programs, and customer-focused quality initiatives.

Functions

Develop and execute the enterprise quality strategy to support business objectives, growth initiatives, regulatory compliance, and customer expectations. Establish and manage the enterprise quality budget, ensuring effective allocation of resources, optimization of quality-related investments, and achievement of financial objectives while balancing risk, compliance requirements, operational performance, and customer expectations. Provide executive leadership for the Quality pillar within the Kenco Operating System (KOS), fostering a culture of quality excellence, continuous improvement, and operational discipline. Establish and govern enterprise quality policies, standards, procedures, and programs to ensure consistency and effectiveness across all business units. Build and maintain strategic relationships with customers, regulatory agencies, certification bodies, and other external stakeholders to advance quality objectives and strengthen organizational credibility. Lead, develop, and mentor the quality leadership team, building organizational capability, succession strength, and a high-performance quality culture. Lead the strategic direction, performance, and continuous enhancement of Kenco’s Enterprise Quality Management System (EQMS). Define and monitor enterprise quality metrics, analyze performance trends, and drive actions that improve quality, compliance, and operational results. Oversee enterprise quality audits, regulatory inspections, investigations, corrective action programs, and management review processes. Ensure compliance with applicable customer, regulatory, certification, and quality system requirements across all operations. Partner with operational and business leaders to integrate quality requirements into new customer implementations, business expansions, acquisitions, and other strategic initiatives. Serve as the executive authority on quality management systems, regulatory requirements, industry standards, and quality best practices.

Qualifications

Bachelor's degree in Quality Assurance, Engineering, Life Sciences, Supply Chain, Logistics, Business, or related field required. Master's degree preferred. Minimum 10 years of progressive leadership experience in quality, regulatory compliance, operations excellence, or related disciplines. Minimum 8 years of enterprise-level leadership experience with responsibility for developing and implementing quality strategies across multiple locations or business units. Demonstrated experience leading quality management systems within complex operational environments. Strong financial acumen and ability to develop and deliver initiatives supporting Kenco’s strategic financial goals. Significant experience developing, implementing, and sustaining enterprise quality programs and regulatory compliance initiatives. Advanced knowledge of ISO 9001, ISO 13485, GMP, FDA, DEA, CFR, and other applicable quality and regulatory frameworks. Logistics, manufacturing, or related applicable industry experience preferred. Professional certifications such as ASQ Certified Quality Manager (CMQ/OE), Certified Quality Auditor (CQA), Certified Manager of Quality/Organizational Excellence, ISO Lead Auditor, or similar certifications preferred. Proven success leading organizational change, continuous improvement initiatives, and cross-functional transformation efforts. Strong business acumen with the ability to align quality objectives with organizational strategy and financial performance.

Competencies

• Collaborative Leadership - Knows how to get things done through formal channels and the informal network while instilling a sense of purpose in others; sees connection to larger purposes.
• Communicate for Impact - Devoting the time and resources necessary to communicate the strategic vision, direction, priorities, and progress of the team for which you are responsible.
• Customer Relationship Building - Having an intimate knowledge of the customer’s changing needs and the ability to produce rapid results in all areas.
• Financial Acumen - Maintains and applies a broad understanding of financial management principles to ensure decisions are fiscally sound, responsible, and are strategically aligned.
• Leading Change - Ability to develop and implement an organizational strategy and to incorporate it into the organization’s long-term goals. Foster a work environment that encourages creative thinking and the ability to maintain focus, intensity and persistence, even under adversity.
• Leading People - Ability to develop and implement strategies to maximize employee performance and foster employee engagement in meeting the organization’s strategy.
• Strategic Agility - Gains perspective and balances the pressure between daily tasks and strategic actions that impact the long‑term viability of the organization.

Travel Requirements

This position is expected to travel approximately 25% to 50%. A passport is preferred to support potential domestic and international business requirements.

Disclosures

For California residents – please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco’s privacy policy https://www.kencogroup.com/ccpa-notice-at-collection-for-employees-and-applicants/ The statements above are intended to describe the general nature and level of work being performed by employees assigned to this job. Other duties may be assigned as needed. The physical demands and work environment described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Kenco is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Per company policy, all internal job postings expire 14 days from the date they are posted.

Kenco Group is an Equal-Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Benefits offered:

• Medical insurance including HSA, HRA and FSA accounts
• Supplemental insurance including critical illness, hospital indemnity, accidental injury
• Dental Insurance
• Vision Insurance
• Basic Life and Supplemental Life
• Short Term and Long Term Disability
• Paid Parental Leave
• 401(k)
• Paid Time Off approximately 2 weeks (accrual begins on Day 1 of employment)
• Employer Paid Holidays—10 days

Kenco strives to provide a supportive, professional environment for all employees. As a part of Kenco, we expect our team to uphold our three key pillars: be honest, serve, and get better. Each should strive for operational excellence, pursue innovation, and want to grow with our company.

About Kenco

Kenco is a Great Place to Work® certified company, a recognition driven by the feedback and experiences of our associates and one that reflects our people‑first culture. Every day, our people push our business forward. Our dedicated workforce has been a cornerstone of our culture and an essential part of what makes Kenco so special. From the distribution floor to the boardroom, we are committed to inclusivity in our workforce, ensuring every one of our associates is empowered to have their voices heard. Through our diverse backgrounds, we’re able to leverage the strengths of every team member to devise creative solutions to any on‑and off‑site challenge—making Kenco a unified community where our people can grow together and make us stronger every day.

Please click the image to download the EEOC ‘Know Your Rights; Discrimination is Illegal’ posting. https://www.eeoc.gov/poster

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) For California residents – please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco’s privacy policy. https://www.kencogroup.com/ccpa-notice-at-collection-for-employees-and-applicants/

Kenco Group is an Equal-Opportunity Employer. All employees and applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability, or any other characteristic protected by law.