VP of Product, RCM Software and Services

UnitedHealth Group; Eden Prairie (MN); Remote; USD 191,000 - 365,000; Full time

Job summary

An established industry player is seeking a visionary VP of Product to lead the Provider RCM Software and Services team. This role is pivotal in enhancing customer experiences and driving significant growth through innovative product strategies and operational excellence. You will collaborate with diverse teams, manage complex financials, and build strategic partnerships while ensuring the delivery of world-class services. If you are passionate about making an impact in healthcare and possess a strong background in revenue cycle management and product development, this opportunity will challenge and reward you in a dynamic environment.

Benefits

Comprehensive Benefits Package

Incentive and Recognition Programs

Equity Stock Purchase

401k Contribution

Qualifications

• 10+ years in driving transformational change and leading growth programs.
• Experience in revenue cycle management and product development.

Responsibilities

• Drive success and improvement for Market Performance Partnership customers.
• Formulate product strategy and manage product P&L for growth.

Skills

Transformational Change Management

Revenue Cycle Management

Product Development

Strategic Planning

Personnel Management

Budget Management

Education

Bachelor's Degree

Job description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

At Optum Insight (OI), we champion continuous innovation to provide software, network, and data analytics, technology-enabled services, advisory, and revenue cycle management offerings to help make health care work better for everyone.

POSITION SUMMARY:

The VP of Product for Optum Insight’s Provider RCM Software and Services team is charged with the success and continuous improvement for Optum Market Performance Partnership customers. The mission will be to align with Optum operations and technology teams to provide world-class service to our customers by delivering end-to-end platforms, focused product features and enhancing overall performance. This will require a high level of strategic thinking and ability to develop internal and external partnerships. It will involve highly complex financials, incentive structures, and operational SLAs. This initiative will be a key component of the Optum Insight growth plan, with potential to drive hundreds of millions of TCV.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

RESPONSIBILITIES:

• Work with product owners, operational and technology leaders to drive the success and continuous improvement for Market Performance Partnership customers. This will involve pulling together assets and capabilities from the RCM software portfolio, third party offerings and creating new innovations.
• Formulate product strategy, financial plans and execution plans for the business and be responsible for the product P&L, generating YoY double digit growth.
• Deliver against business results: revenue and IOI targets.
• Continually improve the product and generate additional revenue opportunities, improve the customer experience, and enhance the infrastructure by leveraging existing and modern technologies.
• Collaborate with OI Operations to develop and implement plans for the operational infrastructure of BU products, systems, processes, and personnel designed to enable the rapid growth objectives of our organization.
• Build and manage strategic vendor relationships. Develop and maintain relationships with internal & external contacts. Manage internal and external service providers (development, IT, operations, sales, legal, compliance, market teams, growth, etc.) to ensure the offerings meet company objectives and these large, shared services organizations are accountable to delivering effective, timely solutions.
• Develop talent plans and strategies to attract, motivate and retain a diverse, qualified, and engaged team to fulfill current and future business needs.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 10+ years of combined experience and a proven record of driving major transformational change, delivering measurable results and developing and leading growth programs or initiatives.
• 10+ years of revenue cycle management leadership and operational experience.
• Experience leading and growing the P&L of a business in a healthcare organization.
• Experience working with product development, launching new products, and thinking innovatively.
• Skilled in organizational development, personnel management, budget and resource development, and strategic planning.
• Experience in managing budgets that include sales/bookings targets, revenue targets, client satisfaction targets, and expense targets.
• Experience motivating, developing, coaching, and guiding people in a matrixed organization.
• Ability to navigate and work across multiple constituents to develop, communicate, and support a company’s short-term and long-term business objectives.
• Possess personal qualities of integrity, credibility, and commitment to Optum’s Vision and Values.

Preferred Qualifications:

• Bachelor’s degree.
• 5+ years of combined experience in product management, delivering new product delivery and leading strategic go-to-market initiatives of diverse scope in a large matrixed software company.
• Experience working across UHG, Optum, and UHC lines of businesses.
• Proficient skills and knowledge of servant leadership, resilience, resourcefulness, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

The salary range for this role is $191,800 to $364,800 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.