VP of Operations, Fintech & Crypto Payments

Agora; New York (NY); On-site; USD 210,000 - 240,000; Full time

Benefits offered by this job

Annual bonus

Stock option grant

Job summary

Agora, a crypto-native fintech building stablecoins, is seeking a VP of Operations in New York City to own fiat, payments, and stablecoin lifecycle operations. This role reports to Head of Operations and leads execution across banking, custody, and product teams.

Ideal candidates have 6+ years in payment/treasury ops, experience with FX, onboarding partners, and audit-ready processes. Base pay is $210,000–$240,000 per year, with annual bonus opportunities and an option grant.

Qualifications

• 6+ years of experience in payment operations, treasury operations, or banking operations with hands-on fiat money movement.
• Demonstrated depth in at least two of the following: FBO/omnibus account operations, FX operations, ACH processing, third-party payment rail management.
• Comfort operating with ambiguity and ability to design audit-ready processes for new products.
• Direct experience working with banking partners, payment processors, and/or digital asset custodians.
• Excellent written communication.

Responsibilities

• Own day-to-day operational execution for customer account and corporate activity, including funding, internal money movements and controls, and exception handling.
• Monitor FX transactions across multiple currency corridors, ensuring accurate settlement and appropriate controls.
• Manage third-party payment processing workflows, including onboarding of new payment partners and rails.
• Help design and stand up new product and feature support ahead of launch, including process design, testing, and documentation.
• Serve as a primary operational point of contact for banking, payment, and custody partners, triaging and resolving escalated issues.
• Support audit and regulatory requests spanning both fiat and on-chain operations, including regulatory exam readiness.
• Build and maintain SOPs across fiat/payments and stablecoin/custody operations with audit navigability in mind.
• Identify process gaps and drive scalable, automated workflow design as the product suite and operations scale.

Skills

Payment operations

Treasury operations

Banking operations

Fiat money movement

FX operations

Written communication

Regulatory/compliance awareness

Job description

Agora, a crypto-native fintech building stablecoins, is seeking a VP of Operations in New York City to own fiat, payments, and stablecoin lifecycle operations. This role reports to Head of Operations and leads execution across banking, custody, and product teams.

Ideal candidates have 6+ years in payment/treasury ops, experience with FX, onboarding partners, and audit-ready processes. Base pay is $210,000–$240,000 per year, with annual bonus opportunities and an option grant.