VP of Operations, 2 Hour Learning (Remote) - $400,000/year USD

Trilogy; Baltimore (MD); Remote; USD 200,000 - 400,000; Full time

Job summary

Trilogy is seeking a VP of Operations for 2 Hour Learning, a transformative education initiative. This remote role involves architecting operational systems for rapid expansion across multiple campuses, ensuring smooth onboarding, and leading change management efforts. Candidates need a strong operational background and experience in strategic consulting.

Qualifications

• 10+ years of experience in operations, product management, or support environments.
• Expertise in SLA design and service operations.
• Strong decision-making skills for process optimization.

Responsibilities

• Design and implement operational systems for 25+ campuses.
• Establish SLAs to ensure operational efficiency.
• Lead cross-functional teams for product launches.

Skills

Strategic consulting

Operations management

Technical rollouts

Change management

AI tools proficiency

Education

Strategic consulting pedigree from a top-tier firm

Job description

VP of Operations, 2 Hour Learning (Remote) - $400,000/year USD

Join to apply for the VP of Operations, 2 Hour Learning (Remote) - $400,000/year USD role at Trilogy

VP of Operations, 2 Hour Learning (Remote) - $400,000/year USD

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Join to apply for the VP of Operations, 2 Hour Learning (Remote) - $400,000/year USD role at Trilogy

This range is provided by Trilogy. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$200.00/hr - $200.00/hr

Ready to architect the future of education operations? At 2 Hour Learning, we're not just disrupting traditional schooling - we're redefining it. As our portfolio of innovative K-12 schools expands to 25-30 new campuses, we need a masterful orchestrator who can transform complexity into clarity.

Our revolutionary model proves students can achieve a year's growth in just two focused hours daily, freeing them to pursue their passions. Behind this success lies a sophisticated operational engine - one that you'll design, build, and scale.

We're private equity-backed and primed for expansion. Our academic model is proven. Now we need someone who can turn operational chaos into symphony as we scale. If you're energized by the challenge of building robust systems from scratch and have a track record of making the complex look easy, let's talk.

What You Will Be Doing

Your mission is to architect and execute the operational backbone of our rapid expansion:

• Orchestrate seamless student onboarding and tech deployment across our growing network of 25+ campuses
• Craft and implement bulletproof SLAs that keep our support ecosystem running like clockwork
• Spearhead cross-functional coordination to ensure flawless platform and product launches
• Pioneer change management strategies that make complex transitions feel effortless
• Establish dynamic feedback systems that turn field insights into operational improvements
• Create crystal-clear accountability frameworks that eliminate confusion and accelerate execution
  
  

What You Won’t Be Doing

Let's be clear about what this role isn't:

• Playing whack-a-mole with problems - you'll build systems that prevent fires, not just fight them
• Operating in isolation - success requires deep collaboration across teams
• Following predetermined playbooks - you're here to write them, not read them
• Getting caught in consensus paralysis - decisive action is your north star
• Running a traditional help desk - we prioritize transformative outcomes over ticket metrics
  
  

VP Of Operations Key Responsibilities

Your core mission is to architect, implement, and oversee the operational infrastructure that powers seamless student experiences, efficient school launches, and smooth system updates across our entire educational ecosystem.

Basic Requirements

We're seeking an operational virtuoso who can thrive in uncertainty and transform chaos into order. Our ideal candidate brings:

• Strategic consulting pedigree from a top-tier firm (MBB or equivalent)
• 10+ years of battle-tested experience in operations, product management, or high-stakes support environments
• Proven success in scaling onboarding and provisioning systems
• Expert-level knowledge in SLA design and high-volume service operations
• Sharp decision-making skills for process optimization and escalation management
• Hands-on experience with technical rollouts and change management
• Proficiency with AI tools to enhance operational efficiency
• U.S. work authorization and flexibility for 25% travel
  
  

About 2 Hour Learning

Education is broken, but 2 Hour Learning is proving it doesn’t have to be. They’re tearing down the outdated one-size-fits-all model and replacing it with AI-driven personalized learning that helps kids master academics in just two hours a day.

With students consistently ranking in the top 1-2% nationally and the top 20% achieving an astonishing 6.5x growth, they’re proving that smarter learning is possible. At 2 Hour Learning, it’s talent and performance that matter.

They offer a dynamic, on-campus and remote-friendly environment where innovators, educators, and AI specialists can be a part of fixing a broken school system.

2 Hour Learning is reprogramming learning for the AI era.

Here’s How They’re Fixing It.

There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!

Working with us

This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $200 USD/hour, which equates to $400,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.

Crossover Job Code: LJ-5626-US-Baltimor-VPofOperations

Seniority level

• Seniority level

  Executive

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management, Engineering, and Strategy/Planning

• Industries

  Software Development, Education Administration Programs, and Business Consulting and Services

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