VP of Mortgage Processing and Underwriting

Clearwater Credit Union; Missoula (MT); On-site; USD 150,000 - 230,000; Full time

Benefits offered by this job

Health insurance

PTO

401(k) match

Volunteer time

Job summary

Clearwater Credit Union in Missoula, MT is seeking a Vice President of Mortgage Processing & Underwriting to lead the end-to-end mortgage operations and directly underwrite residential loans.

This senior leader will coach the processing team, ensure accurate packaging, regulatory compliance, and timely loan movement, while collaborating with Real Estate Lending Officers and Mortgage Servicing to achieve annual goals.

Qualifications

• Bachelor’s degree in finance, business, accounting, economics, or related field preferred.
• 5–10 years of mortgage processing and underwriting experience.
• Strong leadership, communication, and regulatory compliance skills.

Responsibilities

• Lead Mortgage Processing team and coach staff for accountability and growth.
• Oversee daily operations, staffing, scheduling, and productivity.
• Maintain loan files, documents, and complete underwriting packages.
• Exercise decision-making on home lending product processing.
• Coordinate with Real Estate Lending Officers and Processors to resolve issues.
• Ensure regulatory compliance across underwriting and processing areas.
• Prepare and review closing documents and disburse loans.
• Stay updated on lending products and regulatory changes.

Skills

People leadership

Mortgage underwriting

Regulatory compliance

Process improvement

Team coaching

Communication

Education

Bachelor's degree in finance, business, accounting, economics, or related field

Tools

Mortgage loan software

HMDA reporting systems

Job description

VP of Mortgage Processing and Underwriting

Management Missoula, MT, US

30+ days ago Requisition ID: 1243

At Clearwater Credit Union, we believe financial services should strengthen lives, communities, and futures. We are seeking an experienced Vice President of Mortgage Processing & Underwritingin Missoula, MTto lead mortgage processing operations and directly underwrite residential mortgage loans. In this role you will oversee the end-to-end mortgage processing and underwriting operations, ensuring loan files are accurately packaged, thoroughly evaluated, and efficiently moved through the lending process.

Key Responsibilities:

• Lead, develop, and coach the Mortgage Processing team, fostering accountability, collaboration, and professional growth.
• Oversee daily departmental operations, including workflow management, staffing priorities, scheduling, and productivity to ensure exceptional service and timely loan processing.
• Maintain loan files and records.
• Exercise decision making in regard to the processing of home lending products.
• Gather information and receive loan file(s) from Real Estate Lending Officers and Processors.
• Validate application information in computer system as well as document.
• Ensure loan file, including documentation, is complete.
• Order credit reports, appraisals, title commitments, income verifications and other needed information and documentation.
• Work with Real Estate Lending Officers, Processors, and members to address problems and/or discrepancies in provided information for loan requests.
• Work with both the VP of Mortgage Originations and VP of Mortgage Servicing to achieve annual goals.
• Prepare and review closing loan documents.
• Disburse approved loans.
• Knowledge of home lending products offered, including staying up to date with regulatory changes.
• Analyze applicant financial status, credit history, and property evaluation to determine approval of loan.
• Communicate with mortgage processors and real estate lenders to resolve application information.
• Ensure legal and regulatory compliance of the credit union’s home lending underwriting and processing areas.
• Manage and maintain home lending underwriting and processing procedures.
• Stay up to date with economic, business, regulations and financial conditions and their impact on the organization.
• Manage and report all loans that are HMDA reportable as required.
• Maintain and monitor all policies and procedures to include any updates or changes needed.

Qualifications:

• High school degree or equivalent.
• Associate or bachelor’s degree in finance, business, accounting, economics, or a related field preferred.
• Five to ten years of similar or related experience, including time spent in preparatory positions.
• Knowledge of and demonstrated ability to implement effective people, time, project, and organizational management practices.
• Excellent written and verbal communication skills and to work effectively and efficiently with all levels of staff, members, and vendors.

This is a great opportunity for a mortgage professional who combines deep underwriting expertise, strong leadership skills, and a passion for delivering exceptional member service.

At Clearwater, we’re committed to creating a workplace where employees feel supported, valued, and connected to meaningful work. We offer a comprehensive benefits package with more than 25 benefits beyond salary, including health insurance, PTO, 401(k) match, paid volunteer time and more!