VP, IT Platforms

Landmark Credit Union; Milwaukee (WI); On-site; USD 180,000 - 260,000; Full time

Job summary

Landmark Credit Union seeks a VP of IT Platforms to lead strategy, engineering, operations, and modernization of core infrastructure and platform services. This executive drives cloud, DevOps, SRE, and security initiatives in a regulated financial setting, reporting to the SVP, IT.

You will own platform health and engineering maturity across infrastructure domains while partnering with Security and business stakeholders to ensure resilient, observable, and scalable foundations.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field required; advanced degree preferred.
• Minimum of 10 years of progressive IT infrastructure or platform leadership experience, incl. enterprise infrastructure strategy & engineering teams.
• Proven experience leading cloud infrastructure, DevOps/platform engineering, systems engineering, and network engineering in a complex environment.
• Experience building or maturing SRE, observability, or reliability engineering practices in production environments.
• Strong understanding of monitoring, telemetry, incident management, resiliency, automation, and service performance management.
• Experience partnering with Information Security and embedding security engineering into platform work.
• Strong executive communication, prioritization, and cross-functional leadership, esp. in regulated environments.
• Must understand and comply with all job-related laws and regulations.

Responsibilities

• Define and execute a multi-year platform strategy for cloud, infrastructure, automation, reliability, and standards.
• Serve as senior infrastructure and platform leader reporting to the SVP, IT, building leadership depth.
• Lead design, implementation, support, and optimization of cloud and on-prem infrastructure platforms for HA, scalability, and cost efficiency.
• Oversee systems and network engineering, including architecture standards and lifecycle management.
• Build and mature DevOps practices to improve deployment speed, environment consistency, and stability.
• Drive infrastructure-as-code, CI/CD enablement, and platform automation to reduce manual work.
• Establish and lead an SRE capability focused on reliability, incident reduction, and operational readiness.
• Build an enterprise observability strategy with monitoring, logging, alerting, tracing, and SLIs/SLAs.
• Define and track reliability practices: incident response, root cause analyses, postmortems, and availability reporting.
• Partner with Information Security to embed secure design, hardened platform controls, and secure ops.
• Collaborate on vulnerability remediation, IAM, logging, monitoring, and platform security standards.
• Ensure platform services support business continuity, disaster recovery, and regulatory resilience.

Skills

Cloud infrastructure

DevOps

SRE/Observability

Automation

Security engineering

Education

Bachelor's degree in IT/CS/Engineering

Advanced degree preferred

Job description

The VP, IT Platforms is responsible for the strategy, engineering, operations, and continual modernization of Landmark Credit Union’s core infrastructure and platform services. This leader provides enterprise ownership for cloud platforms, DevOps and automation, network engineering, systems engineering, and the build-out of site reliability engineering capabilities, while partnering closely with Information Security to ensure platforms are secure, resilient, observable, and scalable. The VP, IT Platforms reports to the SVP, IT and serves as the senior owner of platform health, resilience, and engineering maturity across core infrastructure domains, clearly separating platform and reliability ownership from application and data solutions ownership.

REQUIREMENTS

• :Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field required; advanced degree preferred
• .A minimum of 10 years of progressive IT infrastructure or platform leadership experience, including responsibility for enterprise infrastructure strategy and engineering teams
• .Proven experience leading cloud infrastructure, DevOps/platform engineering, systems engineering, and network engineering functions in a complex environment
• .Demonstrated experience building or maturing SRE, observability, or reliability engineering practices in production environments
• .Strong understanding of monitoring, telemetry, incident management, resiliency, automation, and service performance management
• .Experience partnering with Information Security and embedding security engineering practices into platform and infrastructure work
• .Strong executive communication, prioritization, and cross-functional leadership skills, especially in regulated or operationally sensitive environments
• .Must develop a thorough understanding of company policies and procedures as they relate to this position. Must understand and comply with all job-related State and Federal laws and regulations

PRINCIPAL ACCOUNTABILITIE

• S:Define and execute a multi-year platform strategy covering cloud, infrastructure, automation, reliability, and engineering standards aligned to business growth and modernization goal
• s.Serve as the senior infrastructure and platform leader reporting to the SVP, IT, creating the leadership depth needed to move day-to-day platform decisions below the senior-most IT leve
• l.Lead the design, implementation, support, and optimization of cloud and on-premises infrastructure platforms, ensuring high availability, scalability, performance, and cost effectivenes
• s.Oversee systems engineering and network engineering functions, including architecture standards, lifecycle management, resilience, and capacity plannin
• g.Build and mature DevOps practices that improve deployment speed, standardization, environment consistency, and operational stabilit
• y.Drive infrastructure-as-code, configuration management, CI/CD enablement, and platform automation to reduce manual work and improve contro
• l.Establish and lead an SRE capability focused on service reliability, performance, incident reduction, resiliency engineering, and operational readiness for critical system
• s.Build an enterprise observability strategy and platform, including monitoring, logging, alerting, tracing, telemetry standards, and actionable service-level measure
• s.Define and track reliability practices such as incident response, root cause analysis, postmortems, error budgets, service level objectives, and availability reportin
• g.Build a security engineering function that works in close partnership with Information Security to embed secure design, hardening, platform controls, and operational security into infrastructure and engineering practice
• s.Partner with Information Security on vulnerability remediation, identity and access controls, logging, monitoring, response readiness, and security-related platform standard
• s.Ensure platform services support strong business continuity, disaster recovery, recoverability, and operational resilience requirements appropriate for a regulated financial institutio
• n.Lead the reduction of operational risk through standardization, automation, improved observability, and more disciplined engineering and support practice
• s.Lead and develop managers, engineers, and technical specialists across cloud, DevOps, network, and systems disciplines, while building new SRE and security engineering capabilities over tim
• e.Establish clear operating models, engineering standards, career paths, and team expectations that support a scalable platform organisatio