VP Global Services AMER

Hitachi; California; Hybrid; USD 250,000 - 300,000; Full time

Benefits offered by this job

Hitachi Vantara benefits

Job summary

Hitachi Vantara seeks a visionary VP Global Services AMER to steer and grow the services business across the Americas. You will drive end‑to‑end delivery, craft the strategic roadmap, and lead a high‑performing team to deliver exceptional client outcomes.

You will oversee P&L, budgeting, and forecasting, building executive client relationships and aligning offerings with market opportunities. Travel across the region will be required as part of leadership duties and growth initiatives.

Qualifications

• 15 years of progressive leadership experience in services delivery, consulting, or professional services.
• 8–10 years in a senior leadership role overseeing a large regional or global services organization.
• Proven track record of driving revenue growth and operational excellence in a complex services environment.
• Deep understanding of technology services landscape and customer expectations.
• Strong strategic thinking and business acumen with ability to translate objectives into action.

Responsibilities

• Develop and execute the strategic vision and roadmap for Global Services in the Americas, aligning with global objectives.
• Oversee end-to-end delivery of all services engagements—consulting, implementation, support, and managed services.
• Drive revenue growth and profitability for the Americas services organization, managing P&L, budgeting, and forecasting.
• Build, lead, and mentor a high-performing services team and foster a client-centric culture.
• Establish and maintain relationships with key clients, acting as executive sponsor.
• Collaborate with sales, product development, and internal stakeholders to align offerings with market opportunities.
• Identify and implement best practices for service delivery and customer experience across the region.
• Manage strategic partnerships and alliances to enhance capabilities and reach.
• Ensure compliance with regulations and company policies.

Skills

Leadership

P&L management

Strategic thinking

Client relationship management

Cross-functional collaboration

Travel readiness

Education

Bachelor’s degree in Business Administration, Engineering, Computer Science

MBA preferred

Job description

VP Global Services AMER – Job Description

We’re Hitachi Vantara, the data foundation trusted by the world’s innovators. Our resilient, high‑performance data infrastructure helps customers—from banks to theme parks—focus on achieving the incredible with data.

What You Will Be Doing

The VP Global Services AMER will lead and strategically direct all aspects of Hitachi’s services business across the Americas, ensuring exceptional client satisfaction, operational excellence, and significant revenue growth.

Job Responsibilities

• Develop and execute the strategic vision and roadmap for Global Services in the Americas, aligning with Hitachi's global objectives and regional market demands.
• Oversee the end‑to‑end delivery of all services engagements, including consulting, implementation, support, and managed services, ensuring high quality and timely execution.
• Drive significant revenue growth and profitability for the services organization in the Americas, managing P&L, budgeting, and forecasting.
• Build, lead, and mentor a high‑performing team of services professionals, fostering a culture of collaboration, innovation, and client‑centricity.
• Establish and maintain strong relationships with key clients, acting as an executive sponsor and ensuring their evolving needs are met.
• Collaborate closely with sales, product development, and other internal stakeholders to align service offerings with market opportunities and drive integrated solutions.
• Identify and implement best practices for service delivery, operational efficiency, and customer experience across the region.
• Manage strategic partnerships and alliances that enhance service capabilities and market reach.
• Ensure compliance with all relevant regulations, company policies, and industry standards.

What You Will Bring to the Team

• Bachelor’s degree in Business Administration, Engineering, Computer Science, or a related field; MBA or advanced degree preferred.
• Minimum of 15 years of progressive leadership experience in services delivery, consulting, or professional services, with at least 8‑10 years in a senior leadership role overseeing a large regional or global services organization.
• Proven track record of driving significant revenue growth, managing P&L, and achieving operational excellence in a complex services environment.
• Deep understanding of the technology services landscape, including emerging trends, competitive dynamics, and customer expectations.
• Strong strategic thinking and business acumen, with the ability to translate strategic objectives into actionable plans and successful execution.
• Exceptional leadership, communication, and interpersonal skills, with the ability to inspire and motivate diverse teams and influence stakeholders at all levels.
• Demonstrated ability to build and maintain strong client relationships and effectively navigate complex customer environments.
• Experience operating within a large, matrixed global organization is highly desirable.
• Willingness to travel extensively across the Americas region as required.

Compensation

As required by the equal pay and transparency acts, the expected base salary for this position is: $250K to $300K. Expected on‑target earnings: $400K to $500K.

Equal Opportunity Employment

We’re proud to say we’re an equal‑opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.