VP, Field Operations

Advance-Auto-Parts; Nashville (TN); On-site; USD 180,000 - 260,000; Full time

Benefits offered by this job

Bonus based on performance

Job summary

Advance Auto Parts Inc. is seeking a Vice President of Field Operations in Nashville to lead 150–200 stores. The role partners with regional leaders to drive sales growth, profitability, and customer experience.

The VP will develop annual plans, coach district teams, and visit stores 50–60% of the time to ensure execution of initiatives and high service standards. A bachelor’s degree and 5–10 years of multi-unit retail experience are required.

Qualifications

• 5–10 years multi-unit management experience in a fast-paced retail environment.
• Proven track record in meeting sales and gross margin targets in a multi-unit environment.
• Proven profitability management; strong financial and business acumen.

Responsibilities

• Partner with Area HR Director and Managers, Retail Store Management Recruiter(s) and Trainer(s), Asset Protection Manager, etc., to set and execute the company’s key strategies in the Region.
• Partner with RVP and SVP of Operations, SVPs of Operations Support and Store Support Team to continuously improve procedures, share best practices, and create innovative approaches to meet objectives.
• Develop annual plans and maintain a one-year outlook on sales growth, budgets, forecasts, and trends; plan new store openings and bench strength.
• Build and maintain high customer service standards; coach District Leaders to improve results and loyalty.
• Spend 50-60% of time visiting districts/stores to ensure execution of initiatives and proper customer service expectations.

Skills

Multi-unit management

Retail operations

Budgeting & P&L

Leadership & coaching

Strategic planning

Communication skills

Travel readiness

Education

Bachelor's degree in business management

Tools

Microsoft Office Suite

Hyperion

Job description

Job DescriptionVP, Field OperationsAt Advance Auto Parts, a Vice President of Operations (VPO) is a senior leader in the Region. The VPO must be knowledgeable of all facets of operating multiple (150-200) Advance Auto Parts stores. Each Vice President must be committed to inspiring our team, helping our customers succeed, and growing the business and profitability with integrity.Key Duties and ResponsibilitiesPartner with Area HR Director and Managers, Retail Store Management Recruiter(s) and Trainer(s), Asset Protection Manager, etc., to set and execute the company’s key strategies in the RegionPartner with RVP and SVP of Operations, SVPs of Operations Support and Store Support Team to continuously improve operational procedures/processes, share best practices, and create new, innovative ways to meet strategic objectivesDevelop annual plans and maintain at least a one-year outlook on sales growth, budgets and forecasts, business trends, new store site selection and openings, and bench strengthBuild and maintain a high standard of customer service that creates superior customer experiences and loyalty; coach District Leaders in a way that is inspirational, improves results and produces high levels of customer serviceMaintain constant focus on building high performing teams through a culture of training and development for internal Team Members, aggressive acquisition of outside talent, and low turnoverEnsure management team values diversity and supports a fair and respectful environment for both Team Members and customers; including high performance, recognition, candid feedback and rewards for performance exists on their teamSpend 50-60% of the time visiting assigned districts and stores to ensure proper execution of all initiatives, consistent or better store conditions, and understanding of customer service expectations by all Team Members; visit competitors in all classes of trade to evaluate their best practices as applicableDemonstrate an eagerness to be a team player and assist in other functions as assigned by Area leaders and upper managementEssential Job Skills Necessary for Success as a Vice PresidentSpeak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and upper managementStrong presentation and communications skills, including ability to write reports, business correspondence and procedural manualsProficient in Microsoft Office Suite, Hyperion and other computer-based toolsAbility to work with mathematical concepts, including creation of budgets and P&L management and analysis; apply concepts such as fractions, percentages, ratios and proportions to practical situations including graphing and the interpretation of mathematical modelingKnowledge of retail management best practices including sales, customer service, inventory management, risk reduction and Human Resources skillsThink strategically, analyze issues and options; effectively manage and facilitate changeEffectively delegate and supervise multiple projects throughout the Region to ensure timely and quality executionAbility to work an assortment of days, evenings, and weekends as neededAbility to travel extensively throughout the Region and organization on a weekly basis with extensive overnight staysPrior Experiences that Set a Vice President up for Success5-10 years multi-unit management experience in a fast-paced and highly dynamic retail environmentProven track record in meeting sales and gross margin targets in a multi-unit environmentSuccessful experience managing profitability; proven financial and business acumenEducationBachelor’s degree in business management or related fieldCertificates, Licenses, RegistrationsMust have a valid driver's licenseASE certification preferred, but not requiredPhysical DemandsThe physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, most of which are listed under theEssential Job Skills NeededWhile performing the duties of this job, the Team Member is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The Team Member must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.Work EnvironmentThe work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Team Member is occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; toxic or caustic chemicals; outside weather conditions; extreme cold; extreme heat; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.Position is eligible for bonus based on individual and group performance.We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. We comply with all applicable federal, state, and local laws.California Residents click below for Privacy Notice:https://jobs.advanceautoparts.com/us/en/disclosures