VP, Enterprise Business Process Improvement

Wintrust Financial Corp; Chicago (IL); On-site; USD 141,000 - 190,000; Full time

Benefits offered by this job

Medical Insurance

Dental

Vision

Life Insurance

AD&D Insurance

Short-term and long term Disability

Parental Leave

Employee Assistance Program (EAP)

401(k) with company match (Traditional

401(k) with company match (Roth)

FSA

Employee Stock Purchase Plan at 5% off

Critical Illness Insurance

Accident Insurance

Transportation and Commuting Benefits

Banking Benefits

Pet Insurance Compensation

Job summary

Wintrust Financial Corp. seeks a Vice President of Enterprise Process Improvement to establish standards, governance and metrics that drive operation­al excellence.

You will lead enterprise-wide process-improvement initiatives, partner with leaders, and collaborate with Technology, RPA and AI teams to drive automation and improved customer experience. The role requires 10+ years of experience, a Bachelor’s degree, and a proven ability to lead large-scale transformations across the enterprise,

Qualifications

• 10+ years of related experience; Bachelor’s degree preferred.
• Proven leadership and success in managing large-scale transformations across the Enterprise and within an individual line of business.
• Demonstrated ability to influence and coach sponsors and other key stakeholders to drive and deliver outcomes.
• Experience in developing, optimizing and executing Enterprise-wide operational transformation strategies, methodologies, frameworks and governance practices.
• Experience in leading and managing teams and driving employee engagement.

Responsibilities

• Lead the enterprise BPI portfolio, prioritizing opportunities aligned with business strategy and expected value.
• Oversee process improvement initiatives from discovery and redesign through implementation and sustainment.
• Establish consistent process improvement standards, governance, documentation, and performance measures.
• Partner with business leaders to simplify work, strengthen controls, and improve customer and employee experiences.
• Collaborate with Technology, RPA, and AI teams to enable automation after processes are assessed and redesigned.
• Develop the BPI team, manage capacity and resources, and build continuous improvement capabilities across the organization.
• Track and report measurable benefits, delivery risks, and results, driving corrective action when outcomes fall short.

Skills

Leadership

Influence

Transformations

Governance

Program management

Education

Bachelor's degree

Job description

Wintrust provides community and commercial banking, specialty finance and wealth management services through its 16 bank charters and nine non-bank businesses. Wintrust delivers the sophisticated solutions of a large bank while staying true to the relationship-focused, personalized service of our community banking roots. We serve clients in all 50 states with more than 200 branch banking locations in Illinois, southwestern Florida, northwestern Indiana, west Michigan and southern Wisconsin and commercial banking offices in Chicago, Denver, Milwaukee, Grand Rapids, Mich., and in key branch banking locations throughout Illinois. Our people are the heart of our business and we are proud to rank consistently as a top place to work. Wintrust is a $66 billion financial institution based in Rosemont, Illinois, and listed on the NASDAQ Global Select Market under the symbol "WTFC."

Why join us?

An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 12 years) and Employee Recommended award by the Globe & Mail (past 6 years) Competitive pay and discretionary or incentive bonus eligible Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few Promote from within culture

Why join this team?

• Be a member of a small, but high-performing, tight knit group of peers.
• You’ll get to learn from other experienced professionals.
• Opportunities to work on high-impact projects.
• You will have the opportunity to work on projects that have a significant impact on Wintrust’s bottom line.
• Work with a diverse team. The enterprise project management team is made up of people from different backgrounds and experiences.
• Make a difference. You will have an opportunity to make a real difference in the company and the lives of its customers.
• Learn and grow your skills. The team is constantly learning and evolving, and they are always willing to share their knowledge with others.

Position Overview

The Vice President of Enterprise Process Improvement is responsible for establishing enterprise standards, governance, and performance measurement practices that drive operational excellence and continuous improvement. This role leads enterprise-wide process improvement initiatives that enhance customer experience, increase efficiency, reduce risk, improve quality, and strengthen organizational performance through data-driven decision-making, process improvement methodologies, and cross-functional collaboration.

What You’ll Do

• Lead the enterprise BPI portfolio, prioritizing opportunities aligned with business strategy and expected value.
• Oversee process improvement initiatives from discovery and redesign through implementation and sustainment.
• Establish consistent process improvement standards, governance, documentation, and performance measures.
• Partner with business leaders to simplify work, strengthen controls, and improve customer and employee experiences.
• Collaborate with Technology, RPA, and AI teams to enable automation after processes are assessed and redesigned.
• Develop the BPI team, manage capacity and resources, and build continuous improvement capabilities across the organization.
• Track and report measurable benefits, delivery risks, and results, driving corrective action when outcomes fall short.

Qualifications

• 10+ years of related experience; Bachelor’s degree preferred
• Proven leadership and success in managing large-scale transformations across the Enterprise and within an individual line of business.
• Demonstrated ability to influence and coach sponsors and other key stakeholders to drive and deliver outcomes.
• Experience in developing, optimizing and executing Enterprise-wide operational transformation strategies, methodologies, frameworks and governance practices.
• Experience in leading and managing teams and driving employee engagement.

Benefits

• Medical Insurance
• Dental
• Vision
• Life insurance
• Accidental death and dismemberment
• Short-term and long term Disability Insurance
• Parental Leave
• Employee Assistance Program (EAP)
• Traditional and Roth 401(k) with company match
• Flexible Spending Account (FSA)
• Employee Stock Purchase Plan at 5% discount
• Critical Illness Insurance
• Accident Insurance
• Transportation and Commuting Benefits
• Banking Benefits
• Pet Insurance Compensation

The estimated salary range for this role is $141,000-$190,000, along with eligibility to earn an annual bonus.

Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

Wintrust provides community and commercial banking, specialty finance and wealth management services, delivering the sophisticated solutions of a large bank through a relationship-focused approach built from our community banking roots. Wintrust may collect personal information from you in connection with the application process. Wintrust complies with the California Consumer Privacy Act of 2018, and its policy may be found here.