VP, Education Development & Performance

Academy for Continued Healthcare Learning; Chicago (IL); On-site; USD 180,000 - 260,000; Full time

Benefits offered by this job

16 annual PTO days, up to 21 after 3 years

14 holidays and 1 floating holiday

Optional summer hours program

401k matching contributions

Health benefits with reimbursement for deductibles

Job summary

A healthcare education provider based in Chicago seeks a VP, Education Development & Performance to provide strategic leadership and nurture grantor relationships. The role involves managing project and accreditation teams to ensure high-quality continuing education. Ideal candidates will have 10-15 years of experience in health education and leadership, demonstrating strong analytical and communication skills. This position offers competitive health benefits and a supportive work environment to drive innovation and excellence.

Qualifications

• 10-15+ years of experience in health education and project management.
• Ability to understand and devise agile solutions for operational performance.
• Excellent leadership skills for managing and developing diverse teams.
• Excellent client service experience with proven ability to provide strategic plans, innovate, and drive innovative client solutions
• Previous experience leading a small to mid-size account team
• Excellent client management experience working with senior level leaders internally and externally
• Demonstrated critical thinking skills and strong problem-solving skills, and an ability to navigate effectively through difficult issues, build required consensus, and drive business needs and results
• Ability to anticipate and quickly assess continually changing grantor/client needs and adapt resources and strategies accordingly
• Excellent communication, presentation, organizational, interpersonal and analytical skills
• Ability to translate data into viable business solutions to enhance strategies and to meet deliverable date
• Excellent leadership skills with ability to lead teams to deliver high-quality results
• Knowledge of ACCME accreditation criteria and standards

Responsibilities

• Nurture grantor relationships and drive organic growth.
• Manage project and accreditation teams for educational development.
• Ensure quality of CME programs and fiscal accountability.
• Fiscal accountability for proper budget management and identification of organic growth
• Lead with credibility and confidence, drive innovation, and shape the future of CME thought leadership in a dynamic and fast-paced environment
• Leading the planning process and integration of best practices across every project
• Establish strong working relationships with grantors, association partners, academic providers, and other stakeholders and balance their expectations with company goals
• Provide comprehensive, responsive and high-quality education thought leadership, challenging the team to deliver innovative solutions tailored to the grantor’s needs
• Direct and nurture the development and presentation of new solutions to give ACHL a competitive advantage, including: insight development, road map innovation, critical initiatives, big but relevant ideas, and efficiency efforts
• Lead and mentor a high-performing team to meet productivity, efficiency and revenue targets
• Drive a culture of experimentation, testing, and iteration
• Lead and mentor cross-functional teams, fostering a culture of trust, inclusion, and respect
• Provide clear communication to team members on business initiatives, ensure proper training on tools and processes, and participate in talent recruitment and development efforts
• Co-manage and mentor teams with varying levels of experience, ensuring high-quality results and professional growth
• Actively partner with business development team to support client service needs.
• Actively support ACHL’s efforts for awards, posters, and presentations, and representing ACHL at industry events

Skills

Health education management

Leadership skills

Client service experience

Critical thinking

Communication skills

Communication

Project team leadership

Tools

CRM tools

Revenue analytics tools

Job description

I magine the possibilities… Join the ACHL team

VP, Education Development & Performance

Chicago

Company Overview

ACHL is an independent, full-service, accredited medical education provider that meets the standards of the Accreditation Council for Continuing Medical Education (ACCME) and other healthcare education accrediting bodies. ACHL’s mission is to design, develop, and implement quality continuing education activities that will have a positive influence on the way healthcare is practiced, thereby improving the quality of care provided to patients. We collaborate with expert clinicians, professional societies, academic institutions, and patient advocacy groups to develop innovative and responsive education that improves healthcare delivery and patient outcomes. From educational design to program implementation, program awareness and measuring educational effectiveness, our team strives to deliver exceptional education across a variety of therapeutic areas. Visit our website at www.ACHLcme.org to learn more. ACHL is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, merit and business need.

Job Summary

As the VP, Education Development & Performance, you’ll play a pivotal role in providing strategic leadership for ACHL. You’ll be responsible for nurturing strong grantor relationships, driving organic growth, and ensuring the quality of work produced by cross-functional teams. This position requires a deep understanding of educational development, exceptional leadership skills, and the ability to foster a culture of innovation and excellence. You’ll manage, lead, and develop the project and accreditation teams, including analysis, design, development, implementation, and evaluation of educational projects. The VP is also accountable for ensuring proper fiscal management, solving problems, and driving innovative educational solutions in a dynamic and fast-paced environment.

• 16 annual PTO days for new employees (prorated based on start date) up to 21 days after 3 years
• 14 holidays and 1 floating holiday
• Optional summer hours program
• Real-time matching of 401k contributions, up to 50% of the first 6% of your wages
• Competitive health benefits including employer reimbursement for health deductibles

Qualifications

• 10-15+ years of health agency or project service agency experience with progressive levels of responsibility and business acumen in health education, team management, revenue forecasting, and P&L management
• Capability to understand business challenges from C-Level perspective and devise agile solutions to improve operational processes and performance, including people and technology
• Clear accountability to evolve the business to become a more operationally functional and high-performing, future-ready team
• Excellent client service experience with proven ability to provide strategic plans, innovate, and drive innovative client solutions
• Previous experience leading a small to mid-size account team
• Excellent client management experience working with senior level leaders internally and externally
• Demonstrated critical thinking skills and strong problem-solving skills, and an ability to navigate effectively through difficult issues, build required consensus, and drive business needs and results
• Ability to anticipate and quickly assess continually changing grantor/client needs and adapt resources and strategies accordingly
• Excellent communication, presentation, organizational, interpersonal and analytical skills
• Ability to translate data into viable business solutions to enhance strategies and to meet deliverable date
• Excellent leadership skills with ability to lead teams to deliver high-quality results
• Knowledge of ACCME accreditation criteria and standards

Essential Duties and Responsibilities

• Nurture strong grantor and team relationships, drive organic growth, and ensure the quality of work produced by cross-functional teams
• Manage, lead, and develop the project and accreditation departments across all phases of educational development: analysis, design, development, implementation, and evaluation
• Oversee accreditation unit to ensure CME and educational programs meet accreditation standards and learner outcomes, including ongoing reaccreditation cycles (e.g., ACCME, ACPE).
• Fiscal accountability for proper budget management and identification of organic growth
• Lead with credibility and confidence, drive innovation, and shape the future of CME thought leadership in a dynamic and fast-paced environment
• Leading the planning process and integration of best practices across every project
• Establish strong working relationships with grantors, association partners, academic providers, and other stakeholders and balance their expectations with company goals
• Provide comprehensive, responsive and high-quality education thought leadership, challenging the team to deliver innovative solutions tailored to the grantor’s needs
• Direct and nurture the development and presentation of new solutions to give ACHL a competitive advantage, including: insight development, road map innovation, critical initiatives, big but relevant ideas, and efficiency efforts
• Lead and mentor a high-performing team to meet productivity, efficiency and revenue targets
• Drive a culture of experimentation, testing, and iteration
• Lead and mentor cross-functional teams, fostering a culture of trust, inclusion, and respect
• Provide clear communication to team members on business initiatives, ensure proper training on tools and processes, and participate in talent recruitment and development efforts
• Co-manage and mentor teams with varying levels of experience, ensuring high-quality results and professional growth
• Actively partner with business development team to support client service needs.
• Actively support ACHL’s efforts for awards, posters, and presentations, and representing ACHL at industry events

Skills

• A deep understanding of the total educational development process, exceptional leadership skills, and the ability to foster a culture of innovation and excellence within the team and clients
• Advanced skills in commercial analytics, revenue reporting, pipeline management, and CRM or revenue operations tooling
• Highly developed analytical skills, ability to critically assess, integrate, and synthesize information quickly to make informed decisions
• Comfortable in a fast-paced, complex environment that evolves rapidly
• Able to work autonomously and effectively in galvanizing a team behind a common goal