VP, Comm Impact Officer

Hanscom Federal Credit Union; Littleton (MA); On-site; USD 121,000 - 152,000; Full time

Benefits offered by this job

Bonus opportunities

Medical, Dental, Vision

FSA

401(k)

Student Loan Paydown

Paid Sick and Vacation time

Job summary

Hanscom Federal Credit Union is seeking a strategic leader to advance community impact and financial wellness through strong partnerships and innovative programs. You will serve as a senior ambassador, guiding cross‑functional teams and engaging with diverse community stakeholders to drive measurable outcomes.

In this leadership role, you will expand LIFE programming, oversee WealthTrek collaborations, and shape programs that improve member financial well‑being while supporting organizational

Qualifications

• Bachelor’s degree in business administration, marketing, communications, community development, nonprofit leadership, finance, public administration, or a related field is required or preferred.
• Master’s degree is preferred.
• Demonstrated success developing partnerships with community organizations, employer groups, schools, colleges, nonprofits, veteran organizations, and civic leaders.

Responsibilities

• Develop and lead Hanscom FCU's community impact strategy aligned with organizational goals.
• Build and expand partnerships with SEGs, employers, schools, nonprofits, and civic leaders.
• Represent Hanscom FCU at community events, partner meetings, and educational programs.
• Lead LIFE programming expansion for financial wellness coaching and WealthTrek experiences.
• Collaborate with cross-functional teams to support community and member impact initiatives.
• Develop measurable goals and dashboards to track engagement and program impact.

Skills

Leadership

Community engagement

Strategic partnerships

Public speaking

Communication

Financial wellness

Education

Bachelor’s degree in business administration, marketing, communications, community development, nonprofit leadership, finance, or related field

Master’s degree preferred

Job description

It’s an exciting time to be at Hanscom Federal Credit Union! As a member of our leadership team, you will join a mission-driven organization committed to improving financial well-being and creating meaningful impact within the communities we serve. Who we are – Hanscom Federal Credit Union

• Members-first – our members are our top priority. We make business decisions with our members at the top of mind.
• Integrity – we’re honest and committed to doing what’s best for our members and our company. What is right isn’t the same as what is easy.
• Teamwork – we are in this together and we all benefit from our success.
• Innovation – we identify new ideas for processes or products that will lead to positive changes and take the initiative to implement the changes.
• Empathy – we understand that communication starts by listening, understanding diverse perspectives, and caring about others’ sustained success.

What we offer

$121,436.47/annual to $151,795.59/annual

Competitive compensation commensurate with experience. Compensation for this position will be determined based on the candidate's experience, skills, and qualifications. Final pay may vary depending on factors such as prior experience, expertise, and specific requirements of the role. We are committed to offering competitive compensation and will discuss the final pay rate with candidates should an offer be made.

• A full-time, exempt leadership position with incentive and bonus opportunities.
• Medical, Dental, Vision, FSA, 401(k), Student Loan Paydown, and paid Sick and Vacation time benefits.
• An opportunity to lead impactful financial wellness and community engagement initiatives that make a difference in the lives of our members and communities.
• A collaborative culture focused on professional development, innovation, and leadership growth.

Who you are – Vice President, Community Impact Officer

You are a strategic, relationship-focused leader with a passion for community engagement and financial wellness. You excel at building meaningful partnerships, influencing diverse stakeholders, and translating vision into measurable results. You are an effective communicator, public speaker, and collaborator who thrives in creating opportunities that improve financial well-being while supporting organizational growth. (There are 2 positions available for this role.)

What you'll do

• Develop and lead Hanscom FCU's community impact strategy, ensuring alignment with organizational goals, financial wellness priorities, WealthTrek expansion, LIFE programming, member growth, and brand awareness initiatives.
• Build, maintain, and expand strategic partnerships with community organizations, Select Employee Groups (SEGs), employers, schools, colleges, nonprofits, municipalities, veteran-focused organizations, chambers of commerce, and civic leaders.
• Serve as a senior ambassador of Hanscom FCU at community events, partner meetings, speaking engagements, chamber activities, financial education programs, and employer-based wellness opportunities.
• Lead the growth and execution of LIFE programming by expanding access to financial wellness coaching, educational resources, and WealthTrek experiences.
• Partner with WealthTrek teams to create engaging community experiences utilizing coaching, workshops, gamification, and group learning opportunities.
• Design and execute community engagement programs that deliver financial education, coaching, workshops, outreach events, and tailored financial wellness solutions.
• Collaborate cross-functionally with Financial Wellness, WealthTrek, Marketing, Retail, Lending, Business Development, Learning & Development, and Member Experience teams to support community and member impact initiatives.
• Identify opportunities to increase membership growth, deepen member relationships, expand partner referrals, and strengthen financial wellness engagement.
• Develop measurable goals, dashboards, and reporting practices to track community engagement, partnership activity, WealthTrek participation, coaching outcomes, member conversion, and overall program impact.
• Utilize data, community insights, partner feedback, and member outcomes to continuously evaluate program effectiveness and enhance outreach strategies.
• Support internal culture-building efforts by promoting Hanscom FCU's financial wellness mission and helping employees understand their role in advancing member and community financial well-being.
• Manage budgets, sponsorships, events, community investments, and partnership development activities associated with community impact and financial wellness initiatives.
• Provide leadership, coaching, and guidance to team members and stakeholders involved in community outreach, partnership development, and financial wellness programs.
• Represent Hanscom FCU's values through integrity, teamwork, innovation, inclusivity, and a strong commitment to serving diverse communities.
• Perform other duties as assigned.

Experience

• Bachelor’s degree in business administration, marketing, communications,
  community development, nonprofit leadership, finance, public administration, or a
  related field required; master’s degree preferred.
• 10 or more years of progressive experience in financial services, community
  engagement, business development, financial wellness, nonprofit partnerships,
  public relations, or related leadership roles.
• At least 2-3 years of leadership experience with demonstrated success leading
  teams, programs, partnerships, or enterprise-level initiatives.
• Experience in a credit union, community financial institution, WealthTrek-style
  financial wellness center, or purpose-driven financial services environment strongly
  preferred.
• Demonstrated success developing partnerships with community organizations,
  employer groups, Select Employee Groups, schools, colleges, nonprofits, veteran
  organizations, underserved populations, chambers of commerce, or civic leaders.

Education/Certifications/Licenses

• Bachelor’s degree in business administration, marketing, communications,
  community development, nonprofit leadership, finance, public administration, or a
  related field required; master’s degree preferred.
• Financial education, coaching, or community development certification preferred.

Interpersonal Skills

A significant level of trust, credibility and diplomacy is required. In-depth dialogue, conversations and explanations with customers, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature. Communications may involve motivating, influencing, educating and/or advising others on matters of significance. Typically includes subject matter experts as well as first level to middle managers.

Physical Requirements

Is able to bend, sit, and stand in order to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing / descending stairs in an emergency situation. Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance.

Working Conditions

Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.

Equipment Used:

General office equipment.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.