VP- Clinical Services Practice

Concentrix; Little Rock (AR); Hybrid; USD 150,000 - 220,000; Full time

Job summary

A leading clinical services organization is seeking a VP of Clinical Services to design and execute market strategies and enhance service offerings. The ideal candidate will have profound expertise in the healthcare payer/provider landscape, drive innovation, and support sales through effective engagement strategies. This position offers a comprehensive benefits package and a competitive salary structure.

Benefits

Medical, dental, and vision insurance

401(k) retirement plan

Paid time off and holidays

Paid learning days

Qualifications

• Proven experience in designing and operationalizing clinical engagements.
• Ability to travel as needed to meet business objectives.
• Experience attending or presenting at industry events.

Responsibilities

• Design and execute go-to-market strategy for clinical services.
• Identify key industry trends and inform strategic decisions.
• Develop and execute strategies to position clinical services competitively.

Skills

Experience in clinical services

GTM strategy design

Communication skills

Understanding of healthcare payer/provider landscape

Education

Bachelor’s degree in Healthcare Administration, Business, or related field

Master’s degree

Job description

Overview

Job Title: VP- Clinical Services Practice

The VP of Clinical Services will be instrumental in designing and driving the go-to-market (GTM) strategy for our newly launched clinical services capability. This individual brings deep expertise in clinical services within the healthcare payer/provider landscape, focusing on GTM design, building strategic solutions, and establishing market credibility. They will work closely with sales, product development, and leadership to shape and execute strategies that position us competitively and ensure successful engagement with clients.

This is a strategic role to business development and solution leadership enabling account and sales teams to credibly approach clients and ensuring that our clinical offerings align with market needs. The ideal candidate will be measured on their ability to shape and activate a national go-to-market strategy, generate demand for clinical services, enhance market positioning, and contribute to building a scalable clinical practice, with particular emphasis on incorporating technology and innovation into our service design.

Key Responsibilities

• Clinical Go to Market Leadership: Design and execute the go-to-market strategy for clinical services, ensuring alignment with broader business objectives.
• Clinical Go to Market Leadership: Bring SME-level knowledge to clinical GTM design, helping develop scalable and competitive offerings tailored to client needs.
• Clinical Go to Market Leadership: Identify key industry trends, market dynamics, and competitor positioning to inform strategic decisions and refine clinical practice capabilities.
• Clinical Go to Market Leadership: Serve as a credible industry voice, participating in industry events, conferences, and webinars to enhance the visibility and credibility of our clinical solutions.
• Sales Enablement and Market Engagement: Act as the solution lead for clinical services, equipping sales teams with tailored strategies, materials, and insights to engage prospective clients effectively.
• Sales Enablement and Market Engagement: Support sales efforts by participating in client meetings and pitches, ensuring a credible and knowledgeable presence in clinical discussions.
• Sales Enablement and Market Engagement: Focus on driving deal flow by helping secure meetings with key stakeholders in the healthcare payer/provider space.
• Sales Enablement and Market Engagement: Collaborate with sales teams to develop strategies and messaging that resonate with target clients, emphasizing designing and building clinical solutions rather than simply selling.
• Building and Enhancing Clinical Practice: Provide strategic input into the design and build of clinical services, ensuring offerings are innovative and aligned with market demands.
• Building and Enhancing Clinical Practice: Integrate technology and analytics into the design of clinical solutions to enhance scalability, efficiency, and competitiveness.
• Building and Enhancing Clinical Practice: Work cross-functionally with operational teams to ensure that client engagements are seamlessly transitioned from design to delivery, but with minimal direct operational involvement.
• Market Credibility and Competitive Positioning: Develop and execute strategies to position our clinical services competitively, focusing on differentiation in the marketplace.
• Market Credibility and Competitive Positioning: Engage in thought leadership by contributing to whitepapers, panels, or industry discussions that highlight our expertise and solutions.
• Performance Metrics and Impact: Define and track key metrics to measure success, including the number of industry events attended, the quality and quantity of client engagements, and the impact on deal flow.
• Performance Metrics and Impact: Collaborate with leadership to establish benchmarks for growth and market presence, providing regular updates on progress.

Qualifications

• Bachelor’s degree in Healthcare Administration, Business, or a related field; Master’s degree preferred.
• Proven experience and deep understanding of the U.S. healthcare payer/provider landscape, preferably including experience designing, scaling, and operationalizing clinical engagements.
• Demonstrated expertise in GTM strategy design for clinical services, including solution leadership and market positioning.
• Strong understanding of the intersection of clinical services and technology, with experience incorporating tech solutions into clinical practice design.
• Excellent communication, presentation, and interpersonal skills, with the ability to engage credibly at all levels.
• Experience attending or presenting at industry events and engaging with key stakeholders.
• Ability to travel as needed to meet business objectives.

Performance Metrics

• Number of industry events attended or thought leadership activities contributed.
• Metrics around deal flow and client engagements (e.g., number of meetings secured with key stakeholders).
• Contribution to designing and building scalable clinical solutions that meet market needs and drive differentiation.

The base salary range for this position is plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.

Location: USA NV Work-at-Home

Language Requirements:

Time Type: Full time

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

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