VP, Clinical Services

Pharmacy First Health; Washington (District of Columbia); Hybrid; USD 150,000 - 200,000; Full time

Job summary

Pharmacy First Health is seeking a VP of Clinical Services to lead the design and development of innovative clinical programs for their clinic network in Washington, D.C. This role offers a unique opportunity to bridge care delivery with operational strategies, ensuring impactful services that enhance patient outcomes and drive sustainable revenue.

The ideal candidate will have significant clinical experience, leadership capabilities, and a strong understanding of healthcare reimbursement, particularly in rural settings. A remote option is available for the right candidate.

Qualifications

• 5+ years of clinical experience in primary care, urgent care, or ambulatory settings.
• Experience designing or implementing clinical programs or care models.
• Demonstrated leadership experience in a clinical or healthcare delivery organization.

Responsibilities

• Lead the design, development, and deployment of new clinical programs across the clinic network.
• Build and refine team-based care models leveraging healthcare professionals.
• Establish clinical quality standards aligned with payment programs.

Skills

Clinical leadership

Healthcare reimbursement knowledge

Team-based care models

Education

MD/DO or Nurse Practitioner (NP) with an active U.S. license

Job description

VP, Clinical Services – Lead the design, development, and deployment of new clinical programs across Pharmacy1st’s clinic network.

This is not a purely administrative role. You will be responsible for translating clinical insight into scalable service lines that drive both patient outcomes and sustainable revenue. You will work at the intersection of care delivery, operations, and product, building programs that can be deployed consistently across rural markets and deliver measurable impact.

Clinical Program Development

• Design and launch new clinical service lines across primary care, urgent care, and chronic disease management
• Identify high-impact opportunities based on patient needs, payer incentives, and operational feasibility
• Develop standardized care protocols, workflows, and clinical pathways
• Ensure programs are optimized for rural populations with limited access to care

Care Model Innovation

• Build and refine team-based care models leveraging physicians, nurse practitioners, pharmacists, and care coordinators
• Develop and implement Collaborative Practice Agreements (CPAs) to extend clinical capacity
• Integrate pharmacy and medical services into a unified patient experience

Execution and Scaling

• Pilot new services in select markets and scale successful programs across the network
• Define KPIs for each clinical service line, including utilization, outcomes, and financial performance
• Partner with operations teams to ensure consistent execution across sites

Quality and Outcomes

• Establish clinical quality standards aligned with CMS, payer programs, and evidence-based guidelines
• Monitor outcomes, patient safety, and adherence to protocols
• Drive improvements in metrics such as HEDIS measures and Medicare Star Ratings

Cross-Functional Leadership

• Collaborate with product and engineering teams to build workflows into the EHR
• Work with finance and leadership to ensure services are economically viable
• Support payer strategy by aligning services with reimbursement opportunities (RHC, value-based care, etc.)

Provider Leadership

• Serve as a clinical leader and mentor for physicians, nurse practitioners, and pharmacists
• Support recruitment, onboarding, and ongoing training of clinical staff
• Help build a strong, mission-driven clinical culture

Qualifications

Required

• MD/DO or Nurse Practitioner (NP) with an active U.S. license
• 5+ years of clinical experience in primary care, urgent care, or ambulatory settings
• Demonstrated leadership experience in a clinical or healthcare delivery organization
• Experience designing or implementing clinical programs or care models
• Strong understanding of U.S. healthcare reimbursement, including Medicare and value-based care
• Will consider remote for the right candidate.

Preferred

• Experience working in rural or underserved communities
• Familiarity with pharmacy integration or team-based care models
• Experience with RHCs, FQHCs, or similar settings
• Track record of scaling clinical operations across multiple sites