VP, Client Regional Leader

JLL; Charlotte (NC); Remote; USD 124,000 - 180,000; Full time

Job summary

A leading real estate firm is seeking a Regional Program Lead to oversee construction and development activities in the Atlantic/Mid-Atlantic region. The role requires extensive experience in QSR construction, strong leadership, and the ability to integrate innovation into programs. The ideal candidate will have a Bachelor's degree in a related field and be skilled in managing client relationships. The position offers a salary range of $124,000 – $180,000 annually along with comprehensive benefits.

Benefits

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary

Paid Time Off and Company Holidays

Qualifications

• Extensive experience in construction, development, and real estate, especially in the QSR industry.
• Ability to integrate innovation into program delivery.
• Strong analytical and decision-making skills.

Responsibilities

• Manage and coordinate regional construction and development programs.
• Oversee regional service support teams and activities.
• Provide regular updates to senior management on program risks and achievements.

Skills

Construction management

Client relationship management

Leadership

Problem-solving

Education

Bachelor's degree in Construction Management, Engineering, Business, or related field

Job description

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Regional Program Lead – JLL

What this job involves: As a Regional Program Lead at JLL, you will oversee and coordinate construction, development, and service support activities within the Atlantic/Mid-Atlantic region. This pivotal role involves managing a regional team and aligning with regional client counterparts to foster innovation and drive program success, with particular emphasis on Quick Service Restaurant (QSR) construction experience and passion for innovation. You'll be responsible for ensuring programmatic alignment with client objectives, budgets, and timelines while monitoring performance and implementing corrective actions.

What your day-to-day will look like:

• Managing and coordinating construction, development, and service support programs across the Atlantic/Mid-Atlantic region
• Overseeing regional construction and development projects while coordinating with contractors, vendors, and internal teams
• Managing regional service support teams and activities while implementing and maintaining service level agreements
• Developing and maintaining strong relationships with regional client representatives and collaborating on strategic initiatives
• Identifying and proposing innovative solutions to enhance program efficiency and effectiveness
• Leading and mentoring regional program teams while fostering a culture of collaboration and innovation
• Providing regular updates to senior management and clients on program status, risks, and achievements
• Managing regional program budgets and resources while optimizing allocation for maximum efficiency
• Identifying, assessing, and mitigating program risks while ensuring compliance with policies and regulations
• Working closely with other regional leads, central teams, and support functions on cross-regional initiatives

Required Qualifications:

• Extensive experience in construction, development, entitlements, and real estate, particularly within the QSR industry
• Demonstrated ability to integrate innovation into program delivery
• Strong leadership skills with proven track record of managing and mentoring teams
• Excellent client relationship management abilities and strategic planning skills
• Ability to balance operational excellence with innovation while ensuring alignment with client objectives
• Bachelor's degree in Construction Management, Engineering, Business, or related field
• Strong analytical, problem-solving, and decision-making skills
• Exceptional communication and interpersonal skills
• Ability to travel as required within the region (expect 20-25% travel)

Preferred Qualifications:

• Advanced degree in relevant field
• Experience with service level agreement implementation and management
• Background in risk management strategy development and implementation
• Knowledge of local regulations and company standards compliance
• Experience developing comprehensive program reports and analytics
• Track record of contributing to company-wide best practices development
• Experience with cross-functional collaboration and knowledge sharing initiatives

Estimated compensation for this position: $124,000.00 – $180,000.00 USD per year

Location: Atlantic/Mid-Atlantic region (Remote – Atlanta, GA, Charlotte, NC)

Personalized benefits that support personal well-being and growth:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays

JLL is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities.

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.