VP Client Engagement - REMOTE

Lensa; Columbus (OH); Remote; USD 150,000 - 200,000; Full time

Job summary

A leading company is seeking a Vice President of Client Engagement to lead strategic initiatives across markets. This remote position focuses on enhancing client relationships and aligning internal teams with growth objectives. The ideal candidate will have extensive experience in sales and account management, with a strong emphasis on leadership and strategic planning. Join a diverse and inclusive team committed to excellence in client service.

Qualifications

• 15 years of relevant experience in sales, account management, and strategy.
• 10 years of leadership and people management experience.

Responsibilities

• Lead the development and execution of strategic plans across assigned markets.
• Ensure alignment and efficiency in delivering core capabilities and growth initiatives.
• Manage department budget, staffing, and performance.

Skills

Leadership

Strategic Planning

Client Engagement

Education

Bachelor’s degree in Finance, Business, Healthcare Administration

MBA or similar advanced degree

Job description

Job Title

VP Client Engagement - REMOTE

Job Description

The Vice President of Client Engagement leads the development and execution of strategic plans across assigned markets. This role involves identifying and prioritizing investments in capabilities, systems, and programs that enhance market competitiveness and align with the company's and clients' growth objectives. The VP provides strategic direction and oversight to the extended account management teams and ensures alignment and collaboration across various departments within Prime.

Responsibilities

• Foster a proactive client leadership culture by evaluating and influencing people, processes, and technology impacting client relationships; collaborate with internal teams to meet strategic objectives and fulfill client obligations.
• Ensure alignment, prioritization, and efficiency in delivering core and expanded capabilities, growth initiatives, and products, leveraging understanding of client priorities and market trends.
• Lead the Area Vice President Client Engagement and teams, ensuring representation of market-specific client needs; develop methodologies and reporting to support consistent delivery and client retention.
• Collaborate with support and operations teams to establish KPIs and reporting dashboards, monitor performance, and develop account management objectives for growth and retention.
• Identify key relationships necessary for delivering capabilities, driving growth, and maintaining competitiveness; establish communication cadences to respond to market threats and ensure compliance.
• Lead market-based planning, support sales in evaluating RFPs, and respond to market feedback to refine products and processes.
• Manage department budget, staffing, and performance, demonstrating leadership standards in all interactions.
• Perform other duties as assigned.

Required Education & Experience

• Bachelor’s degree in Finance, Business, Healthcare Administration, or related field.
• 15 years of relevant experience in sales, account management, and strategy within PBM, pharmacy, health plan, or managed care sectors.
• 10 years of leadership and people management experience.
• Legal eligibility to work in the U.S. without sponsorship.

Preferred Qualifications

• MBA or similar advanced degree.

Physical Demands

• Ability to remain stationary for 50% of the time and move/traverse as needed.
• Proficiency in operating office equipment and communicating effectively.
• Ability to travel up to 50% of the time.

We are committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, age, veteran status, or other protected classes. We also accommodate applicants with arrest and conviction records and those requiring reasonable accommodations.