VP Carrier and Captive Analytics

Sedgwick Claims Management Services Ltd; United States; On-site; USD 180,000 - 240,000; Full time

Job summary

The role requires a strong track record in managing analytics teams, excellent communication, and the ability to deliver trusted leadership reports. Travel may be required; a bachelor’s degree is preferred and senior leadership experience is essential.

Qualifications

• Bachelor's degree in a related field required; 10 years of experience preferred.
• Strong communication, organizational and leadership capabilities.
• Ability to translate analytics into actionable business insights.
• Experience managing analytics teams and budgets.

Responsibilities

• Direct and manage a team delivering analytics across Carrier and Captive programs.
• Set analytics strategy, roadmap, and prioritization.
• Establish data governance, mappings, and metric definitions.
• Translate complex structures into actionable metrics and dashboards.
• Foster client relationships and enterprise BI solutions.
• Oversee budgeting for the business area.

Skills

Communication

Analytical skills

Leadership

Reporting

Teamwork

MS Office

Interpersonal skills

Education

Bachelor's degree in a related field

Job description

VP Carrier and Captive Analytics**PRIMARY PURPOSE:** To direct and manage a team that provides visibility into the life cycle of client vision from an enterprise intelligence perspective. **ESSENTIAL FUNCTIONS and RESPONSIBILITIES*** Lead the Carrier and Captive analytics strategy and roadmap, setting priorities, sequencing investments, and building a dedicated capability aligned to business and client needs.* Establish the data and governance foundation required to scale Carrier and Captive analytics, including entity hierarchy, mappings, metric definitions, source logic, and integration with broader enterprise data, Finance, and technology initiatives.* Build actionable operational and leadership insights, translating complex multi-account, multi-policy, and parent/child structures into trusted rollups, metrics, and decision tools that show where attention or intervention is needed.* Use analytics to drive client value and growth**,** partnering across Operations, Client Services, Finance, and Marketing to translate performance into stronger stewardship, renewal, cross-sell, and ROI narratives.* Responsible for directing a team that manages business analytics and pipeline.* Responsible for developing and overseeing client relationship management enterprise solutions.* Responsible for providing strategic direction for business intelligence, contact management system, and client base intelligence analytics.* Oversees business and communications engagement analytics and presents information to business key holders.* May oversee budget management for the business area.**SUPERVISORY RESPONSIBILITIES*** Administers company personnel policies in all areas and follows company staffing standards and training recommendations.* Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.* Provides support, guidance, leadership and motivation to promote maximum performance. **QUALIFICATIONS** Bachelor's degree in a related field from an accredited college or university preferred. Ten (10) years of related experience or equivalent combination of education and experience required. **Skills & Knowledge*** Excellent oral and written communication skills, including presentation skills* PC literate, including Microsoft Office products* Analytical and interpretive skills* Strong organizational skills* Excellent interpersonal skills* Proven management/leadership skills* Ability to create and complete comprehensive, accurate and constructive written reports* Ability to work in a team environment* Ability to meet or exceed Performance Competencies **WORK ENVIRONMENT**When applicable and appropriate, consideration will be given to reasonable accommodations. **Mental:** Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines **Physical:** Computer keyboarding, travel as required **Auditory/Visual:** Hearing, vision and talking The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.#LI-TS#