VP Business Transformation

Sedgwick Claims Management Services Ltd; Town of Texas (WI); Hybrid; USD 175,000 - 240,000; Full time

Benefits offered by this job

Medical insurance

401(k) with match

Paid time off

Vision insurance

Dental insurance

Life insurance

Job summary

Sedgwick Claims Management Services Ltd is seeking a Vice President of Business Transformation to lead major processes and partner with senior leaders to drive enterprise-wide initiatives.

The role focuses on delivering measurable impact through structured execution, cross-functional alignment, and data-driven decision making, while fostering accountability and continuous improvement across the organization.

Qualifications

• Bachelor's degree in a related field.
• Ten years of experience in business transformation or equivalent.
• Experience in management consulting and enterprise transformation in B2B environments.

Responsibilities

• Lead transformation initiatives that support growth objectives and deliver measurable impact.
• Partner with divisional leaders to prioritize high-value initiatives.
• Design and deliver transformation programs with cross-functional teams.
• Lead process redesign with data-driven thinking and tech enablement.
• Accelerate deployment of innovative solutions with business and tech leaders.
• Apply analytical rigor to diagnose root causes and inform decisions.
• Drive adoption and change management across the organization.
• Serve as trusted advisor with executive presence and clear communication.
• Track outcomes, manage risks, and embed continuous improvement.

Skills

Strategic leadership

Analytics

Change management

Cross-functional collaboration

Communication skills

Negotiation

Problem solving

Education

Bachelor's degree

PM certification (PMP/PgMP/CBTP)

Job description

VP Business Transformation**PRIMARY PURPOSE OF THE ROLE:** The Vice President Business Transformation leads major business processes and supports functions that execute the company’s strategies. This role is responsible for delivering results for a core function or multiple areas of a business unit through subordinate managers and senior professionals. The VP partners with senior leaders to identify and prioritize high-impact opportunities, orchestrates cross-functional execution, and drives adoption of innovative, data-driven solutions. The VP sets or changes operational plans and goals for their area, ensuring alignment with enterprise objectives and fostering a culture of accountability and continuous improvement. **ESSENTIAL RESPONSIBILITIES MAY INCLUDE*** Leads transformation initiatives that support business unit growth objectives and deliver measurable impact through structured execution and strategic alignment.* Partners with divisional and functional leaders to identify and focus on high-value, enterprise-critical initiatives that advance organizational priorities.* Designs and delivers transformation programs by coordinating cross-functional teams, ensuring seamless execution and alignment with strategic goals.* Leads process redesign efforts with an emphasis on data-driven thinking and technology enablement to enhance efficiency and unlock innovation.* Accelerates deployment of innovative solutions by identifying, prioritizing, and implementing high-impact use cases in collaboration with technology and business leaders.* Applies analytical rigor to diagnose root causes, solve complex business problems, and inform data-backed decision-making.* Drives adoption and cultural alignment by executing proactive change management strategies and engaging stakeholders at all levels.* Serves as a trusted advisor by bringing strategic insight, executive presence, and clear, compelling communication to leadership discussions.* Tracks outcomes, manages risks, and embeds a culture of continuous improvement into all transformation efforts to ensure long-term success. **SUPERVISORY RESPONSIBILITIES*** Responsible for results delivered for a core function or multiple areas of a business unit through subordinate managers and/or senior professionals.* Builds and leads high-performing teams, fostering a culture of accountability, innovation, and continuous learning.* Aligns diverse teams around shared goals, breaking silos and enabling seamless execution of transformation initiatives.* Provides support, guidance, leadership, and motivation to promote maximum performance.* Administers company personnel policies and follows staffing standards and training recommendations.* Interviews, hires, and establishes colleague performance development plans; conducts performance discussions. **QUALIFICATIONS**Bachelor's degree Business Administration, Finance, Economics, Management, or a related discipline from an accredited college or university preferred. Licenses as needed. Certification one of the following areas required (e.g., Project Management Professional (PMP), Program Management Professional (PgMP), Certified Business Transformation Professional (CBTP), Change Management Certified Professional, Six Sigma). Ten (10) years of related experience in business transformation, with several years in a management role having significant business impact or equivalent combination of education and experience required. Experience in management consulting and/or enterprise transformation roles within B2B environments required. Experience in the financial services sector (insurance, banking) highly preferred. **Skills & Knowledge*** Proven track record in strategy execution, analytics initiatives, and large-scale change programs* Strong collaboration, influence, and communication skills with ability to operate at senior leadership level* Analytical, innovative, and comfortable navigating ambiguity in complex organizations* Applied knowledge of technology-enabled operating models and data dependencies* Excellent oral and written communication skills, including presentation skills* Proven management/leadership and negotiating skill* Ability to create and complete comprehensive, accurate, and constructive written reports* Ability to work in a team environment and meet or exceed performance competencies WORK ENVIRONMENTWhen applicable and appropriate, consideration will be given to reasonable accommodations. Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines Physical: Computer keyboarding, travel as required Auditory/Visual: Hearing, vision and talking *As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $175,000 - $240,000 A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.*Always accepting applications.