VP BPO Sales

Remote Jobs; United States; Remote; USD 120,000 - 160,000; Full time

Job summary

A leading business services company is seeking a VP of BPO Sales to lead the sales strategy and drive growth across the BPO sector. The role involves building strategic partnerships, acquiring enterprise clients, and leading a high-performing sales team. Ideal candidates should have a bachelor's degree, significant sales experience, and a proven track record in the BPO industry. Competitive compensation and a dynamic work environment are offered.

Benefits

Paid Time Off

Incentives & Rewards

Health Benefits

Career Growth

Casual Dress Code

Qualifications

• 10+ years of progressive sales experience, with at least 5 years in BPO.
• Proven success in selling complex outsourcing solutions.
• Expertise in long sales cycles and high-value contract negotiation.

Responsibilities

• Develop and execute a comprehensive sales strategy.
• Identify and pursue new business opportunities.
• Build and maintain trusted relationships with C-suite executives.

Skills

Strategic sales leadership

Client acquisition

Relationship management

Solution development

Leadership skills

Communication skills

Education

Bachelor's degree in Business or Marketing

MBA preferred

Tools

CRM systems

Job description

LOCATION

Remote Work-at-Home

POSITION OVERVIEW

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are seeking an experienced and results-driven VP BPO Sales to lead our sales strategy and drive business growth across the BPO sector. This executive role is pivotal in expanding our market presence, building strategic partnerships, and delivering tailored outsourcing solutions to enterprise clients.

As VP of BPO Sales, you will play a critical role in shaping the company's growth trajectory, leading a high-performing team, and making a lasting impact in a dynamic and competitive industry.

POSITION RESPONSIBILITIES

• Strategic Sales Leadership: Develop and execute a comprehensive sales strategy to achieve aggressive growth targets and position the company as a market leader in BPO.
• Enterprise Client Acquisition: Identify and pursue new business opportunities across industries, focusing on enterprise-level clients with complex outsourcing needs.
• Relationship Management: Build and maintain trusted relationships with C-suite executives and key decision-makers to foster long-term partnerships.
• Solution Development: Collaborate with internal teams to design and present customized BPO solutions that deliver measurable business value.
• Market Expansion: Monitor emerging trends and identify new service opportunities to expand the company's footprint in the BPO space.
• Sales Team Development: Recruit, mentor, and lead a high-performing sales team aligned with strategic goals and growth initiatives.
• Performance Management: Define and track KPIs to measure sales effectiveness, pipeline health, and revenue performance.
• Cross-Functional Collaboration: Work closely with delivery, operations, and marketing teams to ensure seamless execution of client engagements.
• Budget Oversight: Manage the sales budget, ensuring optimal resource allocation and ROI.
• Industry Representation: Represent the company at major industry events, conferences, and forums to enhance brand visibility and thought leadership.

CANDIDATE QUALIFICATIONS

Highly motivated and dedicated applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

• Bachelor's degree in Business, Marketing, or related field; MBA preferred
• 10+ years of progressive sales experience, with at least 5 years in the BPO industry
• Proven success in selling complex outsourcing solutions to enterprise clients
• Track record of exceeding revenue targets in competitive environments
• Expertise in long sales cycles, high-value contract negotiation, and consultative selling
• Exceptional leadership, team-building, and strategic planning skills
• Strong communication, presentation, and relationship-building abilities
• Proficiency in CRM systems and sales analytics tools
• Deep understanding of BPO operations, market dynamics, and client needs
• Willingness to travel extensively for client meetings and industry events
• Ability to foster a culture of innovation, accountability, and continuous improvement

COMPENSATION DETAILS

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect from MCI:

• Paid Time Off: Earn PTO and paid holidays to take the time you need.
• Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
• Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
• Retirement Savings: Secure your future with retirement savings programs, where available.
• Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
• Life Insurance: Access life insurance options to safeguard your loved ones.
• Supplemental Insurance: Accident and critical illness insurance
• Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
• Paid Training: Learn new skills while earning a paycheck.
• Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
• Casual Dress Code: Be comfortable while you work.

DIVERSITY AND EQUALITY

At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.