VP, Application Services

Ingram Content Group

La Vergne (TN)

On-site

USD 180,000 - 320,000

Full time

14 days+

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Benefits offered by this job

Competitive compensation package

Generous benefits starting day one

20 vacation days, 12 sick days, 3 days

Job summary

Ingram Content Group (ICG) is hiring a VP Application Services to join our La Vergne, TN headquarters. This leader will guide executive-level product, technical, and strategic directions across engineering, data, and AI teams, owning the full lifecycle from design to deployment and optimization.

They will partner with senior business leaders to shape platform roadmaps and drive measurable business outcomes, while building a high‑performing, collaborative organization in a fast‑paced,

Qualifications

Bachelor’s degree in Computer Science or equivalent.
10 years of technical leadership experience managing diverse engineering teams in a matrix organization.
8 years of hands-on coding in two or more languages (C++, Java, C#, Ruby, Angular, Bootstrap, Python).
8 years of experience with SOA, integration, and big data management including MDM.
5 years of experience with SaaS-based products including product and engineering
5 years of experience with BI, data visualization, ML, and predictive analytics.

Responsibilities

Establish and maintain technology strategy and architecture to support growing business demands.
Own and advance engineering culture, tooling, metrics, and talent practices.
Develop and present technology investment cases to executives, translating strategy into business impact.
Monitor AI/ML, cloud, and industry trends and integrate into roadmap.
Understand portfolio risks and future direction aligned with IT strategy.
Ensure operational excellence and on-time delivery of applications portfolio.

Skills

Leadership

Software architecture

AI/ML strategy

SOA & large data

SaaS product leadership

Cloud and containerization

Education

Bachelor’s degree in Computer Science or equivalent

Tools

Azure

GCP

Containerization

API products

Job description

Ingram Content Group (ICG) is hiring a

VP Application Services

to join our IT team at our La Vergne, TN (greater Nashville area) headquarters. This individual will provide executive-level product, technical, and strategic leadership across Ingram Content Group’s software engineering, software architecture, data engineering, and artificial intelligence teams. They will be accountable for the full technology product lifecycle—from design and development through deployment, operations, and continuous improvement—ensuring that platforms and products deliver measurable business outcomes. The role partners with senior business leaders to define and execute platform roadmaps that advance ICG’s competitive position in the global book supply chain, translating complex technical strategy into clear business value and driving organizational alignment across a matrixed engineering portfolio.

Ingram’s Technology team is advancing initiatives around business intelligence, machine learning, continuous integration, and omnichannel. We support diverse people and technology that highlight innovation through SaaS platforms, metadata, cloud, and containerization. Our teams are agile, authentic, creative, and transparent, built on a fact‑based foundation. The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways.

We seek an IT professional who strives to deliver results through collaborative partnerships, understands what drives business, and enjoys working in a connected culture.

Minimum Qualifications

Bachelor’s degree in Computer Science or equivalent
10 years of experience in a technical leadership role managing diverse engineering teams in a matrix organization
8 years of hands‑on coding experience in at least two of the following languages: C++, Java, C#, Ruby, Angular, Bootstrap, Python
8 years of experience with SOA, integration, and big data management including MDM
5 years of experience with SaaS‑based products, including product and engineering experience
5 years of experience with Business Intelligence, Data Visualization, Machine Learning, and predictive/prescriptive analytics

Key Responsibilities

Establish and maintain the technical strategy and application architecture to support growing business demands
Own and advance the engineering culture, including developer experience, AI‑assisted development tooling, engineering productivity metrics, and talent practices that attract and retain high‑performing technologists
Develop and present compelling technology investment cases to executive audiences, translating engineering strategy into business impact terms including ROI, risk, and competitive differentiation
Monitor the evolving technology landscape—AI/ML, cloud, and industry trends—and integrate relevant developments into the engineering strategy and roadmap with appropriate speed and discipline
Understand the current application portfolio and determine risk and future direction consistent with the overall long‑term IT strategy
Own operational excellence and on‑time delivery of the applications portfolio through disciplined processes, clear metrics, and accountable teams
Work with external third parties to assess partnership opportunities and define external requirements
Set engineering standards for architecture, quality, and delivery, holding teams accountable to them
Provide leadership in recruitment, development, and retention of a high‑performing team, in accordance with budgetary principles and personnel policies
Contribute actively at the senior leadership level, driving strategic and tactical initiatives across the company
Apply knowledge of modern data‑platform engineering at scale, lakehouse architecture, data‑mesh principles, data‑product ownership, and the modern data stack; stand up pipelines and governed data products that the business relies on
Lead AI/ML initiatives through production, including experience with large language models, generative and agentic AI, model evaluation, and responsible‑AI governance frameworks
Use knowledge of cloud‑native, high‑scale application architecture, event‑driven and API‑first patterns, microservices, message streaming, containerization, infrastructure‑as‑code, and cloud security best practices on Azure and/or GCP in a transaction‑intensive, near‑100‑% uptime environment
Demonstrate a solid understanding of Service‑Oriented Architecture and API products
Familiarity with modern object‑oriented and web languages such as .NET, Java, and Python
Scale and manage developer‑productivity programs, including AI‑assisted development tooling and platform engineering, across teams of 50+ engineers
Build and implement actionable business intelligence metrics, dashboards, and analytics to support all functional areas of the business
Apply scaled agile delivery frameworks (SAFe, LeSS, etc.) across a portfolio of teams
Improve operational reliability in a transaction‑intensive, 100‑% uptime environment
Effectively manage offshore development relationships and contracts
Leverage strong knowledge of big‑data management, data visualization, and custom‑built SaaS solutions, machine learning, and predictive analytics
Demonstrate executive presence and business translation skills to present funded technology investment cases to the C‑suite in terms of ROI, risk, and competitive differentiation, and command trusted relationships with major customers
Build and retain elite engineering talent and culture, with a proven track record of attracting, developing, and retaining high‑performing technologists and owning the developer experience
Use influence and knowledge rather than position or title to communicate and gain support for ideas, business plans, and initiatives
Possess strong business and financial acumen, including return on invested capital, customer strategy, strategic thinking, and managing profit‑versus‑growth decisions
Act decisively to drive change when necessary

Perks and Benefits

A highly competitive compensation package with generous benefits beginning on the first day of employment: Medical/Prescription Drug plans, HSA, Vision, Dental, and Health Care FSA

20 vacation days, 12 sick days accrued annually, and 3 personal days
401(k) match, Life and AD&D, Employee Assistance programs, Group Legal, and more
Wellness program with access to onsite gym and basketball court

Encouraged continued education with a tuition reimbursement program
Financial and in‑kind opportunities to engage with non‑profits in your community, including company match for United Way donations and volunteer opportunities throughout the year
Game room with ping‑pong and foosball for breaks or brainstorming
Casual dress code and flexible schedules (per team)

The world is reading, and Ingram Content Group connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries, and educators, Ingram makes these services seamless and accessible through technology, innovation, and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print‑on‑demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd., and Ingram Content Group Australia Pty Ltd.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work‑related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.