VP, AML/CFT Governance, Quality Control, & Reporting

Pathward; United States; Hybrid; USD 125,000 - 208,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement benefits

Life insurance

Disability benefits

Paid time off

Job summary

Pathward is seeking a Vice President, AML/CFT Governance, Quality Control and Reporting to lead the strategic framework and controls for its financial crimes program. You will drive governance standardization, timely issue resolution, and strong regulatory reporting across the organization.

You will oversee a team responsible for risk-based quality reviews, CDD/EDD processes, and management reporting, partnering with technology and data teams to elevate analytics and board-level decision support.

Qualifications

• Bachelor's degree required; Master’s preferred.
• 10+ years of AML/CFT compliance or risk management experience.
• 5+ years of leadership experience in governance, quality control, or reporting.

Responsibilities

• Lead AML/CFT governance framework aligned with regulatory requirements and risk appetite.
• Oversee quality control across risk assessment, training, CDD/EDD reviews and partner oversight.
• Develop and deliver management information systems, dashboards, and reporting to executives and boards.
• Monitor KRIs/KPIs/KCIs, analyze trends, and communicate remediation progress to leadership.
• Lead strategic initiatives to strengthen governance, controls, and reporting capabilities.

Skills

Leadership

Governance

Quality Control

Reporting

Regulatory Compliance

Education

Bachelor's degree in Business Administration, Finance, Accounting, Risk Management, Criminal Justice, Compliance, or related field

Master's degree

Tools

Regulatory Reporting Systems

Job description

We are a hybrid, remote-office company dedicated to growing our talent anywhere!

We have onsite locations in: Sioux Falls, SD, Scottsdale, AZ, Louisville, KY, Troy, MI, Franklin, TN, Easton, PA.

At Pathward, we take tremendous pride in our purpose to create financial inclusion for all™. We are a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all. We strive to remove barriers that traditional institutions put in the way of financial access, and promote economic mobility by providing responsible, secure, high quality financial products.

We are a team of problem solvers and innovators who celebrate our differences and know that our unique perspectives make us stronger and well-positioned for success. We celebrate, and embrace, our team members through our strong *HUMBLE*HUNGRY*SMART approach, and we believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve.

About the Role:

The Vice President, AML/CFT Governance, Quality Control and Reporting is responsible for the strategic leadership, oversight, and execution of governance, quality control, and reporting functions supporting the Bank s AML/CFT Compliance Program. This role ensures the program operates in compliance with applicable laws, regulations, regulatory guidance, and internal policies while maintaining a strong control environment that supports the effective identification, escalation, monitoring, and mitigation of financial crimes risk.

What You Will Do:

Governance and Program Oversight

• Lead and enhance the Bank s AML/CFT governance framework, ensuring alignment with regulatory requirements, industry best practices, and the Bank s risk appetite.
• Develop and maintain governance standards for centralization management of policies, procedures, oversight routines, and escalation processes supporting all components of the Financial Crimes Compliance Program.
• Oversee AML/CFT managed governance committees and working groups, including agenda development, issue escalation, meeting management, decision documentation, and action item tracking.
• Assess AML/CFT processes, providing effective challenge and oversight to identify opportunities for improvement, develop strategies to enhance program effectiveness, and drive sustainable efficiency gains.
• Oversee AML/CFT program issue management, including timely reporting and management of corrective action plan lifecycles, to ensure proper escalation, resolution, and sustainable remediation of issues.Oversee AML/CFT program issue management, including timely reporting and management of corrective action plan lifecycles, to ensure proper escalation, resolution, and sustainable remediation of issues.
• Support enterprise-wide risk management initiatives through effective monitoring and reporting of financial crimes risks and control effectiveness.
• Serve as a primary point of contact during regulatory examinations, audits, and independent reviews for governance-related matters.
• Monitor regulatory developments, enforcement actions, and industry trends, evaluating potential impacts and recommending enhancements to program governance and controls.
• Collaborate with executive leadership and stakeholders across the organization to strengthen compliance culture and drive continuous program improvement.

Quality Control and Program Effectiveness

• Lead the Quality Control program for the AML/CFT Risk Management Program team, helping to drive consistent execution of quality reviews across all team functions, including risk assessment, training, CDD/EDD reviews and partner oversight.
• Design, implement, and maintain a comprehensive risk-based quality control framework to evaluate compliance with regulatory requirements, internal policies, and operational standards.
• Identify control weaknesses, process inefficiencies, emerging risks, and opportunities to strengthen program effectiveness.
• Conduct trend analysis and root cause assessments to determine drivers of quality issues and develop corrective action recommendations.
• Establish quality standards, review methodologies, sampling protocols, and performance metrics to measure quality, accuracy, and consistency.
• Monitor remediation efforts and validate corrective actions to ensure sustainable resolution of identified deficiencies.
• Develop and communicate quality metrics, trends, and performance results to senior management and governance committees.
• Collaborate with operational teams and business partners to implement process improvements and strengthen control effectiveness.
• Foster a culture of accountability, continuous improvement, and regulatory excellence throughout the Financial Crimes Compliance organization.

Reporting and Management Information

• Oversee the development, governance, validation, and delivery of executive management, and committee reporting related to the AML/CFT Compliance Program.
• Ensure reporting provides accurate, timely, and meaningful insight into financial crimes risks, operational performance, compliance effectiveness, and emerging trends.
• Develop and maintain management information systems, dashboards, scorecards, and reporting packages supporting strategic decision-making and effective risk oversight.
• Establish and monitor Key Risk Indicators (KRIs), Key Performance Indicators (KPIs), and Key Control Indicators (KCIs) to measure program effectiveness and control performance.
• Analyze and communicate trends related to transaction monitoring, suspicious activity, sanctions screening, customer risk profiles, investigations, and quality control outcomes.
• Ensure the integrity, accuracy, completeness, and consistency of data utilized in management and regulatory reporting.
• Present program performance, risk trends, control effectiveness, regulatory developments, and remediation progress to executive leadership.
• Partner with Technology and Data Management teams to enhance reporting capabilities, automation, data governance, and reporting efficiency.
• Lead initiatives to improve reporting analytics, visualization, and executive-level decision support capabilities.
• Produce ad hoc reports and analyses supporting strategic initiatives, examinations, audits, and regulatory inquiries.

Leadership and Team Management

• Provide strategic leadership and oversight for Governance, Quality Control, and Reporting teams within the Financial Crimes Compliance organization.
• Build, develop, and retain a high-performing team through coaching, mentoring, succession planning, and professional development initiatives.
• Establish clear performance expectations, accountability standards, and department objectives aligned with organizational goals.
• Foster a collaborative environment centered on integrity, transparency, regulatory compliance, and operational excellence.
• Lead resource planning, workforce management, and prioritization efforts to support changing business and regulatory requirements.
• Serve as a trusted advisor to the AML/CFT leadership on governance, quality assurance, reporting, and financial crimes risk matters.
• Influence and collaborate effectively with senior executives, regulators, auditors, and business line leaders.
• Lead strategic initiatives designed to strengthen governance, improve controls, enhance reporting capabilities, and increase overall program maturity.
• Champion organizational change efforts related to regulatory requirements, technology implementations, process improvements, and business growth.
• Promote a culture of accountability, sound risk management, and compliance throughout the enterprise.

What You Will Need:

• Bachelor s degree in Business Administration, Finance, Accounting, Risk Management, Criminal Justice, Compliance, or related field.
• Master s degree preferred.

Preferred Qualifications:

• Certified Anti-Money Laundering Specialist (CAMS)
• Certified Financial Crime Specialist (CFCS)
• Certified Regulatory Compliance Manager (CRCM)

Experience

• Minimum of strong 10 years of progressive experience in AML/CFT Compliance, Risk Management, Internal Audit, Compliance, or related regulatory functions within the banking industry.
• Minimum of strong 5 years of leadership experience managing teams and complex compliance operations.
• Demonstrated experience leading governance, quality control, quality assurance, compliance testing, reporting, or oversight functions within a regulated financial institution.
• Extensive knowledge of the Bank Secrecy Act (BSA), Anti-Money Laundering regulations, OFAC regulations, FinCEN requirements, the USA PATRIOT Act, and related banking regulations.
• Experience developing and presenting executive-level, Board, Risk Committee, and Compliance Committee reporting.
• Experience managing regulatory examinations, internal audits, independent testing reviews, and remediation programs.
• Experience operating within a mid-sized or large financial institution, preferably one with assets exceeding strong $8 billion.
• Proven ability to influence stakeholders, lead strategic initiatives, and drive cross-functional collaboration in a highly regulated environment.
• Strong written, verbal, analytical, and presentation skills, with the ability to communicate effectively to executive management and Board-level audiences.

Competencies

• AML/CFT Regulatory Expertise
• Governance and Risk Management
• Quality Control and Compliance Testing
• Executive and Board Reporting
• Data Analytics and Performance Metrics
• Regulatory Examination Management
• Strategic Leadership
• Issue Management and Remediation
• Change Management
• Relationship Building and Influence
• Project and Program Management
• Written and Verbal Communication

Success Measures

• Effective governance and oversight of the AML/CFT Compliance Program.
• Timely identification, escalation, and remediation of regulatory, audit, and quality control issues.
• Accurate, meaningful, and actionable reporting provided to executive management and the Board.
• Sustainable quality control framework that demonstrates continuous improvement and risk reduction.
• Successful management of regulatory examinations, internal audits, and independent testing engagements.
• Enhanced transparency, accountability, and overall effectiveness of the Financial Crimes Compliance Program.
• Achievement of departmental objectives aligned with the Bank s strategic, compliance, and risk management goals.

center; The responsibilities listed above are not all inclusive and may be changed at any time.

Salary range: $125,000– $208,000

left; The salary range reflects the minimum and maximum target for a new hire in this role. Individual pay within the range will be determined by multiple factors which can include but are not limited to a candidate’s experience, qualifications, skills, and location. Your recruiter can share more about the specific salary for your location during the hiring process. Ranges may be modified in the future.
This role is also eligible for an annual performance-based incentive opportunity. Pathward offers a comprehensive benefits package for eligible employees, including health insurance, 401(k) retirement benefits, life insurance, disability benefits, paid time off, and more.

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Don’t have everything listed under qualifications? If you’re excited about this role but your experiences don’t match exactly to everything in the posting, we encourage you to apply anyway. You may be just the right candidate for this or other Pathward roles. Pathward is an equal employment opportunity employer and considers candidates for roles without regard to their race, sex, national origin, ethnicity, age, disability or any other category protected by law.

Who we are:

Our commitment to inclusion is woven into our DNA. We believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve.

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, transgender status, pregnancy, national origin, age (age 40 and over), disability, genetic information, marital status, hair texture or hairstyle, ancestry, service in the uniformed services, protected veteran status, status as a victim of domestic violence or any other class protected by federal, state and local laws.

Knowingly submitting false information will result in disqualification for consideration of future positions, termination of employment and forfeiture of other rights.

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