VP, AI-Driven UX & Design Innovation

Smartsheet; Oregon; Hybrid; USD 291,000 - 339,000; Full time

Benefits offered by this job

Employer subsidized medical/vision and

dental coverage for full-time

401k Match to help you save for your未来

Monthly stipend to support your work

Flexible Time Away Program, plus Sick

Time Off

US life insurance, disability plans

12 paid holidays per year

Up to 24 weeks of Parental Leave

Volunteer Day for community

Udemy courses access

Company Funded Perks and discounts

Teleworking options in US

Job summary

Smartsheet seeks a VP of User Experience and Design Innovation to lead a multi-disciplinary organization across design, research, content, globalization, design systems, and AI-enabled software delivery. You will mentor senior leaders, define a bold, user-centric vision, and ensure alignment with business goals while embedding AI-driven processes across functions.

You will report to the Chief Product and Technology Officer, may work remotely from anywhere in the US, and will establish metrics

Qualifications

• 15+ years leading UX, design, or content organizations.
• Experience managing managers with P&L and organizational transformation.
• Track record building high-performing, multi-disciplinary teams.
• Experience fostering a remote, globally distributed organization.
• Driving AI adoption across design, research, content, and software delivery.
• Expertise in research methodologies, design strategy, content strategy, and localization for global B2B SaaS.
• Strong communication and ability to influence executive leadership.

Responsibilities

• Lead, evolve, and articulate a bold, user-centered vision for the future of design and user experience across Smartsheet's products and external systems.
• Own and scale research, design systems, content, localization, and AI-first design strategy across all product lines and geographies.
• Build, mentor, and grow a team of senior functional and design leaders; plan for growth and retention.
• Ensure accessibility standards and experience quality are upheld even under delivery pressure.
• Set strategy around design maturity, AI adoption, and cross-functional design-led decision making.
• Embed AI into research, design systems, content/localization, and software development lifecycle while preserving research rigor.

Skills

Vision setting

Leadership

Mentoring

AI strategy

Cross-functional

Stakeholder influence

Job description

Smartsheet seeks a VP of User Experience and Design Innovation to lead a multi-disciplinary organization across design, research, content, globalization, design systems, and AI-enabled software delivery. You will mentor senior leaders, define a bold, user-centric vision, and ensure alignment with business goals while embedding AI-driven processes across functions.

You will report to the Chief Product and Technology Officer, may work remotely from anywhere in the US, and will establish metrics