VP Accounts

Blue State Digital; New York (NY); Hybrid; USD 120,000 - 150,000; Full time

Benefits offered by this job

Unlimited paid time off

Professional development funds $1,000

Health, dental, vision insurance

Flexible health savings accounts

401K with employer match

Paid holidays

Parental leave (12 weeks)

Disability insurance

Pre-tax commuter benefits

Remote work flexibility

Hybrid in-office option

Job summary

Blue State Digital seeks a Vice President, Accounts and Client Services to lead cross-disciplinary teams delivering digital strategies for nonprofit, political/advocacy, and brand clients. You will manage a significant portion of our business and guide growth plans, while shaping the Account Management craft across the company.

You will serve as a senior client contact, setting expectations, ensuring delivery, and driving opportunities with existing and new clients.

Qualifications

• 10+ years experience in client services, digital marketing, fundraising or a related area.
• Experience in selling and leading digitally-driven campaigns and/or advocacy projects designed to mobilize communities or drive behaviour change.
• Deep knowledge of email and direct marketing fundraising strategies and tactics and/or experience in selling and/or delivering email fundraising programs.
• Some paid media or technical experience, or the necessary facility and willingness to learn, in order to be able to communicate clearly and accurately about Blue State’s products and capabilities.
• Ability to adapt to new situations, think on your feet, and communicate with those around you. Teamwork and scrappiness required.

Responsibilities

• Lead our accounts and projects, guiding cross-disciplinary teams to deliver digital strategies for nonprofit, political/advocacy, and brand clients.
• Serve as senior point of contact for a portfolio of clients; set expectations and leverage client satisfaction for future opportunities.
• Ensure successful program and project management, including planning, scheduling, cost estimating, and delivery oversight.
• Provide strategic, technical, and creative oversight across offerings to guarantee high-quality work and compelling client communications.

Skills

Client services

Digital marketing

Fundraising

Campaign leadership

Email fundraising

Communication

Team leadership

Strategic planning

Job description

# VP AccountsClient ServicesNY, DC, OaklandFull-timeApply Now## **What to know**Lead our clients -- and our teams -- to greatness. As a Vice President you will be leading cross-disciplinary teams to create and implement digital strategies with our unique client mix across the non-profit, political/advocacy, and brand space. You will manage a significant portion of our business and Accounts team, with a focus on setting strategic growth plans for our client businesses and a vision for evolving our Account Management craft at Blue State. You’ll be working with clients to build membership; raise funds; drive public awareness and advocacy for causes and candidates; and build products and platforms to these ends.This is also an opportunity to be a part of leadership across our business, including responsibility for the operational, cultural, strategic, technical, and creative progress of the business at large.## The companyBlue State is a purpose-driven agency. We partner with leading causes, brands, and campaigns and create real change. From AARP and Doctors Without Borders to Amnesty International and Oxfam, we transform how brands and causes raise money, influence policy, build platforms, and grow communities of supporters. Led by the most creative and analytical minds from the political, nonprofit, and brand worlds, Blue State is an independent agency in the US and London.## **The team**Our Accounts and Project Management Team is at the heart of everything we do. Our charge is to take complex problems and break them down into solvable pieces. We are close partners with our clients, understanding their needs, worries and hopes and translating that into inspirational charges for our creative teams. We are intensely curious and love new digital platforms, tools and social networks. Our energy and our passion is contagious.## **Day in the life*** Manage a significant portion of our business and Accounts team, setting strategic growth plans for our clients.* Serve as a senior point of contact for a portfolio of clients, ensure that expectations are set and met, and leverage client satisfaction into future opportunities.* Ensure successful program and project management, including planning and scheduling, cost estimating, and delivery oversight.* Provide technical, creative, and/or strategic oversight across all of our offerings and disciplines teams to ensure the highest quality work product.* Develop strategies that address client objectives; develop tactics that further those strategies; and develop action-oriented planning and working documents and other communications that express those strategic and tactical ideas clearly and convincingly. Write and produce client-facing proposals and memoranda, presentations, strategic plans, and other materials, both independently and in collaboration with other Blue State employees and representatives.* Provide support in targeting, pursuing, and closing engagements with new clients by presenting the capabilities of Blue State accurately and compellingly and helping to make the case for retaining Blue State.* Focus on the continued development of the Account Management craft at Blue State, with direct management of a portion of the Accounts Team; mentor staff across teams and levels## **What we offer*** Unlimited time-off (inclusive of sick, personal, and vacation days)* $1,000 annually in professional development funds* Competitive health, dental, and vision insurance* Flexible and health savings accounts* 401K & employer match* Generous paid holiday schedule* 12-week fully-paid parental leave for all parents-to-be* Short-term and long-term disability insurance* Pre-tax commuter benefits* Remote work flexibilityWe approach in-office working with a hybrid model. On-site presence is welcome for US staff who are within commuting distance of the NY or DC office. Managers retain discretion to require in-person attendance for folks on their discipline or client teams as necessary, including for those whose roles require them to be in person.The salary range for this position is $120,000-$150,000; compensation will be commensurate with experience.## **Some things we’re looking for*** 10+ years experience in client services, digital marketing, fundraising or a related area* Experience in selling and leading digitally-driven campaigns and/or advocacy projects designed to mobilize communities or drive behaviour change* Deep knowledge of email and direct marketing fundraising strategies and tactics and/or experience in selling and/or delivering email fundraising programs* Some paid media or technical experience, or the necessary facility and willingness to learn, in order to be able to communicate clearly and accurately about Blue State’s products and capabilities.* Ability to adapt to new situations, think on your feet, and communicate with those around you. Teamwork and scrappiness required.* A shared passion and curiosity for making change and redefining how business is done. This includes comfort with ambiguity, a restlessness that resists the status quo, and a commitment to quality that ensures we’re always making progress.* Empathy, communication, respect, and the ability to act as a role model and set the standard at Blue State.* Confidence to guide clients at a senior, C-suite levelAt Blue State, diversity is a necessity, not a nice-to-have. We encourage those from underrepresented communities — women, people of color, LGBTQIA+, immigrants, those with disabilities and people at all the intersections in between — to apply. Even if you don’t think your current skill set checks every box, but this role seems to align with your strengths, we want to hear from you.Blue State is committed to creating an inclusive and accessible application and interview process. If you would like to request a reasonable accommodation for a disability, including the use of AI tools throughout the hiring process, please contact us at [e-mail] with the **subject line: Accommodation Request** to get started.Your privacy is important to us. You can find out more information on how we handle your data for recruiting purposes in our Privacy Policy for Recruitment.