Volunteer Ward Support-Maple A

North Cumbria Integrated Care NHS Foundation Trust; Kentucky; On-site; USD 10,000 - 60,000; Part time

Job summary

A local healthcare provider is seeking Volunteer Ward Support for patients at the Cumberland Infirmary. Volunteers help provide companionship, assist with mealtimes, and engage patients in activities to enhance their hospital experience. Candidates must be 18 or older and available for morning or afternoon shifts on Mondays or Fridays.

Qualifications

• You must be 18 years old or over to volunteer on a ward and live within the local Cumberland.
• Flexible availability on Monday or Friday mornings or afternoons.

Responsibilities

• Provide companionship and support to patients.
• Assist with mealtimes including preparing and distributing meals.
• Help patients with activities like playing games and reading.

Skills

Good communication and listening skills

Understanding of the need for confidentiality

Patience and understanding

Good team working skills

Health and safety awareness

Job description

North Cumbria Integrated Care NHS Foundation Trust

Volunteer Ward Support - Maple A

The closing date is 07 October 2025

We are looking for Volunteers to join our team as Ward Support volunteers on Maple A at the Cumberland Infirmary.

Ward volunteers provide companionship and support to patients, some of whom may be in hospital for a long period of time. As a ward volunteer you will help to provide a variety of activities for patients such as playing board games, reading or general conversation. Volunteers also assist with the mealtimes, including preparing the patient for their meal, distributing the meals and sitting with a patient to help with cutting food, opening cartons and making the meal a social occasion. Some patients require extra help and as a volunteer you can assist with feeding patients.

Times available: Monday 1 x person Morning or Afternoon; Friday 1 x person Morning or Afternoon

You must be 18 years old or over to volunteer on a ward and live within the local Cumberland.

Main duties of the job

What tasks can this role include?

• Greeting patients & visitors
• Take direction from staff as to which patients require assistance
• Provide practical support such as making tea/coffee & toast
• Chatting to patients and helping them feel at ease
• Make staff aware immediately if a patient has any clinical concern

Tasks NOT to be undertaken

• Manual handling of patients
• Pushing patients or visitors in wheelchairs
• Personal Care
• Taking patient to the toilet
• Clinical duties

Location: Maple A, Cumberland Infirmary

About us

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our 5 key principles demonstrate our belief in the delivery of "safe, high quality care every time":

• Being a clinically led organisation
• Quality and safety at the heart of our Trust
• A positive patient experience every time
• A great place to work
• Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed.

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

The Trust will provide a preceptorship period for all newly registered healthcare professionals.

Healthcare Professionals returning to practice, moving into new roles or changing clinical environments, may access an agreed preceptorship period.

• Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
• If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:

• Junk Mail is checked regularly

Disclosure and Barring Service:

On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.

The changes mean that:

• youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
• the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.

If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.

Person Specification

Knowledge and Experience

• Good communication and listening skills
• Understanding of the need for confidentiality
• Patience and understanding
• Good team working skills
• Health and safety awareness

Skills and Attributes

• Aware of own limitations
• Flexible and adaptable

Other Requirements

• Can provide one morning or afternoon on a Monday or Friday
• Commitment to undertake training as required

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

North Cumbria Integrated Care NHS Foundation Trust