Volunteer - Unpaid

City of Chicago; Chicago (IL); On-site; Full time

Job description

Overview

City of Chicago — Department of Cultural Affairs and Special Events (DCASE) offers unpaid volunteer opportunities. Interested candidates should fill out the DCASE Volunteer Application at https://dcasevoluntours.org/page/volunteer.

The City of Chicago Department of Cultural Affairs and Special Events (DCASE) supports artists and cultural organizations, invests in the creative economy, and expands access and participation in the arts throughout Chicago's neighborhoods. As a collaborative cultural presenter, arts funder, and advocate for creative workers, our programs and events serve Chicagoans and visitors of all ages and backgrounds, downtown and in diverse communities across our city to strengthen and celebrate Chicago.

Opportunities

• Chicago Cultural Center: Tours (public and private), Information Desks, Audience Surveys, and Events Support (greeting and wayfinding for concerts, exhibition openings, family events, Learning Lab, Welcome Center, and more)
• Outdoor Public Art Tours
• Millennium Park: Greeting, wayfinding, and assisting with audiences surveys
• Taste of Chicago: Greeting, wayfinding, and assisting with audiences surveys

Essential Duties

• Information Desk volunteers serve as the first point of contact for guests and answer questions about the Chicago Cultural Center and events, Millennium Park, Taste of Chicago, and general city questions
• Center tour guides lead tours of the buildings
• Learning Lab and Welcome Center: Engage with the public in these creative spaces
• Perform additional functions to support other DCASE events, including greeting, wayfinding, check-in, and setup
• Survey assistance and various duties

Minimum Qualifications

• Must be 18 years of age or older
• Excellent communication skills
• Excellent customer service skills
• Knowledge of Chicago and the Loop, arts, and events
• Generally able to volunteer 6-12 hours per month
• Must be reliable and on time
• Basic computer knowledge and access to email

Notes

• This is an at-will position
• Duties may include both indoor and outdoor activities
• Candidates are required to pass a criminal background check (fingerprinting) and attend mandatory training prior to volunteering. Additional training may be required for some volunteer assignments
• Previous volunteer experience is highly valued but not required
• Knowledge of Chicago history and art history is highly valued but not required
• Proficiency in a foreign language is highly valued but not required
• Hours include days, evenings, weekends, and holidays
• Successful candidates will be notified by phone or email

Residency

Not Required

Salary

Unpaid

Closing Date

Open Until Further Notice

Instructions and Accommodations

Interested candidates should fill out the DCASE Volunteer Application at the URL above. If you would like to request reasonable accommodation due to disability or pregnancy to participate in the application process, please contact the City of Chicago, Department of Human Resources, at 312-744-4976 (voice) or 312-744-5035 (TTY). Be prepared to provide information in support of your accommodation request.

All references to political sponsorship or recommendation must be omitted from all application materials submitted for City employment.

The City of Chicago is an Equal Employment Opportunity and Military Friendly Employer.