Volunteer Selection Associate

Billy Graham Evangelistic Association Career Site; Charlotte (NC); On-site; USD 20,664 - 27,552; Part time

Job summary

Billy Graham Evangelistic Association is seeking a Volunteer Selection Associate responsible for screening and selecting qualified volunteers to support the Internet Evangelism English Language Team. This key role ensures that volunteers can effectively engage with online visitors seeking spiritual guidance.

The ideal candidate will possess strong communication and organizational skills, with the ability to manage multiple projects and work both independently and collaboratively. Note that this is an Associate position with a maximum of 19 hours of work per week.

Qualifications

• Excellent verbal communication skills and written communication abilities.
• Strong organizational skills with attention to detail.
• Ability to work independently and in a team environment.

Responsibilities

• Screen and select qualified volunteers for the Internet Evangelism Team.
• Conduct initial calls, application reviews, and interviews.
• Maintain file for each applicant and record interactions.

Skills

Excellent verbal and written communication skills

Strong interpersonal discernment skills

Organizational and analytical skills

Education

Minimum of high school diploma, preference for Associate-level degree

Job description

Job Summary

The Volunteer Selection Associate is responsible for screening and selecting qualified volunteers to serve on the Internet Evangelism English Language Team. This role ensures that volunteers are equipped to effectively engage with online visitors seeking spiritual guidance and support, while maintaining a high standard of volunteer readiness to support the ministry's mission of reaching people with the hope of the Gospel through digital outreach. This role is classified as an Associate position, defined as working no more than 19 hours per week.

Essential Duties and Responsibilities

• Conduct initial calls, application reviews, interviews, background checks, and reference reviews.
• Maintain communication with applicants until they are approved or declined.
• Maintain a file for each applicant to record interactions and outcomes throughout the vetting process and provide reports as requested.
• Learn and maintain an in-depth understanding of Internet Evangelism’s technology tools and volunteer selection principles.
• Evaluate ministry procedures and contribute ideas to improve the onboarding process.
• Answer incoming calls and manage and monitor ministry emails and voicemails.
• Perform other duties as assigned.

Qualifications

• Minimum of high school diploma, with preference for Associate-level degree or equivalent.
• Excellent verbal and written communication skills.
• Strong interpersonal discernment skills.
• Comfortable conducting phone interviews.
• Strong organizational and analytical skills, with attention to detail.
• Thrives in a team environment, but can still work independently with minimal supervision.
• Flexibility to adapt to changing priorities and deadlines.
• Ability to work efficiently to manage multiple projects at once.

Physical and Mental Demands

• Capacity to prioritize work and manage multiple projects in a high-paced environment.
• Ability to work efficiently and productively under deadlines.
• Demonstrated flexibility to adapt to changing job parameters, deadlines, or directions.
• Ability to work independently and as part of a team while demonstrating flexibility when priorities change.
• Ability to problem‑solve and find necessary solutions when problems arise.

Working Conditions

• Work is typically performed in a cubicle in a conventional office environment.
• Work is usually performed Monday‑Friday, between 8:00 AM to 4:30 PM. Occasionally work will be performed outside these hours.

Employment Eligibility and Legal Information

The Billy Graham Evangelistic Association (BGEA) is a faith‑based religious organization committed to spreading the Good News of Jesus Christ through every effective means. Consistent with our charitable purpose to share the Christian faith, a requirement for employment at BGEA is affirmation and adherence to our Christian Statement of Faith. Our Statement of Faith prerequisite for employment is based upon federal law set forth in Title VII of the Civil Rights Act of 1964, 42 U.S.C. § 2000e‑1.

Benefits

Associate or seasonal employees may work up to 19 hours a week (not to exceed 1,000 hours a year) and are not eligible for any benefits.