Volunteer Recruiter

Quotient Sciences; Miami (FL); Sur place; USD 32 000 - 52 000; Plein temps

Résumé du poste

Quotient Sciences, a leading drug development and manufacturing accelerator, is seeking a Recruitment Coordinator to support volunteer recruitment for clinical studies at the Screening Office in Miami. You will ensure data quality and adherence to GCP standards while coordinating visits and documentation.

The role requires strong organizational and communication skills, fluency in English and Spanish, and comfort with data entry and the TrialOne system.

Qualifications

• Associate degree (preferred) or high school diploma with work experience.
• Fluent in English and Spanish.
• Excellent interpersonal and communication skills.
• Strong organizational and problem-solving abilities.
• Proficient with data entry and basic computer tasks.

Responsabilités

• Make and schedule telephone appointments with prospective volunteers.
• Track and record outpatient visits for volunteers.
• Schedule screening appointments, clinic visits, and transport.
• Maintain computerized volunteer database (TrialOne).
• Assist with advertising for upcoming studies.
• Provide admin support to Volunteer Registration Coordinator.

Connaissances

Interpersonal communication

Bilingual English/Spanish

Organizational skills

Problem solving

Data entry

Formation

Associate degree or high school diploma with experience

Outils

TrialOne

Description du poste

Quotient Sciences: Molecule to Cure. Fast.
Quotient Sciences is a leading drug development and manufacturing accelerator, helping biotech and pharma companies bring new medicines to patients faster. With over 35 years of experience and a track record of success, we provide Drug Product (CDMO) and Clinical (CRO) services across the entire development pathway, including formulation development, clinical pharmacology, clinical trials, and commercial product manufacturing.

Our proprietary and disruptive platform – “Translational Pharmaceutics®” – integrates Drug Product Manufacturing and Clinical Testing to eliminate silos in the drug development process. This in turn reduces costs, improves outcomes, and significantly accelerates drug development times.

Why join us:

Because every day counts when bringing new medicines to patients. Our 1,000+ experts across the US, UK, and beyond are united by science, agility, and a culture that turns ideas into impact—fast.

The Role

• Responsible for making telephone appointments with prospective research volunteers
• Other duties include the effective tracking and recording of scheduled outpatient visits by current or prospective research volunteers
• Work is primarily performed at the Screening Office
• To comply & adhere to GCP guidelines and regulations as required of this role
• To ensure study data is collected to a high quality in accordance with Good Clinical Practice (GCP) standards
• To ensure subject safety at all times

Main Tasks and Responsibilities

• Answer and distribute all incoming telephone calls
• Answer telephone inquiries of potential volunteers in regard to ongoing studies
• Initiate telephone calls to prospective research volunteers for inclusion in clinical trials
• Schedules research volunteers for screening appointments, clinic visits, follow-up visits and overnight clinic admissions and transportation as needed
• Tracks screening status and notification of prospective research volunteers
• Assists in screening logistics and distributing copies of informed consent to prospective participants
• Assists in maintaining computerized database of research volunteers
• Work with Senior Volunteer Registration Coordinator to prepare advertising for upcoming studies
• Provide administrative support to Volunteer Registration Coordinator when required
• Process application forms and enter data on to TrialOne
• Work with medical team and other staff to assess volunteer suitability for the studies
• Assists in obtaining medical records from outside sources
• Copying, faxing and filing
• Prepares volunteer files, assures all screening forms (study specific) are included and are completed by volunteers
• Obtains subject identification information such as social security card, Florida driver’s license, and obtains a complete W-9 etc. and provides two copies of the identifications for the volunteer file
• Responsible for the follow-up activities, including but not limited to: contacting missed appointments and rescheduling, confirming appointments scheduled for the following day and preparing subjects file for the next day’s work
• Act as Recruitment Lead on assigned studies
• Assists with the other administrative and clerical duties as assigned

Job Demands

• The job may involve the following:
  • Very high concentration of work
  • Strict and tight deadlines
  • Having to juggle a range of tasks/issues simultaneously
  • Working in a hazardous environment with high requirement to follow safety procedures
  • Working outside normal working hours
  • Needing to respond to client demands

The Candidate

• Excellent interpersonal and communication skills
• Good problem solving and organizational skills
• Ability to effectively plan and assist with tracking the study volunteers
• Associate degree (preferred) or high school graduate with work experience
• Ability to coordinate, organize and perform multiple tasks
• Computer literacy and data entry experience
• Fluent in English and Spanish

Application Requirements

When applying for a position with Quotient Sciences to be able to work in our organization you must be aged 18 years or over and not have been debarred by the FDA. If you indicate you are under the age of 18 or have been debarred then your application will be automatically declined.

Our Commitment to Diversity, Equity and Inclusion

Quotient Sciences are advocates for positive change and conscious inclusion. We strive to create a diverse Quotient workforce and develop a workplace culture that provides a sense of acceptance for every person within our organization. As a global employer, we recognize the value in having an organization that is a true reflection and representation of our society today.

Specifically we will not discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws.

This applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

Our Approach to AI in Recruitment

At Quotient Sciences, we use technology, including AI-enabled tools, to support parts of our recruitment process and help create an efficient, consistent, and inclusive candidate experience. Any use of AI is subject to human oversight, and hiring decisions are made by people, not technology.

While we embrace innovation, our recruitment process remains deeply human. Candidates who progress through our recruitment process are supported by a dedicated recruitment contact, and many of our selection processes include in-person interviews. We believe the best hiring decisions come from real conversations, giving candidates the opportunity to meet future colleagues, experience our culture and showcase their strengths beyond their application.

We recognize that candidates may choose to use AI tools when preparing applications. We encourage the responsible use of technology to support research, preparation, and drafting. However, applications should reflect your own skills, experiences, and perspectives. Throughout the recruitment process, we assess authenticity, critical thinking, technical capability, and the unique contribution you can bring to Quotient Sciences. Content generated entirely by AI may not provide an accurate representation of your suitability for the role.