Volunteer Opportunity: Customer Service & Participant Support (Remote - WI, MN, or MI)

Operation Horses Heal; Town of Westboro (WI); Remote; USD 10,000 - 60,000; Full time

Job summary

Operation Horses Heal is seeking a Volunteer Customer Service & Participant Support member to assist with inquiries and participant coordination. This remote role is ideal for those in Wisconsin, Minnesota, or Michigan looking to support Veterans through equine-assisted services.

Qualifications

• Must reside in WI, MN, or MI.
• Experience with veteran communities is a plus; veterans encouraged to apply.

Responsibilities

• Respond to inquiries via phone or email.
• Assist participants with paperwork and registration.
• Coordinate transportation and logistics.
• Provide friendly support to ensure a positive participant experience.

Skills

Communication

Organizational Skills

Engagement with Diverse Backgrounds

Independence

Compassion

Reliability

Responsiveness

Job description

Volunteer Opportunity: Customer Service & Participant Support (Remote - WI, MN, or MI)

Join Operation Horses Heal as a Volunteer Customer Service & Participant Support team member. This role supports our mission to reduce Veteran suicide through equine-assisted services by assisting with inquiries, paperwork, and participant coordination.

This remote position is open to residents of Wisconsin, Minnesota, or Michigan.

Responsibilities

• Respond to inquiries via phone or email
• Assist participants with paperwork and registration
• Coordinate transportation and logistics
• Provide friendly support to ensure a positive participant experience
• Collaborate with team members during events or prep periods

Time Commitment

• 5-10 hours per week, flexible schedule, some weekday availability preferred

Qualifications

• Reside in WI, MN, or MI
• Strong communication and organizational skills
• Comfortable engaging with diverse backgrounds
• Ability to work independently from home
• Compassionate, reliable, responsive
• Experience with veteran communities is a plus; veterans are encouraged to apply

Additional Information

This is a volunteer position with potential future paid opportunities depending on funding. The role is offered through VolunteerMatch in partnership with LinkedIn for Good.

Job Details

• Seniority level: Associate
• Employment type: Volunteer
• Job function: Other
• Industries: Civic and Social Organizations, Non-profit Organizations

Note: The job posting appears active; no indication of expiration.