Volunteer Manager (paid position)

United Food Bank and Services; Plant City (FL); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a passionate Volunteer Manager to join their dynamic team. This part-time position offers a unique opportunity to blend volunteer coordination with back-office management, ensuring smooth operations at a vital community food bank. You will engage with volunteers, coordinate schedules, and support logistics to create a positive environment for both volunteers and clients. If you have a heart for community service and thrive in a fast-paced, rewarding setting, this role is perfect for you. Join a mission-driven organization that values compassion and teamwork!

Qualifications

• 3+ years of volunteer management experience preferred.
• Strong organizational and communication skills are essential.

Responsibilities

• Oversee volunteer recruitment, training, and scheduling.
• Assist with administrative tasks and maintain volunteer records.

Skills

Volunteer Coordination

Office Administration

Customer Service

Organizational Skills

Communication Skills

Problem Solving

Teamwork

Compassion & Empathy

Ability to lift and carry loads

Education

Associate Degree

Tools

Pallet Jack

Forklift

Job description

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United Food Bank and Services provided pay range

This range is provided by United Food Bank and Services. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$16.00/hr - $18.00/hr

Chief Operating Officer at United Food Bank of Plant City

Job Overview:

The Volunteer Manager is a key member of our dynamic team, responsible for overseeing the day-to-day management of volunteers and supporting the back-office operations. This role blends volunteer coordination with logistics duties, helping ensure that our operations run smoothly while providing critical support to both volunteers and staff. This is a hands-on position where you will actively engage with volunteers, assist with office management tasks, and contribute to the smooth running of our food bank.

Key Responsibilities:

1. Recruitment & Training: Assist in recruiting and onboarding new volunteers, ensuring they are properly trained and understand their roles within the food bank.
2. Scheduling: Coordinate and manage volunteer schedules to ensure adequate coverage for all shifts and activities. Adjust schedules as needed based on demand.
3. Engagement & Retention: Foster a positive, inclusive environment for volunteers, ensuring they feel supported, valued, and engaged in their work. Provide regular feedback and guidance.
4. Communication: Serve as the primary point of contact for volunteers, providing clear instructions, answering inquiries, and addressing concerns. Maintain open communication channels.
5. Recognition: Assist in organizing volunteer appreciation events, initiatives, and recognition programs to acknowledge the contributions of our volunteers.
6. Evaluate: Work and communicate with volunteers on what their backgrounds are and where they can be best used within the organization.

Back Office Management:

1. Administrative Support: Assist with daily administrative tasks including answering phones, handling correspondence, managing files, and maintaining volunteer records.
2. Data Management: Maintain and update volunteer databases, track volunteer hours, and provide reports as needed for management and grant purposes.
3. Inventory Management: Help with back-end tracking of food donations, supplies, and equipment, ensuring that stock levels are monitored and replenished.
4. Operational Support: Assist the operations team with the daily flow of food donations and distribution to ensure the efficient and smooth running of the food bank.
5. Process and Compliance: Ensure that procedures are being followed and in compliance with operation protocols.

Skills & Qualifications:

1. Experience: Previous experience in volunteer coordination, office administration, or customer service is preferred. Experience in a nonprofit or food bank environment is a plus.
2. Organizational Skills: Strong organizational and time-management skills with the ability to prioritize multiple tasks and manage competing deadlines.
3. Communication: Excellent verbal and written communication skills, with the ability to communicate effectively with people from diverse backgrounds.
4. Problem Solving: Ability to troubleshoot and resolve issues as they arise, with a calm and proactive approach.
5. Teamwork: Ability to work collaboratively in a team-oriented environment while being comfortable with both independent and group tasks.
6. Compassion & Empathy: A passion for serving the community, with a compassionate approach to both volunteers and clients.
7. Ability to lift and carry moderate loads (up to 50+ lbs) as needed for event setup or food distribution.
8. A fast-paced, dynamic work environment where every day is different.
9. Ability to use a pallet jack and forklift preferred.

This role is ideal for someone who is passionate about community service and enjoys working in a fast-paced, rewarding environment. As a Volunteer Manager, you will play a vital role in ensuring that our food bank operations run efficiently, while creating a positive experience for our dedicated volunteers and clients.

Job Type: Part-time

Pay: $16.00 - $18.00 per hour

Expected hours: 25 per week

Schedule:

• Evenings as needed
• Monday to Friday

Education:

• Associate (Required)

Experience:

• Volunteer management: 3 years (Required)

Seniority level: Entry level

Employment type: Part-time

Industries: Individual and Family Services