Volunteer Engagement & Programs Coordinator

Socket.dev; Waite Park (MN); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

15 paid holidays

Vacation time 12 days per year

Volunteer Time annually

ESST benefits in MN

Weekday schedule

Growth opportunities

Mission-driven work

Job summary

ConnectAbility of MN seeks a Volunteer Coordinator to lead recruiting, onboarding, scheduling, and engagement of volunteers at the Waite Park location. You will serve as the primary volunteer contact and partner with Programs and Development teams to advance the organization’s mission.

Responsibilities include coordinating screening, training, communications, and recognition, while maintaining CRM records and reports. A strong candidate demonstrates reliability, organization, and community focus.

Qualifications

• High school diploma or GED required.
• Basic computer proficiency.
• Strong organizational skills with the ability to manage multiple projects, deadlines, and event details simultaneously.
• Demonstrated experience coordinating events, community programs, or related initiatives.
• Excellent communication and relationship-building skills with community partners, vendors, volunteers, and community members.
• Ability to work independently while collaborating effectively with a team.
• Strong attention to detail, problem-solving skills, and ability to adapt to changing priorities.
• Valid driver’s license and reliable vehicle (mileage reimbursed per policy).
• Ability to perform physical tasks related to event setup and execution.
• Growth-oriented mindset with a desire to strengthen and sustain the organization.
• Ability to pass a background check.
• Experience with community events, nonprofit organizations, or CRM/event registration software (preferred).

Responsibilities

• Recruit volunteers through community outreach, events, partnerships, and other appropriate channels.
• Review applications and coordinate screening, background checks, and onboarding requirements.
• Coordinate volunteer orientation and role-specific training.
• Ensure volunteers understand applicable policies, procedures, expectations, and boundaries.
• Match volunteers with appropriate opportunities based on skills, interests, availability, and program needs.
• Administer, grow, and continuously improve the volunteer program at the Waite Park location, while supporting our satellite offices.
• Maintain consistent, timely communication with volunteers and staff to ensure clear expectations and positive experiences.
• Develop and distribute volunteer communications, including opportunities, reminders, updates, and recognition.
• Oversee volunteer hospitality, recognition, appreciation, incentives, and engagement efforts.
• Develop and implement strategies to support volunteer satisfaction and retention.
• Address volunteer concerns, conflicts, conduct issues, and policy violations in accordance with organizational policies.
• Coordinate volunteer communications, including opportunities, reminders, updates, and recognition.
• Maintain accurate and up-to-date volunteer records within the organization's CRM/database, including applications, contact information, interests, availability, training, volunteer hours, placements, and status.
• Track volunteer hours, participation, placements, training, and other relevant program data.
• Prepare volunteer program reports and metrics as requested.
• Monitor volunteer participation and retention and identify opportunities for improvement.
• Coordinate volunteer transitions and offboarding for departing or inactive volunteers in accordance with organizational procedures.
• Ensure volunteers adhere to the Volunteer Handbook and organizational policies.
• Document and appropriately elevate significant volunteer concerns, incidents, or safety issues.
• Attend community events and partner meetings to promote volunteer opportunities and strengthen relationships.
• Utilize volunteers' interests, skills, and community connections to identify potential recruitment and partnership opportunities.
• Partner with program staff and leadership to identify and develop meaningful volunteer opportunities aligned with organizational needs.
• Collaborate closely with internal teams to ensure volunteer support is aligned with program and organizational priorities.
• Participate in organizational meetings, initiatives, and cross-location support as needed.
• Support and uphold the mission, vision, and values of ConnectAbility of MN.
• Perform other duties as assigned to support program and organizational needs.

Education

High school diploma or GED

Tools

CRM / event registration software

Job description

ConnectAbility of MN seeks a Volunteer Coordinator to lead recruiting, onboarding, scheduling, and engagement of volunteers at the Waite Park location. You will serve as the primary volunteer contact and partner with Programs and Development teams to advance the organization’s mission.

Responsibilities include coordinating screening, training, communications, and recognition, while maintaining CRM records and reports. A strong candidate demonstrates reliability, organization, and community focus.