Volunteer Engagement Lead - Events

University of Wisconsin; Bowens Addition (WI); Hybrid; USD 34,000 - 37,000; Full time

Benefits offered by this job

Paid time off

Health/dental/vision insurance

Retirement benefits (WRS)

Tax-advantaged savings accounts

Job summary

PBS Wisconsin and Friends of PBS Wisconsin are seeking a collaborative and detail-oriented Coordinator of Event Volunteers to recruit, coordinate, train, and support volunteers for The Great Wisconsin Quilt Show, Garden & Green Living Expo, and Auction.

These signature fundraising and community engagement events rely on hundreds of volunteers each year, and this position plays a key role in creating a positive volunteer experience while ensuring events run smoothly and successfully.

Qualifications

• Experience overseeing or providing leadership support to staff and/or volunteers.
• Experience scheduling and organizing complex logistics with attention to detail.
• Experience providing customer service and support.
• Strong verbal communication with stakeholders, community members, and colleagues in many different areas.

Responsibilities

• Recruit, coordinate, train and motivate volunteer corps.
• Schedule logistics and secure resources for events, including space, vendors, and staff; coordinate details and resolve issues.
• Assist with planning and creation of promotional materials for events.
• Monitor and process event-related transactions and data.
• Communicate with customers to determine event details, evaluate requests and provide status updates.
• Greet customers, assist with registration, answer questions and refer complex issues.

Skills

Volunteer leadership

Logistics planning

Customer service

Verbal communication

Education

Associate's or Bachelor's degree preferred

Tools

Project management tools

Database applications

Job description

PBS Wisconsin and Friends of PBS Wisconsin are seeking a collaborative and detail-oriented Coordinator of Event Volunteers to recruit, coordinate, train, and support volunteers for The Great Wisconsin Quilt Show, Garden & Green Living Expo, and Auction.

These signature fundraising and community engagement events rely on hundreds of volunteers each year, and this position plays a key role in creating a positive volunteer experience while ensuring events run smoothly and successfully.