Inspire health. Serve with compassion. Be the difference.
Job Summary
Plans, designs, coordinates, and implements internal and external marketing for volunteer recruitment and PR. Coordinates and implements onboarding processes and follows up on volunteer job satisfaction and performance through volunteer-staff relations, education of volunteers and staff regarding volunteer functions. Focuses on retention measures such as standards, quality improvement, and departmental events.
Essential Functions
- All team members are expected to be knowledgeable and compliant with Prisma Health's values: Inspire health. Serve with compassion. Be the difference.
- Promotes the department to nursing unit personnel and others.
- Recruits qualified volunteers to ensure continual growth in numbers of competent volunteers and coordinates the entry process of new volunteers.
- Coordinates the placement and unit orientation of volunteers. Manages retention measures, including recognition events.
- Serves as liaison between the department and volunteer assignment sites and addresses issues of volunteer job satisfaction.
- Presents segments of training courses and coordinates continuing education and training events for volunteers.
- Manages and maintains departmental records: volunteer files, staff meeting minutes, and department archives.
- Ensures hospital publications and promotional materials include current information about the volunteer program. Writes, designs, and updates promotional materials and edits those prepared by others.
- Coordinates planning, preparation, and implementation of recruitment and promotional events. Coordinates speaking engagements to potential volunteer markets.
- Occasionally works on Saturdays to assist with volunteer training requirements.
- Performs other duties as assigned.
Supervisory/Management Responsibilities
- This is a non-management position that reports to a supervisor, manager, director, or executive.
Minimum Requirements
- Education: Associate degree in a related field.
- Experience: Two (2) years in volunteer administration, marketing, public relations, or a related field. Prior experience working with volunteers is preferred.
In Lieu Of
- High school diploma or equivalent and three (3) years of experience may be considered.
Required Certifications, Registrations, Licenses
Knowledge, Skills, and Abilities
- Effective communication with volunteers regarding position requirements and time commitments.
- Participation in continuing education and professional development.
- Goal setting for self-improvement.
- Knowledge of office equipment.
- Proficient computer skills (spreadsheets, databases).
- Data entry skills.
- Mathematical skills.
Work Shift
Day (United States of America)
Location
Richland
Facility
1510 Richland Hospital
Department
15109044 Volunteer Services
Share your talent with us! Our vision is simple: to transform healthcare for the benefit of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.