Volunteer Coordinator and Program Specialist

KC Mothers in Charge; Kansas City (MO); On-site; USD 42,000 - 44,000; Full time

Job summary

Join a dedicated team at a forward-thinking organization focused on community support and volunteer engagement. As a Volunteer Coordinator and Program Specialist, you will play a crucial role in recruiting and managing volunteers, ensuring they are well-equipped to contribute to the mission. Your responsibilities will include overseeing training, developing communication strategies, and maintaining volunteer records. This role offers the opportunity to make a meaningful impact in the community while working in a dynamic environment. If you are passionate about social services and have strong organizational skills, this position is perfect for you.

Qualifications

• Passion for the mission of KC Mothers in Charge.
• 2-3 years of experience in managing events or volunteer activities.

Responsibilities

• Recruit and orient volunteers, ensuring they have necessary materials.
• Oversee weekly calls to families and provide crisis intervention.
• Develop communication plans to support volunteers and promote retention.

Skills

Organizational Skills

Project Management

Communication Skills

Leadership

Flexibility

Education

Bachelor’s Degree in Public Administration

Equivalent Experience in Non-Profit Leadership

Tools

MS Office

Database Management

Job description

Volunteer Coordinator and Program Specialist

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This range is provided by KC Mothers in Charge. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$42,000.00/yr - $44,000.00/yr

Responsibilities

1. Recruit volunteers through postings, community events, written communications, contact with universities, etc.
2. Screen and orient volunteers to the organization’s mission and goals, providing or overseeing training.
3. Ensure volunteers have access to necessary materials, including job descriptions, organizational info, and crisis support information. Review handbook annually with the Program Director.
4. Develop and maintain volunteer files, providing monthly reports to the Managing Director.
5. Supervise volunteers directly or coordinate with staff responsible for supervision, providing feedback and evaluations.
6. Develop communication plans to support volunteers and promote retention.
7. Plan and implement volunteer recognition activities.
8. Develop and maintain an evaluation process for the volunteer program.

Program Support and Service Duties

1. Oversee weekly calls to families, supervising volunteers and providing assistance as needed.
2. Provide crisis intervention, support, information, and referrals via phone.
3. Lead and report on all Survivors will Heal activities, serving as the main contact for partner locations.
4. Maintain accurate weekly data for Survivors will Heal and ensure data integrity in Apricot.
5. Manage requests for tabling and information sessions, coordinate with Program Director for speaking engagements, and represent the organization at community events.
6. Write and distribute press releases and informational flyers, and manage social media posts.
7. Collaborate with Outreach Specialist for canvassing, support groups, and vigils.
8. Assist with Core Mothers management and communications as needed.
9. Transport materials and set up at events and engagements.

Qualifications

• Passion for the mission of KC Mothers in Charge.
• Strong organizational and project management skills.
• Bachelor’s degree in public administration, non-profit leadership, social services, education, or equivalent experience.
• 2-3 years’ experience in managing events, volunteer activities, or fundraising.
• Leadership experience and ability to work independently in a dynamic environment.
• Excellent teamwork, communication skills, and proficiency in MS Office and database management.
• Availability for flexible hours, including evenings and weekends.