Volunteer Coordinator

The Salvation Army USA Southern Territory; South Carolina; On-site; USD 22,000 - 25,000; Full time

Job summary

The Salvation Army USA Southern Territory is seeking a dedicated Volunteer Coordinator in Charleston, SC. You will recruit, enroll, and train volunteers for service projects, supervising and coordinating activities to support staff and community programs.

You will also assist with scheduling, background checks, and reports, while engaging with community partners and attending volunteer fairs to promote opportunities and recognize volunteers for their efforts.

Qualifications

• High school diploma or GED required, or equivalent combination of training and experience.
• Experience in recruiting people for volunteer work preferred.
• Ability to communicate clearly and follow instructions with limited supervision.

Responsibilities

• Plans, schedules, and assigns work of volunteers; checks progress for accuracy and policy compliance.
• Ensures background checks are conducted on all volunteers and writes evaluations of performance.
• Collaborates with department heads to determine volunteer needs and match applicants accordingly.
• Schedules and supervises volunteers for Community Service hours and tours of facilities.
• Orients volunteers, assists with applications, background checks, confidentiality, and photo releases.
• Maintains a calendar of volunteer activities and recognizes volunteers for their contributions.
• Attends volunteer fairs, coordinates annual volunteer appreciation events, and coordinates tours.
• Supports events planning, including fundraising and Gift-In-Kind solicitation; assists disaster response.
• Prepares records and reports, and communicates volunteer needs to Volunteer Center and partners.

Skills

Volunteer recruitment

Communication

English proficiency

Education

High School Diploma or GED

Any equivalent combination of training and experience

Job description

Location:

Charleston Corps – Charleston, South Carolina

Position Type:

Full-Time

Pay Range:

$16.00 - $18.00/Hourly

ABOUT THIS OPPORTUNITY:

Recruits, enrolls, and trains volunteers for service projects within the Corps; helps supervise volunteers; prepares and distributes letters to volunteers; collects, organizes, and maintains volunteer information; assists in the preparation of volunteer activity reports.

Assist officers in planning, scheduling, and assigning work of staff and volunteers; maintain contact with staff and volunteers throughout their services.

Volunteer Coordinator Responsibilities (50%):

Plans, schedules, and assigns work of volunteers and community service workers; instructs volunteers in proper methods and procedures; checks and approves work in progress and upon completion to ensure accuracy and completeness as well as compliance with Salvation Army policies and procedures; ensures that background checks are conducted on all volunteers in accordance with Salvation Army policy before they are placed in their assigned positions; conducts written evaluations of volunteer’s performance.

Works with department heads to determine the program’s volunteer needs and to discuss qualifications of specific volunteer applicants; follows-up with department heads to determine if assignments are satisfactory as to volunteer abilities, type of work, and faithfulness of volunteer to follow through on assignments.

Helps schedule and supervise individuals seeking to volunteer at the facility in order to complete Community Service hours.

Orients volunteers to The Salvation Army services and positions; assists volunteers in completing applications, any required background checks, confidentiality commitments, and photo releases.

Helps train and coordinate the work of volunteers; assists in identifying and recommending changes in assignment and termination of volunteers.

Maintains a calendar of upcoming volunteer activities and projects.

Shares meaningful opportunities for volunteers so they are able to utilize their passion to further the mission of the organization; gives recognition to volunteers for their efforts ensuring their success and satisfaction.

Attends volunteer fairs; plans and coordinates an annual volunteer appreciation luncheon an ongoing volunteer recognition.

Communicates the need for volunteers by written form and by telephone to the Volunteer Center and to participating businesses, schools, and clubs.

Arranges and conducts tours by groups and/or individuals within The Salvation Army facilities.

Assists Corps Officers in planning and implementing special events including fundraising events.

Assists with Gift-In-Kind solicitation and cultivate relationships with potential donors.

In times of disaster, represents The Salvation Army to the various County Emergency Operation Center and coordinates other volunteers to assist in the response recovery, restoration phases, etc.; remains flexible and cooperative during time of disaster.

Administrative Responsibilities (50%):

Prepares and maintains up to date records and databases of volunteer information; prepares annual report regarding the status of the volunteer program; provides volunteers and community service workers with documentation of the hours worked.

Prepares and mails follow up letters, confirmation letters, and letters of appreciation; ensures the accuracy and completeness of the same.

Photocopies, sorts, and staples packet materials for tour groups, applications for volunteers, and other paperwork necessary for placement and recordkeeping.

Other Responsibilities:

Assists in planning and coordinating the Christmas programs. Assist Angel Tree Coordinator with logistics and provide resources as needed. Monitor the work of employee and volunteer bellringers ensuring ample staff to meet location needs. Prepare records and reports.

Performs work for special projects as needed.

Performs other duties as assigned.

Reports monthly to the Corps Officer detailing current projects, and special event status.

Knowledge, Skills and Abilities:

Knowledge of The Salvation Army social services programs.

Knowledge of volunteer recruitment methods and practices

Ability to follow instructions and work with limited supervision.

Ability to prepare accurate and complete records and reports.

Ability to build and maintain effective working relationships with volunteers.

Ability and willingness to conduct all duties in accordance with the ministry of the organization and its Christian principles; conducts all communications and job duties with the highest level of professionalism.

Ability to travel to various locations in order to participate in public meetings, conferences and other related events.

Ability to lead, motivate, and evaluate the work of volunteers.

Ability to meet attendance requirements.

Ability to read, write and communicate the English language.

WHAT WE ARE LOOKING FOR:

Education & Experience:

• High School Diploma or G.E.D. and
• One year experience recruiting people to perform work on a volunteer basis preferred, or
• Any equivalent combination of training and experience that provides the required knowledge, skills and abilities

Physical Requirements/Working Conditions:

Work is performed in a normal office environment where there is little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.

Duties are usually performed seated. Sitting may be relieved by brief occasional periods of standing or walking.

Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time.

WHY WORK FOR US?

The Salvation Army offers a broad range of career opportunities, particularly targeted towards those motivated by our mission, to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

The Salvation Army strives to do the “Most Good” for its employees by offering a greater sense of purpose in the work performed, by training and mentoring employees and by offering competitive compensation and benefit plans. Whether employed as a truck driver, administrative support team or the director of a program, our employees understand at the core of their work is the opportunity to be an integral part of an organization that is Doing the Most Good.

ADDITIONAL INFORMATION:

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or protected veteran status and will not be discriminated against on the basis of disability.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled