Volunteer Coordinator

Pittsburgh Mercy; Pittsburgh (Allegheny County); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, vision

Life Insurance

403B with employer match

Paid Time Off

Job summary

Pittsburgh Mercy in Pittsburgh, PA, is seeking a Volunteer Engagement Coordinator to oversee all aspects of volunteer programs, plus the In-Kind Gifts Program. The role partners with program leadership to align opportunities with our mission and to enhance service delivery.

Responsibilities include recruitment, onboarding, training, scheduling, recognition, and donor engagement activities, with duties across events and community outreach.

Qualifications

• Bachelor’s degree in related field with 2+ years of volunteers/fundraising/nonprofit experience.
• Experience in nonprofit programs preferred.
• Act 33/34/73 clearances.
• Valid driver’s license.
• Pre-Employment Drug Screen.

Responsibilities

• Manage all aspects of volunteer engagement (recruitment, onboarding, orientation, training, scheduling, recognition, and communication).
• Ensure compliance with federal, state, and local volunteer clearances and documentation requirements.
• Develop and implement strategic volunteer recruitment to diversify participation.
• Cultivate partnerships with corporations, educational institutions, faith-based organizations, and community groups.
• Use volunteer management software to schedule volunteers and track hours, training, participation, and impact.
• Foster a positive volunteer culture through communications, recognition programs, and newsletters.
• Coordinate meaningful service opportunities with program managers to support client health and recovery outcomes.
• Oversee the In-Kind Gifts Program: solicit, receive, acknowledge, inventory, and distribute donations.
• Coordinate volunteer activities (individual, group, corporate, team-based) for impact.
• Support fundraising events, donor engagement activities, and community outreach.
• Participate in Development Department meetings and campaigns.

Skills

Volunteer management

Recruiting volunteers

Onboarding

Communication

Education

Bachelor's degree in public administration

High school diploma with 5 years experience

Tools

Volunteer management software

Job description

Employment Type

Full time

About The Role

The Volunteer Engagement Coordinator manages all aspects of the volunteer experience, including recruitment, onboarding, training, scheduling, and ongoing support for individual and corporate volunteers. This position collaborates closely with program leadership to identify meaningful volunteer opportunities that enhance service delivery and align with Pittsburgh Mercy's mission and strategic priorities.

Additionally, the Coordinator oversees Pittsburgh Mercy's In-Kind Gifts Program, ensuring donated items are solicited, received, documented, acknowledged, and distributed effectively to support client and program needs. The role also assists with donor engagement activities, special events, and other Development Department initiatives that advance fundraising, community engagement, and outreach goals.

Essential Functions

• Manage all aspects of volunteer engagement, including recruitment, onboarding, orientation, training, scheduling, recognition, and ongoing communication.
• Ensure compliance with all required federal, state, and local volunteer clearances, background checks, and documentation requirements.
• Develop and implement strategic volunteer recruitment initiatives to expand and diversify volunteer participation.
• Cultivate and strengthen partnerships with corporations, educational institutions, faith-based organizations, and community groups.
• Utilize volunteer management software to schedule volunteers and maintain accurate records of volunteer hours, training, participation, and impact.
• Foster a positive volunteer culture through targeted communications, volunteer appreciation initiatives, recognition programs, and volunteer newsletters.
• Collaborate with program managers to identify, develop, and coordinate meaningful service opportunities that support client health, wellness, and recovery outcomes.
• Manage the In-Kind Gifts Program, including wish list development, donor outreach, gift solicitation, receipt and acknowledgment of donations, inventory tracking, and distribution of donated items.
• Coordinate and facilitate individual, group, corporate, and team-based volunteer activities, ensuring a positive and impactful volunteer experience.
• Support the planning and execution of fundraising events, donor engagement activities, online giving initiatives, and community outreach efforts.
• Participate in Development Department meetings and collaborate on departmental goals, campaigns, and strategic initiatives.

Qualifications

• Bachelor’s Degree in related field such as public administration, communications, or public policy and 2 or more years of experience working with volunteers, fundraising, or nonprofits OR high school diploma/equivalent and 5 years of experience working with volunteers, fundraising or nonprofits.
• Experience in non-profit programs a plus.
• Act 33/34/73 clearances
• Valid driver’s license
• Pre-Employment Drug Screen

Schedule

(hourly/non-exempt) Monday–Friday (between 8am -6pm), with occasional evenings, weekends, and local travel

Comprehensive Benefit Package starts Day 1 of employment:

Medical, Dental, Vision; Life Insurance, 403B with employer match; Paid Time Off (PTO); Paid Holiday Days; Plus more………

About Pittsburgh Mercy

We are a community-based health and human services organization using person-centered care to treat our area’s most vulnerable populations. We work with families in settings that are safe and familiar to them, and view them as equal partners when planning, developing, and monitoring care. Our mission is to be a compassionate, transforming presence within our communities. We reach out to offer help – and hope – to people who are experiencing: Mental illness and substance use; Physical health needs; Intellectual disabilities; Traumatic events or circumstances, including homelessness + abuse.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.