VOIP Technician Systems/Cut Tech II

Randstad; Dallas (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

A technology staffing company is seeking a Cut Tech II/VOIP Technician Systems for a 9-month role in Dallas, with potential extensions. The role involves installing and managing VOIP services, troubleshooting, and router configuration. Candidates must have 4-5 years of relevant experience, including technical work with TDM platforms. A high school diploma is required. This position offers the chance to work in a dynamic environment with moderate supervision and involve complex functions related to voice and data services.

Qualifications

• 4-5 years of related experience.
• 2 or more years of technical experience, preferably with TDM type switch platforms or VOIP services.
• Knowledge of CISCO, Tasman, Adtran, or Carrier Access.

Responsibilities

• Handle installations and cut overs of service.
• Test and troubleshoot ds1s.
• Configure routers for Dedicated Internet Access and VOIP products.
• Complete pre-testing and field testing on XO products.

Skills

Basic Computer Skills

Command Line Interface

Router Configuration

Troubleshooting

Education

High School Diploma/GED

Tools

MS Office

Netanalyst

Remedy

TBS

Job description

This is Raju. I am Recruiter at Randstad Technologies and I am reaching out in regards to your background. I have an exciting opportunity

*Candidates MUST be ableto work onW2 to qualify for this role.*

Job Title: Cut Tech II/VOIP Technician Systems

Duration: 9 months – can be extended up to 30 months

Location: Dallas, TXJob Description:
General Summary:Responsible for handling all aspects of installations and cut overs of service for small to midsize markets. Works under moderate supervision.
Essential Duties and Responsibilities:

• Performs moderately complex functions related to voice cuts.
  
• Tests and troubleshoots for moderately complex ds1s.
  
• Performs moderately complex functions related to data.
  
• Performs end to end translations for lines and trunks in at least two XO switch platforms, usually either 5E, DMS, Broadworks or Sonus
  
• Performs and understands all dacs mapping in TA5000, Alcatel, Titan, and Navigator, this includes ds0 and ds1.
  
• Manages an end-to-end VOIP install, this includes understanding of basic Sonus translations, Broadworks navigation and router troubleshooting with field at time of PTD and DD.
  
• Performs router configurations on Dedicated Internet Access (DIA) and VOIP products.
  
• Completes pre-testing and field testing on all XO products in assigned market with minimum supervision.
  
• Able to WOT/PTD a SIP order with an XO field technician.
  

Minimum Qualifications
Education:High School Diploma/GED
Licensures:
Relevant Work Experience:4-5 years of related experience. 2 or more years technical experience, preferably working with Time Division Multiplexing (TDM) type switch platforms or VOIP services
Knowledge, Skills and Abilities
Basic Computer Skills Required:Yes
Software :MS Office, Netanalyst
Hardware :DACS
Databases :Remedy, TBS
Operating Systems :Knowledge of 2 of the following: CISCO, Tasman, Adtran or Carrier Access
Other Job Specific Skills :Command Line Interface experience in at least 2 of the following: 5e, DMS, or Sonus and either Cisco or Adtran

• Must have detailed understanding of CPE such as M13, channel bank, PBX, and routers
• Understands end-to-end data process on at least one order legacy, and diagnose issues related to configuration problems
• Rudimentary understanding of VOIP applications.

Additional Information

All your information will be kept confidential according to EEO guidelines.