Voice & Video Engineer (TS) – UC/QoS Specialist

Akima; Alexandria (VA); Sur place; USD 120 000 - 125 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)

PTO

Résumé du poste

Suvi Global Services, an Akima company, seeks a Voice/Video Engineer (TS) to support IT across all DoD OIG networks. You will lead secure VoIP and unified communications, configure Cisco voice ecosystems, and ensure high availability and quality of service across classified and unclassified networks.

Responsibilities include managing CUCM, SBCs, and VoIP gateways, optimizing QoS, and guiding users on voice solutions.

Qualifications

• Active Top-Secret clearance with SCI eligibility.
• Bachelor’s degree from an accredited university or equivalent experience.
• Minimum 4 years in an IT-related field.
• Active IAT Level II certification or equivalent.
• Strong technical proficiency with Cisco voice and network technologies.
• Hands-on experience configuring and managing Cisco switches, routers, SBCs, and VoIP gateways.
• Ability to design, apply and maintain QoS policies within Cisco environments.
• Experience administering Cisco Unified Communications Manager (CUCM).
• Familiarity with SIP trunking, endpoint security, and patch management aligned to DoD security requirements.

Responsabilités

• Lead the management and optimization of secure VoIP and unified communications systems across classified and unclassified networks.
• Configure, maintain, and troubleshoot Cisco Unified Communications environments, voice gateways, Session Border Controllers, and related voice infrastructure.
• Ensure high availability, call quality, and reliability of enterprise voice services through effective QoS implementation, monitoring, and performance tuning.
• Support integration with collaboration platforms and provide user guidance for voice solutions.
• Assist with classified video conferencing systems, including VTC endpoints, AV equipment, and streaming platforms as needed.

Connaissances

VoIP

QoS

CUCM

SIP trunking

Cisco switches

Formation

Bachelor’s degree

Outils

Cisco switches

Routers

VoIP gateways

SBCs

Description du poste

Suvi Global Services, an Akima company, seeks a Voice/Video Engineer (TS) to support IT across all DoD OIG networks. You will lead secure VoIP and unified communications, configure Cisco voice ecosystems, and ensure high availability and quality of service across classified and unclassified networks.

Responsibilities include managing CUCM, SBCs, and VoIP gateways, optimizing QoS, and guiding users on voice solutions.