Voice Engineer (Speech Tuning) - (US Citizens / Green card / EAD Green Card holders) - 100% REM[...]

Zillion Technologies, Inc.; United States; Remote; USD 80,000 - 87,000; Full time

Job summary

Zillion Technologies, Inc. is seeking a Voice Speech Tuning Audio Specialist/Engineer for a fully remote role focusing on enhancing AI-driven voice technologies. Candidates should have extensive experience in managing voice recognition applications, particularly in conversational banking, with skills in data analysis and audio engineering. This position emphasizes proficiency in Microsoft Speech Studio and requires a proactive approach to implementing tuning changes for optimizing performance.

Qualifications

• Several years of experience in voice recognition applications.
• Strong background in audio engineering and tuning processes.
• Ability to analyze data for improving speech recognition capabilities.

Responsibilities

• Manage tuning engine based on analysis of Natural Language Processing data.
• Implement changes to enhance transcription accuracy.
• Provide recommendations to improve recognition performance based on data insights.

Skills

Natural Language Processing

Voice Recognition

Audio Engineering

Data Analysis

Education

Degree in Audio Engineering or related field

Tools

Microsoft Speech Studio

AudioCodes

Job description

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Director Talent Acquisition & Business Development at Zillion Technologies, Inc

NO THIRD PARTIES PLS

THIS IS A DIRECT CLIENT REQUIREMENT !

Those authorized to work without sponsorship are encouraged to apply please.

Reach Saakshi Sahni - 703-955-1070

Voice Speech Tuning Audio Specialist/Engineer

Duration: Long Term Ongoing Project with NO end Date

Direct banking Client

Rate : $$ Best Rates Available $$

Fully remote

Job Description:

Candidate should have several years of experience to get little direction or training--they should understand how to manage the work based on their experience.

Skills: Ability to listen to calls, review reports, and analyze data to identify areas in Natural Language Processing (conversational banking) that need to be tuned and update the tuning engine. Individual should have the knowledge and be able to implement changes to the tuning engine after identifying in grammar and out of grammar sets or understanding why the recordings were not transcribed correctly. Would prefer the individual have skills for understanding how AudioCodes and Microsoft TTS/STT communicate with each other and the tools associated with researching unrecognized speech or false positives to then make proper adjustments to the tuning engine.

Top 3-4 must haves are 1) must have in depth knowledge and work experience of how to complete speech tuning in a voice recognition application. 2) must have understanding of what to look for in data analysis and recordings to determine best approach for improved recognition 3) must be an audio engineer or specialist to be able to make the recommendations to vendor on what needs to be tuned 4) Needs to understand how to create custom speech and have working knowledge of Microsoft Speech Studio, Microsoft STT/TTS solutions, and preferably knowledge of AudioCodes portal or tuning process.

A Digital Engineer - Voice Testing designs, executes, and automates testing processes to ensure the quality, reliability, and performance of voice channel technologies and applications

Expertise in voice technologies (e.g., IVR systems, speech recognition, voice assistants, and AI-driven voice solutions)

Proficiency with voice testing tools

Experience in both manual and automated voice testing, including functionality, performance, and load testing for voice systems

Strong communication skills, with the ability to articulate technical concepts to non-technical stakeholders

Please send qualified resumes directly to : saakshi(at)zilliontechnologies(dot)com // 7039551070

Thanks,

Zillion Technologies Inc.

Director - Talent Acquisition

Seniority level

• Mid-Senior level

Employment type

• Contract

Job function

• Information Technology

Industries

• Banking

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