Voice Data Entry Agent

Bold Business; West (WV); Remote; USD 60,000 - 80,000; Full time

Job summary

Une entreprise en pleine croissance recherche un agent de saisie de données vocales. Vous travaillerez à distance en soutenant des tâches d'enrichissement des données pour un client du secteur de la santé. Le rôle requiert d'excellentes compétences en communication et la capacité de travailler de manière autonome avec un haut niveau de flexibilité.

Benefits

Flexibilité 100% télétravail

Culture de soutien et d'innovation

Autonomie dans le travail

Qualifications

• Disponible pour travailler 40 heures par semaine.
• Expérience dans un centre d'appels ou vente est un plus.
• Capable de s'adapter aux changements de processus et informations.

Responsibilities

• Gérer les processus d'appels entrants/sortants de manière professionnelle.
• Vérifier les informations fournies aux clients par des tiers.
• Exécuter les tâches d'enrichissement comme défini par le client.

Skills

Communication écrite et verbale

Adaptabilité

Travail indépendant

Compétences en informatique

Job description

As a Voice Data Entry Agent, you will join our Data Enrichment team to support data enrichment tasks for one of our healthcare clients.You’ll be held to a high quality of work standard and will be a contributor to the quality control process.

What will you do?

• Involved with either voice or non-voice processes, as required.
• Manage either inbound/outbound calls in a professional manner.
• Verifying information provided to our client by 3rd party entities by using online databases to cross-check information.
• Responsible for reviewing and completing Enrichment Tasks as defined and trained by the client
• Data entry, vendor resource verifications, board certifications, and following up with various state boards for statuses.
• Responsible for timely and quality execution of tasks.
• May be required to perform additional duties and tasks as required by the Company.
• Pay rate: $16USD/hourly

Why we think this job is great:

• Remote-First: 100% work-from-anywhere flexibility
• Own Your Results: High-autonomy role where your performance directly drives business growth
• Supportive Culture: Work with a collaborative team that values innovation, experimentation, and learning
• Make an Impact: Be on the front lines of a fast-growing global firm, helping us expand our reach and revenue

Qualifications:

• Willing to work on both, voice and non-voice processes.
• Experience in an outbound/inbound call center, inside sales experience, or related sales or customer service experience is a plus.
• Excellent written and verbalcommunication skills.
• Available 40 hours per week starting immediately
• Adaptable and flexible, demonstrating abilities to work with process and information changes
• Ability to work independently or as an active member of a team
• Can support a WFH set-up
• Have a stable internet connection.
• A computer-savvy candidate is preferred.

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