Voice/Data Communications Engineer

International Executive Service Corps; United States; On-site; USD 90,000 - 120,000; Full time

Job summary

A prominent organization is seeking a Skilled Voice/Data Communications Engineer to ensure secure voice and data communication systems support for Department of Defense (DoD) operations. Key responsibilities include designing, implementing, and maintaining telecommunications networks while ensuring compliance with DoD cybersecurity standards. Candidates are expected to have significant experience with Avaya systems and a strong understanding of VoIP architecture. A U.S. citizenship and secret security clearance are mandatory.

Qualifications

• 10+ years of directly related experience with Avaya systems.
• Must be a U.S. citizen.
• A secret security clearance is required.

Responsibilities

• Design and support voice/data telecommunications networks.
• Maintain and troubleshoot Avaya Communication Manager systems.
• Provide Tier II/III support for voice systems.

Skills

Avaya VoIP architecture knowledge

DoD Information Assurance standards familiarity

LAN/WAN networking concepts understanding

Telecommunications cabling standards knowledge

Technical writing skills

Strong communication skills

Education

Bachelor's degree in related discipline

Tools

MS Visio

Job description

Overview

Job Description: Skilled Voice/Data Communications Engineer to support and maintain secure voice and data communication systems for Department of Defense (DoD) operations.

Responsibilities

• Design, implement, and support voice and data telecommunications networks, ensuring interoperability and security across classified/unclassified environments.
• Maintain, configure, and troubleshoot Avaya Communication Manager or Avaya Aura telephony systems.
• Provide Tier II/III support for voice systems and collaborate with network and cybersecurity teams to isolate and resolve complex system issues.
• Ensure telecommunications compliance with DoD cybersecurity standards and participate in Information Assurance (IA) and STIG implementation.
• Manage, inventory, and maintain COMSEC equipment (e.g., Secure Terminal Equipment [STE], Secure Telephone Units [STU-III]).
• Develop and maintain detailed system diagrams using MS Visio and maintain up-to-date technical documentation.
• Participate in modernization and lifecycle management of voice and data infrastructure.
• Interface with vendors, security teams, and government personnel to coordinate installation, maintenance, and upgrades of voice/data systems.
• Support VoIP integration, Quality of Service (QoS), encryption protocols, and secure communications configurations.
• Demonstrate deep understanding of Avaya Communication Manager or Avaya Aura systems and COMSEC equipment, and design and maintain telecommunications systems within secure environments.

Desired Skills and Competencies

• In-depth knowledge of Avaya VoIP architecture and protocols (SIP, H.323).
• Familiarity with DoD Information Assurance standards, RMF compliance, and DISA STIG implementation for voice systems.
• Experience in secure enclave environments (e.g., SIPRNet, NIPRNet).
• Strong understanding of LAN/WAN networking concepts, including VLANs, QoS, and MPLS as they relate to voice/data integration.
• Experience with telecommunications cabling standards (e.g., TIA/EIA).
• Excellent technical writing and documentation skills.
• Strong communication and interpersonal skills, with the ability to work independently or in a team setting.
• Familiarity with other secure voice systems and communication platforms a plus.

Required Skills and Experiences

• Must be a U.S. citizen
• A secret security clearance
• 10+ years of directly related experience supporting Avaya Communications Manager/Aurora OR Bachelor’s degree in related discipline with 8+ years of equivalent experience
• Two years supporting COMSEC equipment STE, STU; Knowledge of MS Visio

Degree Requirements

• Bachelor's degree and a minimum of 8 years of relevant experience OR 10 years of experience.