Voice AI Prompt & QA Engineer — On-Site SF

Fluency Digital, Inc.; San Francisco (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

Fluency Digital, Inc. in San Francisco is seeking a skilled professional to work on their enterprise AI platform, which automates voice sales conversations for healthcare organizations. The candidate will debug clinical-recruiting agent inaccuracies and improve system prompts to ensure high call quality.

The ideal applicant has 2+ years of experience in LLM-powered applications, particularly in prompt engineering, proficient in Python and TypeScript, and a solid understanding of healthcare compliance constraints.

Qualifications

• 2+ years building or testing LLM-powered applications.
• Direct prompt-engineering experience.
• Demonstrated ability to evaluate conversational AI quality.

Responsibilities

• Debugging mispronunciations in voice sales conversations.
• Rewriting system prompts for better call quality.
• Listening to recordings and tracing failure trees.

Skills

Prompt engineering

Proficiency in Python

Proficiency in TypeScript

Evaluating conversational AI quality

Familiarity with healthcare compliance

Job description

Fluency Digital, Inc. in San Francisco is seeking a skilled professional to work on their enterprise AI platform, which automates voice sales conversations for healthcare organizations. The candidate will debug clinical-recruiting agent inaccuracies and improve system prompts to ensure high call quality.

The ideal applicant has 2+ years of experience in LLM-powered applications, particularly in prompt engineering, proficient in Python and TypeScript, and a solid understanding of healthcare compliance constraints.